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Pep Boys in Fresno is hiring a Master Technician with 5+ years of automotive diagnosis and repair experience. You will diagnose, repair, and explain issues to customers while leading a shop team to deliver superior service.
We require 8+ ASE certifications (A1–A8), Section 609, and a valid inspection license where applicable. Availability to work varied shifts is expected, with a focus on customer satisfaction and mentorship.
The Master Technician requires experience and technical expertise to diagnose drivability, air conditioning and electrical systems. It is expected to use leadership and mentoring skills to drive a team to increase customer care and satisfaction A successful Master Technician will have direct interaction with customers and deliver superior service through educating the customer on the problems and proposed solutions for their vehicle.
This position is a leader in the shop. We expect you to help set the pace and tone while helping to develop the team around you. Collaboration and a team first mentality are a must if you are looking for success in this role. In addition, we require review the following to measure your fit for this role:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.