Auto Parts Associate

CarMax Business Services; Laurel (MD); On-site; USD 28,000 - 45,000; Full time

Job summary

CarMax is seeking an Auto Parts Associate in Laurel, MD to ensure technicians have the right parts and to maintain precise inventory. You will identify parts, stock efficiently, process shipments, and support cost control while delivering excellent customer service.

The role requires data accuracy, strong communication, and the ability to lift up to 50 lbs. Training on all parts processes is provided by CarMax.

Qualifications

• Ability to read, interpret, and record data accurately for inventory and transactions.
• Intermediate PC skills, including spreadsheet proficiency.
• Strong collaboration skills to work effectively across departments.
• Ability to manage multiple tasks in a fast-paced environment.
• Physical capability to lift up to 50 lbs and work on your feet for extended periods.
• Effective verbal communication skills for customer and team interactions.
• Completion of CarMax-provided training in all parts processes.

Responsibilities

• Identify and provide accurate parts for internal and external customers to ensure timely vehicle service.
• Receive, stock, and maintain inventory with precision, including cycle counts and proper stocking levels.
• Process shipments and returns, including incorrect or defective parts, ensuring vendor compliance.
• Control supplies to minimize waste and maintain cost efficiency.
• Allocate parts using CarMax systems for seamless workflow and accurate documentation.
• Deliver exceptional customer service through clear communication and problem-solving.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Skills

Communication

Collaboration

Multi-tasking

Data entry

Physical strength

Education

CarMax training on parts

Tools

Spreadsheet software

CarMax systems

Job description

7118 - Laurel - 8800 Freestate Dr, Laurel, Maryland, 20723

Position Overview

As an Auto Parts Associate at CarMax, you’ll be the backbone of our service department, ensuring technicians have the right parts to keep vehicles running smoothly. This role combines precision, efficiency, and customer care, making you an essential part of delivering an exceptional automotive experience. You’ll manage inventory, assist with part identification, and maintain compliance standards—all while providing outstanding customer service. If you thrive in a fast-paced environment and enjoy problem-solving, this is your opportunity to join a team that values integrity, innovation, and growth.

Why CarMax?

At CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and we are still growing. We’re rethinking the way people buy cars - and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you’re advancing your career or growing your skillset, we are here to drive you forward.

Role Responsibilities

• Identify and provide accurate parts for internal and external customers to ensure timely vehicle service.
• Receive, stock, and maintain inventory with precision, including cycle counts and proper stocking levels.
• Process shipments and returns, including incorrect or defective parts, ensuring vendor compliance.
• Control supplies to minimize waste and maintain cost efficiency.
• Allocate parts using CarMax systems for seamless workflow and accurate documentation.
• Deliver exceptional customer service through clear communication and problem-solving.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Required Qualifications

• Ability to read, interpret, and record data accurately for inventory and transactions.
• Intermediate PC skills, including spreadsheet proficiency.
• Strong collaboration skills to work effectively across departments.
• Ability to manage multiple tasks in a fast-paced environment.
• Physical capability to lift up to 50 lbs and work on your feet for extended periods.
• Effective verbal communication skills for customer and team interactions.
• Completion of CarMax-provided training in all parts processes.

About CarMax

At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation’s largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive.

As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change-sparking ideas, overcoming challenges, and shaping what's next. Join us in creating a better future- for our company, our customers, and the communities we call home.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

$20.40 - $32.60

Benefits:

Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.

Associates that are considered full-time hourly or commission/incentive eligible:

• To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
• For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.

Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.

For more details about benefits, please visit our CarMax Benefits website.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application