Auto Glass Installation Technician Trainee

Safelite; West Newton (MA); On-site; USD 35,128 - 41,672; Full time

Benefits offered by this job

401(k) plan with company matching

Medical plans

Paid time off and holidays

Tuition reimbursement up to $5,250 annually

Paid training and tools provided

Job summary

Safelite is seeking a Technician Trainee in West Newton, MA, to become a proficient auto glass technician. This role includes training to obtain the Safelite SafeTech certification, focusing on glass repair and replacement duties.

Responsibilities include learning to safely operate vehicles, providing high-quality service, and adhering to company standards. Trainees can expect to receive competitive pay starting at $25.50/hour, increasing with certification and offers a comprehensive benefits package.

Qualifications

• Must be 18 years of age or older.
• Valid driver's license required for vehicle operation.
• Ability to work with various hand and power tools safely.

Responsibilities

• Learn and apprentice auto glass installation and repair.
• Recalibrate automotive safety systems.
• Safely operate company vehicles and equipment.

Skills

Ability to lift and carry up to 35 pounds

Ability to stand for extended periods

Proficiency in using hand tools

Problem-solving skills

Strong customer service skills

Education

High School Diploma or GED/Equivalent

Valid state-issued driver’s license

Job description

Overview

Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.

A Brief Overview A Technician Trainee will be trained and educated to become a proficient auto glass technician. Upon completing our training program, the trainee will receive the Safelite SafeTech certification and will possess fundamental skills necessary for performing unsupervised glass repair, replacement and recalibrations. The trainee is expected to embody the Safelite Spirit with a can-do attitude, caring heart and service mindset while striving to bring unexpected happiness to customers by completing jobs timely and with the highest quality standards.

What You Will Do

• Be paid to learn and apprentice the Safelite way, through hands-on and classroom training, including observing and assisting in installing and repairing auto glass
• Recalibrating automotive safety systems, including trouble-shooting and completing diagnostic testing
• Providing additional services & products
• Study and pass testing to become a Safelite-certified Technician showing proficiency in installations, embracing a positive attitude and following taught techniques
• Safely operate company and customer vehicles, company-issued tools and chemicals utilized throughout the workday
• Performs other duties as assigned
• Complies with all policies and standards

What You’ll Get

• Competitive weekly pay starting at $25.50/hour, increasing to $30.25/hour after training and certification
• Earn $5/set of wiper blades when added for customer safety
• Potential to be promoted in your first year! Technician career levels determined based on performance metrics demonstrating efficiency, quality, and customer satisfaction
• A benefits package valued at more than $10k*. Includes 401(k) plan with company matching, medical plans, paid time off, holidays & volunteer days
• Program to buy additional PTO or sell unused time up to 16 hours
• Up to $5,250 annually in tuition reimbursement
• Paid training and all the tools and resources you'll need to be successful
• View all our health, wealth, and life offerings at www.safelitebenefits.com

Education Qualifications

• High School Diploma GED/Equivalent Preferred
• Valid state-issued driver’s license any other license(s) (as required by federal, state and local laws) to operate a company vehicle. Required

Experience Qualifications

• Must be 18 years of age or older Required

Skills And Abilities

• Ability to regularly lift and carry up to 35 pounds and occasionally lift and carry up to 50 pounds
• Ability to stand for extended periods, work in tight spaces, bend and twist body
• Ability to use a variety of hand tools and power tools safely and effectively
• Ability to operate a motor vehicle in accordance with all federal, state and local laws and agreement to be monitored via in-cab vehicle safety camera / video surveillance technology
• Maintains professionalism and passion for providing outstanding customer service and exceeding customer expectations
• Ability to safely work outside (in a wide variety of weather conditions and extreme temperatures) for extended periods
• Ability to work with chemicals (including but not limited to flammable chemicals), as applicable per the Safelite Way of Fitting
• Ability to work scheduled days, with flexibility on start and end times to accommodate customer’s needs
• Proficiency in using computerized diagnostic tools to complete recalibrations and trouble-shoot issues
• Problem-solving and ability to trouble-shoot issues, independently and collaboratively
• Ability to read, write and interpret the English language and technical directions
• Ability to communicate orally (via phone) and written (via computer or other electronic means)
• Ability to maintain a professional appearance, adhering to Company dress code and PPE policies
• Willingness and ability to maintain stable performance under professional or personal pressure and/or opposition (e.g., time pressure and productivity measures)

This job description is subject to change by the employer as the organizational needs and requirements of the job change. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements.