Auto Glass Installation Technician Trainee

Safelite; Woburn (MA); On-site; USD 35,128 - 41,672; Full time

Benefits offered by this job

Competitive pay

Tuition reimbursement up to $5,250 annually

401(k) plan with company matching

Paid time off and holidays

Job summary

Safelite in Woburn, Massachusetts, is hiring a Technician Trainee who will receive training to become a proficient auto glass technician. This role involves hands-on training, assisting in installations, and obtaining Safelite SafeTech certification.

The ideal candidate will exhibit a positive attitude and customer service mindset while working with various tools and automotive safety systems. The position offers competitive pay starting at $25.50/hour, comprehensive benefits, and opportunities for career advancement.

Qualifications

• Must be 18 years of age or older.
• Valid state-issued driver's license required to operate a company vehicle.
• Ability to stand for extended periods and work in tight spaces.

Responsibilities

• Learn and apprentice the Safelite way through training.
• Assist in installing and repairing auto glass.
• Recalibrate automotive safety systems.

Skills

Ability to lift and carry up to 35 pounds

Ability to use hand and power tools safely

Maintains professionalism and customer service

Ability to operate a motor vehicle

Ability to communicate in English

Problem-solving skills

Education

High School Diploma, GED or Equivalent

Tools

Computerized diagnostic tools

Job description

Overview

A Technician Trainee will be trained and educated to become a proficient auto glass technician. Upon completing our training program, the trainee will receive the Safelite SafeTech certification and will possess fundamental skills necessary for performing unsupervised glass repair, replacement and recalibrations. The trainee is expected to embody the Safelite Spirit with a can‑do attitude, caring heart and service mindset while striving to bring unexpected happiness to customers by completing jobs timely and with the highest quality standards.

Responsibilities

• Be paid to learn and apprentice the Safelite way, through hands‑on and classroom training.
• Observe and assist in installing and repairing auto glass.
• Recalibrate automotive safety systems, including trouble‑shooting and completing diagnostic testing.
• Provide additional services and products.
• Study and pass testing to become a Safelite‑certified Technician showing proficiency in installations, embracing a positive attitude and following taught techniques.
• Safely operate company and customer vehicles, company‑issued tools and chemicals utilized throughout the workday.
• Perform other duties as assigned.
• Comply with all policies and standards.

Benefits

• Competitive weekly pay starting at $25.50/hour, increasing to $30.25/hour after training and certification.
• Earn $5/set of wiper blades when added for customer safety.
• Potential to be promoted in your first year, with technician career levels determined based on performance metrics.
• A benefits package valued at more than $10k*, including 401(k) plan with company matching, medical plans, paid time off, holidays and volunteer days.
• Program to buy additional PTO or sell unused time up to 16 hours.
• Up to $5,250 annually in tuition reimbursement.
• Paid training and all the tools and resources needed to be successful.
• View all our health, wealth, and life offerings at www.safelitebenefits.com.

Education Qualifications

• High School Diploma, GED or Equivalent (Preferred).
• Valid state‑issued driver’s license; other licenses as required by federal, state and local laws to operate a company vehicle (Required).

Experience Qualifications

• Must be 18 years of age or older (Required).

Skills and Abilities

• Ability to regularly lift and carry up to 35 pounds and occasionally up to 50 pounds.
• Ability to stand for extended periods, work in tight spaces, bend and twist body.
• Ability to use a variety of hand tools and power tools safely and effectively.
• Ability to operate a motor vehicle in accordance with all federal, state and local laws and agreement to be monitored via in‑cab vehicle safety camera or video surveillance technology.
• Maintains professionalism and passion for providing outstanding customer service and exceeding customer expectations.
• Ability to safely work outside (in a wide variety of weather conditions and extreme temperatures) for extended periods.
• Ability to work with chemicals (including but not limited to flammable chemicals) as applicable per the Safelite Way of Fitting.
• Ability to work scheduled days, with flexibility on start and end times to accommodate customer needs.
• Proficiency in using computerized diagnostic tools to complete recalibrations and trouble‑shoot issues.
• Problem‑solving and ability to troubleshoot issues independently and collaboratively.
• Ability to read, write and interpret the English language and technical directions.
• Ability to communicate orally (via phone) and written (via computer or other electronic means).
• Ability to maintain a professional appearance, adhering to company dress code and PPE policies.
• Willingness and ability to maintain stable performance under professional or personal pressure and/or opposition (e.g., time pressure and productivity measures).

Legal Information

This position description is not all inclusive for every aspect of this role. Employees may be required to perform other related duties as assigned to ensure workload coverage. This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change.

Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job’s essential duties because of an ADA disability.

Diversity and Equal Opportunity

Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at Careers http://safelite.com/Careers

Benefits Estimate

Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.