Position Summary
Master Technician requires experience and technical expertise to diagnose drivability, air conditioning and electrical systems. It is expected to use leadership and mentoring skills to drive a team to increase customer care and satisfaction. A successful Master Technician will have direct interaction with customers and deliver superior service through educating the customer on the problems and proposed solutions for their vehicle.
Duties & Responsibilities
- Diagnose and repair to specifications – brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning and computer systems.
- Perform job duties of all lower job descriptions (Technician A, Technician B, Mechanic, General Service Technician)
- Adequately explain technical diagnoses and needed repairs to non-mechanical individuals, which may include employees and customers on an as-required basis.
- Continuously learn new technical information and techniques in formal training sessions to stay abreast with rapidly changing automotive technology.
- Assist fellow technicians/mechanics in performing technical activities.
- Keep store management aware of mechanical repair problems as they occur.
- Maintain an organized and neat shop.
- Adhere to all company policies, procedures, safety, and environmental rules.
Knowledge, Skills, and Abilities
- High School Diploma or GED.
- 5+ years of strong automotive mechanical diagnosis, problem‑solving, and repair experience.
- 8 or more ASE certifications are preferred (A1 through A8).
- Section 609 Certification required.
- State Inspection license if applicable.
- High level of motivation, energy, and a customer‑focused attitude.
- Must have a valid driver's license.
- Successful completion of a pre‑employment background check.
- Availability to work days, nights, holidays, and weekends as needed.
Physical Demands / Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Physical Demands
- Extensive standing, walking, pushing and reaching.
- Need full range of motion for reaching, bending and stooping.
- Repetitive movements of hands, arms, legs.
- May drive a vehicle if needed.
- Lifting of heavy equipment >50 pounds is required.
- May work outside and be exposed to weather.
- Exposure to adverse weather conditions, chemicals, odors, dirt and dust.
- Specific vision abilities required include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Benefits
- Medical, dental, and vision benefits.
- Life insurance.
- Short Term Disability.
- 401(k) with company match.
- PTO and holiday pay.
- On-demand pay partner (DailyPay).
- Reduced benefits available for part-time team members.
Pay Range
- $29.00 to $40.00 flat rate based on experience.
- Up to 32 labor hours guaranteed per week.
- Company funded ASE certifications.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.