Auto Growth Enablement Analyst - Omaha, Nebraska

PenFed Credit Union; Omaha (NE); Hybrid; USD 32,000 - 62,000; Full time

Benefits offered by this job

Health, dental, and vision plans

401(k) match

Education assistance

Job summary

PenFed Credit Union is seeking a Hybrid Auto Growth Enablement Analyst to support Auto Lending growth initiatives via analysis, coordination, and operational readiness across multiple locations, including Omaha, Papillion, and other sites. The role emphasizes translating strategies into actionable plans and maintaining tools to ensure execution.

The candidate will collaborate with pricing, operations, compliance, and marketing teams, driving policy alignment, reporting, and performance

Qualifications

• Bachelor's Degree in business, finance, economics, analytics, operations, or related field required.
• A minimum of two (2) years of analytical experience in one or more of the following areas: financial institutions, consumer finance, consumer banking, auto lending, unsecured lending, or operations is required.
• Experience supporting cross-functional projects, process improvements, reporting, or operational readiness activities preferred.Knowledge of credit union environment preferred.
• Ability to communicate clearly, follow through on assigned responsibilities, and support execution across areas of responsibility.
• Strong analytical and problem-solving skills with the ability to research issues, summarize findings, and recommend practical solutions.

Responsibilities

• Support growth enablement initiatives that advance Auto Lending product expansion, operational scalability, and execution readiness.
• Assist with developing, maintaining, and updating processes, tools, trackers, and routines that help teams execute growth strategies with consistency and accuracy.
• Prepare communications, status updates, meeting materials, and follow-up items to help stakeholders remain aligned on priorities, expectations, and execution needs.
• Support operational readiness for new product features, process changes, campaigns, and partner initiatives by assisting with training materials, communications, procedures, and implementation tracking.
• Assist with gathering documentation, tracking requests, and coordinating follow-up items related to compliance, legal, audit, credit risk, loan review, examinations, issue resolution, and corrective actions.
• Document operational impacts of growth initiatives, including procedures, controls, reporting needs, support models, and launch readiness considerations.
• Maintain working knowledge of auto lending portfolios, operational workflows, origination performance, and key monitoring metrics to support enablement recommendations.
• Analyze competitor behavior, member feedback, operational trends, and business performance to identify insights, summarize findings, and support recommended improvements.
• Collaborate with internal support teams including auto lending pricing and strategy, operations, compliance, legal, audit, accounting, technology, marketing, and credit risk to support Auto Lending growth priorities.
• Coordinate updates and approval tracking for policies, programs, procedures, and support materials tied to product, partner, or operational growth initiatives.
• Develop awareness of auto lending industry dynamics, consumer finance trends, partner capabilities, and market opportunities that may influence growth enablement priorities.
• Operate effectively in a fast-paced environment, managing assigned priorities while delivering timely, accurate, and actionable support.
• Monitor loan portfolios, production, and operational outputs to support policy adherence, identify execution gaps, and recommend process improvements.
• Assist with researching, documenting, and helping resolve operational issues with origination partners, including funding, loan quality, production, repurchases, lien filings, and other items that may impact growth execution.

Skills

Analytical experience

Cross-functional

Communication

Credit union

Problem solving

Attention to detail

Project management

AI tools

Education

Bachelor's degree in business

Equivalent education and experience

Job description

Job Overview

PenFed is hiring a (Hybrid) Auto Growth Enablement Analyst at our Tysons, Virginia; San Antonio, Texas; Omaha, Nebraska; Papillion, Nebraska or Eugene, Oregon location. The Auto Growth Enablement Analyst supports the advancing Auto Lending growth priorities through analysis, coordination, documentation, reporting, and operational readiness activities. This role assists with translating strategic initiatives into actionable plans, maintaining tools and routines that support execution, and partnering with cross-functional teams to help improve product delivery, partner support, origination performance, and member experience.

Job Overview

PenFed is hiring a (Hybrid) Auto Growth Enablement Analyst at our Tysons, Virginia; San Antonio, Texas; Omaha, Nebraska; Papillion, Nebraska or Eugene, Oregon location. The Auto Growth Enablement Analyst supports the advancing Auto Lending growth priorities through analysis, coordination, documentation, reporting, and operational readiness activities. This role assists with translating strategic initiatives into actionable plans, maintaining tools and routines that support execution, and partnering with cross-functional teams to help improve product delivery, partner support, origination performance, and member experience.

Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned.

• Support growth enablement initiatives that advance Auto Lending product expansion, operational scalability, and execution readiness.
• Assist with developing, maintaining, and updating processes, tools, trackers, and routines that help teams execute growth strategies with consistency and accuracy.
• Prepare communications, status updates, meeting materials, and follow-up items to help stakeholders remain aligned on priorities, expectations, and execution needs.
• Support operational readiness for new product features, process changes, campaigns, and partner initiatives by assisting with training materials, communications, procedures, and implementation tracking.
• Assist with gathering documentation, tracking requests, and coordinating follow-up items related to compliance, legal, audit, credit risk, loan review, examinations, issue resolution, and corrective actions.
• Document operational impacts of growth initiatives, including procedures, controls, reporting needs, support models, and launch readiness considerations.
• Maintain working knowledge of auto lending portfolios, operational workflows, origination performance, and key monitoring metrics to support enablement recommendations.
• Analyze competitor behavior, member feedback, operational trends, and business performance to identify insights, summarize findings, and support recommended improvements.
• Collaborate with internal support teams including auto lending pricing and strategy, operations, compliance, legal, audit, accounting, technology, marketing, and credit risk to support Auto Lending growth priorities.
• Coordinate updates and approval tracking for policies, programs, procedures, and support materials tied to product, partner, or operational growth initiatives.
• Develop awareness of auto lending industry dynamics, consumer finance trends, partner capabilities, and market opportunities that may influence growth enablement priorities.
• Operate effectively in a fast-paced environment, managing assigned priorities while delivering timely, accurate, and actionable support.
• Monitor loan portfolios, production, and operational outputs to support policy adherence, identify execution gaps, and recommend process improvements.
• Assist with researching, documenting, and helping resolve operational issues with origination partners, including funding, loan quality, production, repurchases, lien filings, and other items that may impact growth execution.

Qualifications

Equivalent combination of education and experience is considered.

• Bachelor's Degree in business, finance, economics, analytics, operations, or related field required.
• A minimum of two (2) years of analytical experience in one or more of the following areas: financial institutions, consumer finance, consumer banking, auto lending, unsecured lending, or operations is required.
• Experience supporting cross-functional projects, process improvements, reporting, or operational readiness activities preferred.Knowledge of credit union environment preferred.
• Ability to communicate clearly, follow through on assigned responsibilities, and support execution across areas of responsibility.
• Strong analytical and problem-solving skills with the ability to research issues, summarize findings, and recommend practical solutions.
• Must be results oriented with the ability to work independently as well as in a team environment.
• Maintain a high level of detail with strong organizational skills.
• Ability to support multiple projects, priorities, and deliverables effectively.
• Experience using AI tools preferred.

Supervisory Responsibility

This position will not supervise employees.

Licenses and Certifications

No Additional Licenses Or Certifications Required.

Work Environment

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise. *Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.*

Travel

Ability to travel to various worksites and be on-call is not required.

Pay Transparency

The anticipated starting hourly range for this role is $ 23.28 - $ 45.23. This position is eligible for an organizational performance based annual bonus, subject to board discretion and approval. This position is eligible for an individual performance based annual bonus.

Benefits

• comprehensive health, dental, and vision plans; paid time off; and family-friendly benefits like paid parental leave, care support, and fitness center access
• financial wellness encouraged through features like a 401(k) match, employee loan discounts, and fully paid life and disability coverage
• support growth via education assistance, community involvement, and volunteer opportunities

Our Purpose

Helping members achieve their dreams since 1935. Pentagon Federal Credit Union (PenFed) is one of America's largest federal credit unions, serving 2.8 million members worldwide with $29 billion in assets. PenFed offers market-leading certificates, checking and savings, credit cards, personal loans, mortgages, auto loans, and a wide range of other financial services, always with members' interests in mind. PenFed is federally insured by the NCUA and is an Equal Housing Lender.

Berkshire Hathaway HomeServices PenFed Realty, LLC is a full-service real estate company ready to assist our clients with buying, selling and renting a home. The company is a wholly owned subsidiary of PenFed Credit Union and is the largest independently-owned brokerage in the Berkshire Hathaway HomeServices network, placing us in the top 1% of all real estate brokerages in the country. With almost 60 offices and nearly 2,000 world-class sales professionals, we offer complete service coverage in Virginia, Maryland, the District of Columbia, Delaware, Pennsylvania, West Virginia, Florida, Tennessee, Kansas and Texas. In addition, we also offer specialized client services which include management of vacation properties and long-term rentals, corporate relocation services and national referral network.

Equal Employment Opportunity

PenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same. PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at [e-mail].