Auto Glass Installation Technician Trainee

belron; Mountain Home (AR); Hybrid; USD 42,000 - 52,000; Full time

Benefits offered by this job

Weekly pay up to $20.25/hour

Tuition reimbursement up to $5,250/yr

401(k) with company match

Medical plans

Paid time off and holidays

Paid training and tools provided

Job summary

Safelite AutoGlass seeks an Auto Glass Technician in Mountain Home, AR for both shop and mobile work. You will perform repairs, replacements, and recalibrations with Safelite tools, and you may travel within the market. Onboarding occurs in nearby Missouri training centers.

You will engage customers, document work orders, and ensure safety standards while delivering high-quality service with professionalism.

Qualifications

• High School Diploma or GED or equivalent preferred.
• Valid state driver's license to operate a company vehicle.
• Safelite SafeTech certification required.

Responsibilities

• Provide glass repair and replacement services at Shop or Mobile Shop.
• Recalibrate automotive safety systems and perform diagnostics.
• Operate Safelite tools and documentation systems.
• Communicate with customers and promote services.
• Maintain professional appearance and safety compliance.

Skills

Lifting up to 35 lbs

Power tools

Hand tools

Safe driving

Diagnostic tools

Customer service

Communication

Work outdoors

Education

High School Diploma or GED

Safelite SafeTech certification

Tools

True Seal

Ezi-Wire

Glass Table System

MRM technology

Job description

LOCATION: Mountain Home, AR

PLEASE NOTE: This is a mobile position based in Mountain Home, AR. Candidates should be comfortable traveling within the market, and onboarding/training will take place in Nixa, MO.

A Brief Overview

At the front line of the Safelite experience, the Auto Glass Technician is an entrepreneurial, hands-on professional that leverages their Safelite training, industry-leading tools and technology to complete repairs, replacements and recalibrations in the shop and on the go with our Mobile Glass Shop offerings.

What you will do

• Provide all vehicle glass repair and replacement services at a Safelite Shop or Mobile Glass Shop in the most efficient manner, focusing on safety, quality and exceptional customer service. Clean customer vehicles after every job.
• Recalibrating automotive safety systems, including trouble-shooting and completing diagnostic testing.
• Proficiently operate Safelite's tools and technologies, including: True Seal®, Ezi-Wire™, Glass Table System (GTS), chemicals (as required bv the "Safelite Way of Fitting", work order and customer administration systems, and Safelite's handheld Mobile Resource Management (MRM) technology.
• Safely operate company and customer vehicles throughout the workday.
• Communicate with all scheduled customers in-person, via text, and on the phone; present, promote and sell Safelite promotional items and services to customers.
• Performs other duties as assigned
• Complies with all policies and standards

What you'll get:

• Competitive weekly starting pay up to $20.25/hour.
• Earn additional income when customers choose value added products and services.
• A benefits package valued at more than $10k*. Includes 401(k) plan with company matching, medical plans, paid time off, holidays & volunteer days.
• Program to buy additional PTO or sell unused time up to 16 hours.
• Up to $5,250 annually in tuition reimbursement.
• Paid training and all the tools and resources you'll need to be successful.
• View all our health, wealth, and life offerings at www.safelitebenefits.com.

Education Qualifications

• High School Diploma GED/Equivalent Preferred
• Valid state-issued driver's license any other license(s) (as required by federal, state and local laws) to operate a company vehicle. Required
• Safelite SafeTech™ certification Required

Experience Qualifications

• Must be 18 years of age or older. Required

Skills and Abilities

• Ability to regularly lift and carry up to 35 pounds and occasionally lift and carry up to 50 pounds
• Ability to stand for extended periods, work in tight spaces, bend and twist body
• Ability to use a variety of hand tools and power tools safely and effectively
• Ability to operate a motor vehicle in accordance with all federal, state and local laws and agreement to be monitored via in-cab vehicle safety camera / video surveillance technology
• Maintains professionalism and passion for providing outstanding customer service and exceeding customer expectations
• Ability to safely work outside (in a wide variety of weather conditions and extreme temperatures) for extended periods
• Ability to work with chemicals (including but not limited to flammable chemicals), as applicable per the "Safelite Way of Fitting"
• Ability to work scheduled days, with flexibility on start and end times to accommodate customer's needs
• Proficiency in using computerized diagnostic tools to complete recalibrations and trouble-shoot issues
• Problem-solving and ability to trouble-shoot issues, independently and collaboratively
• Ability to read, write and interpret the English language and technical directions
• Ability to communicate orally (via phone) and written (via computer or other electronic means)
• Ability to maintain a professional appearance, adhering to Company uniform and PPE policies
• Willingness and ability to maintain stable performance under professional or personal pressure and/or opposition (e.g., time pressure and productivity measures)

This position involves driving duties that will be monitored through the use of cameras, GPS, and other tracking technologies to ensure safety and compliance.

This job description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage. This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change.