Auto Glass Installation Technician Trainee

Safelite; North Haven (CT); On-site; USD 24,000 - 28,000; Full time

Benefits offered by this job

401(k) plan with company matching

Medical plans

Paid time off and holidays

Tuition reimbursement up to $5,250 annually

Paid training and tools provided

Job summary

Safelite in North Haven, Connecticut is looking for a Technician Trainee eager to learn the auto glass business. This role offers paid training and the opportunity to achieve Safelite SafeTech certification while working closely with experienced technicians.

The ideal candidate will embody the Safelite Spirit, demonstrating a can-do attitude and outstanding customer service. Benefits include competitive pay starting at $23.50/hour, full training, and resources to succeed.

Qualifications

• Must be 18 years of age or older.
• Valid state-issued driver’s license required.

Responsibilities

• Learn and apprentice Safelite methods through training.
• Assist in installing and repairing auto glass.
• Recalibrate automotive safety systems and perform diagnostic testing.
• Provide services and additional products as needed.

Skills

Ability to lift and carry up to 35 pounds

Ability to use hand tools and power tools safely

Proficient in using computerized diagnostic tools

Strong customer service orientation

Education

High School Diploma, GED or Equivalent

Job description

Does this position interest you? You should apply – even if you don’t match every single requirement! We’re known as an auto glass company. That’s what we do. Beyond the glass, we help you build a fulfilling career and encourage you to have a life. Let us be the best place you’ll ever work.

A Brief Overview

A Technician Trainee will be trained and educated to become a proficient auto glass technician. Upon completing our training program, the trainee will receive the Safelite SafeTech certification and possess fundamental skills necessary for performing unsupervised glass repair, replacement and recalibrations. The trainee is expected to embody the Safelite Spirit with a can‑do attitude, caring heart and service mindset while striving to bring unexpected happiness to customers by completing jobs timely and with the highest quality standards.

What You Will Do

• Be paid to learn and apprentice the Safelite way, through hands‑on and classroom training.
• Observe and assist in installing and repairing auto glass.
• Recalibrate automotive safety systems, troubleshoot and complete diagnostic testing.
• Provide additional services & products.
• Study and pass testing to become a Safelite‑certified Technician, showing proficiency in installations, embracing a positive attitude and following taught techniques.
• Safely operate company and customer vehicles, company‑issued tools and chemicals utilized throughout the workday.
• Perform other duties as assigned.
• Comply with all policies and standards.

What You’ll Get

• Competitive weekly pay starting at $23.50/hour, increasing to $27.75/hour after training and certification.
• Earn $5 per set of wiper blades when added for customer safety.
• Potential to be promoted in your first year with a starting pay of $XX/hour as a Senior Tech & $XX/hour as a Master Tech. Technician career levels are determined based on performance metrics demonstrating efficiency, quality, and customer satisfaction.
• A benefits package valued at more than $10k*, including 401(k) plan with company matching, medical plans, paid time off, holidays & volunteer days.
• Program to buy additional PTO or sell unused time up to 16 hours.
• Up to $5,250 annually in tuition reimbursement.
• Paid training and all tools and resources you’ll need to be successful.
• View our health, wealth, and life offerings at www.safelitebenefits.com.

Education Qualifications

• High School Diploma, GED or Equivalent Preferred.
• Valid state‑issued driver’s license and any other license(s) required by federal, state and local laws to operate a company vehicle.

Experience Qualifications

• Must be 18 years of age or older.

Skills And Abilities

• Ability to regularly lift and carry up to 35 pounds and occasionally up to 50 pounds.
• Ability to stand for extended periods, work in tight spaces, bend and twist body.
• Ability to use a variety of hand tools and power tools safely and effectively.
• Ability to operate a motor vehicle in accordance with all federal, state and local laws and agree to be monitored via in‑cab vehicle safety camera/video surveillance technology.
• Maintains professionalism and passion for providing outstanding customer service and exceeding customer expectations.
• Ability to safely work outside in a wide variety of weather conditions and extreme temperatures for extended periods.
• Ability to work with chemicals (including but not limited to flammable chemicals) as applicable per the “Safelite Way of Fitting”.
• Ability to work scheduled days, with flexibility on start and end times to accommodate customers’ needs.
• Proficiency in using computerized diagnostic tools to complete recalibrations and troubleshoot issues.
• Problem‑solving and ability to troubleshoot issues independently and collaboratively.
• Ability to read, write and interpret the English language and technical directions.
• Ability to communicate orally (via phone) and written (via computer or other electronic means).
• Ability to maintain a professional appearance, adhering to company dress code and PPE policies.
• Willingness and ability to maintain stable performance under professional or personal pressure and/or opposition (e.g., time pressure and productivity measures).

The job description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage. This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change.

Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer.