Auto Glass Technician

Portland Glass; Northern (KY); Hybrid; USD 28,000 - 39,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Employer-paid life insurance

401k with match

PTO/7 paid holidays

Employee Assistance Program

Job summary

Portland Glass is hiring an Auto Glass Technician. You will inspect, remove, and install windshields, back glass, and other automotive glass, while repairing chips and cracks per industry standards.

You will assess vehicle components, perform ADAS calibrations when needed, and educate customers on completed services with thorough documentation. The role emphasizes safety, ongoing training, and adherence to OSHA standards in a modern auto glass environment.

Qualifications

• High school diploma or GED required.
• Valid driver's license and clean driving record.
• Complete background check and drug screen per company policy.
• Experience in automotive industry preferred (3+ years).
• Proficient use of hand tools and auto glass equipment.

Responsibilities

• Inspect, remove, and install windshields and other automotive glass.
• Repair chips and cracks according to industry standards.
• Inspect vehicles for damaged moldings, seals, and related components.
• Perform ADAS camera calibration or coordinate calibration when required.
• Explain services to customers and complete service documentation.

Skills

Customer service

Communication

Safety awareness

Willingness to learn

Education

High School diploma or GED

Tools

Hand tools

Auto glass equipment

ADAS calibration equipment

Job description

Build your career with a company that has been getting glass done right since 1947.

Join a trusted brand with more than 79 years of experience in the glass industry and a strong reputation for quality, professionalism, and customer service. Portland Glass invests in its technicians through dedicated training and development, helping you build the technical skills and knowledge needed to succeed in a modern auto glass industry.

Portland Glass is a proud partner of Neighborly, who connects customers to skilled service professionals who repair, maintain, and enhance homes, vehicles, and businesses. Neighborly is changing the home services industry, and together with our partners, we bring top-notch services to customers across the globe. Here, you’ll be empowered in your role, and each day will be a chance to make a difference in your community. Bring your passion to our team, and let's make an impact together.

Bring your experience and make a difference.

As an Auto Glass Technician on the Portland Glass team, you will:

• Inspect, remove, and install windshields, back glass, door glass, quarter glass, and other automotive glass.
• Repair eligible windshield chips and cracks according to industry standards.
• Inspect vehicles for damaged moldings, clips, seals, and related components.
• Perform ADAS camera calibration or coordinate calibration when required.
• Communicate professionally with customers and explain completed services, as well as complete required service documentation.
• Follow company safety policies, OSHA requirements, and applicable industry standards.
• Continue education of the latest products and procedures in auto glass repair, and earn a Portland Glass Auto Glass Certification and Autel Certification in ADAS Recalibrations.

Bring your skills and achieve success.

Required qualifications:

• Proficient use of hand tools and specialized auto glass equipment.
• Ability to use technological devices such as computers, mobile devices and related technology efficiently.
• Excellent attention to detail and commitment to safety.
• Strong customer service and communication skills.
• Willingness to learn.
• High School diploma or GED.
• Valid driver's license and clean driving record.
• Complete background check and drug screen in accordance with company guidelines.

Preferred qualifications:

• Prior automotive glass experience or 3+ years of relevant experience in the automotive industry required.

Bring your work ethic and gain stability.

Full benefits package offered:

• Medical
• Dental
• Vision
• Employer-paid life insurance
• 401k with match
• PTO/7 paid holidays
• Employee Assistance Program

Financial benefits:

• Semi-annual bonuses based on position metrics
• Associate Equity Program
• Referral Bonus Program

Competitive pay: $20 -$28 per hour – Based on Experience

Physical Requirements:

The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job. The Associate should be able to stand, sit in an office space, lift 75lbs on occasion, communicate, lift computer equipment, supplies, and materials, and use office equipment and computers.The Associate is exposed to typical office working conditions, as well as conditions in a workshop environment. The Associate must be able to lift and climb ladders, handle glass and related materials, and carry all needed equipment to perform measurements and design assessments. If requested by an applicant or employee, we may provide reasonable accommodations to enable individuals with disabilities to perform essential job functions.The above statements are intended to describe the general nature and level of work performed. They are not intended to be construed as an exhaustive list of all duties required of personnel so classified. We have the exclusive right to alter this job description at any time without notice.

Neighborly® is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal or state law. We provide a work environment free from discrimination and harassment, and where employees are treated with respect and dignity and encouraged to be their authentic self.