Auto Glass Installation Technician Trainee

Safelite Group; Missouri; On-site; USD 860 - 1,000; Full time

Benefits offered by this job

401(k) with company matching

Medical plans

Paid time off

Holidays & volunteer days

Tuition reimbursement

Paid training

Job summary

Safelite Group is seeking an Auto Glass Installation Technician Trainee in Osage Beach, MO. You will perform repairs, replacements, and recalibrations with Safelite tools, supporting customers at our shop or on-site at mobile locations.

This role requires a high school diploma or GED, a valid driver’s license, and Safelite SafeTech certification. You will train on advanced equipment, adhere to safety standards, and contribute to excellent customer service across varied weather conditions.

Qualifications

• High School Diploma or GED preferred.
• Valid driver’s license required.
• Safelite SafeTech certification required.
• Must be able to lift up to 50 pounds and work outdoors in varying weather.

Responsibilities

• Provide vehicle glass repair and replacement services at a Safelite Shop or Mobile Glass Shop.
• Recalibrate automotive safety systems and perform diagnostics.
• Operate Safelite tools and technologies safely and efficiently.
• Communicate with customers via in-person, text, and phone; upsell Safelite services.

Skills

Customer service

Communication

Tool operation

Diagnostics

Safety compliance

English reading/writing

Education

High School Diploma or GED

Valid driver’s license

Safelite SafeTech certification

Tools

True Seal

Ezi-Wire

Glass Table System

MRM

Job description

## Auto Glass Installation Technician TraineeApply: OSAGE BEACH, MO: Full time: Posted Today: JR75006**Does this position interest you?** You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.**A Brief Overview**At the front line of the Safelite experience, the Auto Glass Technician is an entrepreneurial, hands-on professional that leverages their Safelite training, industry-leading tools and technology to complete repairs, replacements and recalibrations in the shop and on the go with our Mobile Glass Shop offerings.**What you will do**• Provide all vehicle glass repair and replacement services at a Safelite Shop or Mobile Glass Shop in the most efficient manner, focusing on safety, quality and exceptional customer service. Clean customer vehicles after every job.• Recalibrating automotive safety systems, including trouble-shooting and completing diagnostic testing. • Proficiently operate Safelite’s tools and technologies, including: True Seal, Ezi-WireTM, Glass Table System (GTS), chemicals (as required bv the “Safelite Way of Fitting”, work order and customer administration systems, and Safelite's handheld Mobile Resource Management (MRM) technology. • Safely operate company and customer vehicles throughout the workday. • Communicate with all scheduled customers in-person, via text, and on the phone; present, promote and sell Safelite promotional items and services to customers. • Performs other duties as assigned • Complies with all policies and standards**What you’ll get:**• Competitive weekly pay starting at $19.25/hour, increasing to $22.75/hour after training and certification. • Earn $5/set of wiper blades when added for customer safety. • Technician career levels determined based on performance metrics demonstrating efficiency, quality, and customer satisfaction. • A benefits package valued at more than $10k\\*. Includes 401(k) plan with company matching, medical plans, paid time off, holidays & volunteer days. • Program to buy additional PTO or sell unused time up to 16 hours. • Up to $5,250 annually in tuition reimbursement. • Paid training and all the tools and resources you'll need to be successful. • View all our health, wealth, and life offerings at www.safelitebenefits.com.**Education Qualifications**• High School Diploma GED/Equivalent Preferred • Valid state-issued driver’s license any other license(s) (as required by federal, state and local laws) to operate a company vehicle. Required• Safelite SafeTechTM certification Required**Experience Qualifications**• Must be 18 years of age or older. Required**Skills and Abilities**• Ability to regularly lift and carry up to 35 pounds and occasionally lift and carry up to 50 pounds • Ability to stand for extended periods, work in tight spaces, bend and twist body • Ability to use a variety of hand tools and power tools safely and effectively• Ability to operate a motor vehicle in accordance with all federal, state and local laws and agreement to be monitored via in-cab vehicle safety camera / video surveillance technology • Maintains professionalism and passion for providing outstanding customer service and exceeding customer expectations • Ability to safely work outside (in a wide variety of weather conditions and extreme temperatures) for extended periods • Ability to work with chemicals (including but not limited to flammable chemicals), as applicable per the “Safelite Way of Fitting” • Ability to work scheduled days, with flexibility on start and end times to accommodate customer’s needs • Proficiency in using computerized diagnostic tools to complete recalibrations and trouble-shoot issues • Problem-solving and ability to trouble-shoot issues, independently and collaboratively • Ability to read, write and interpret the English language and technical directions • Ability to communicate orally (via phone) and written (via computer or other electronic means) • Ability to maintain a professional appearance, adhering to Company uniform and PPE policies • Willingness and ability to maintain stable performance under professional or personal pressure and/or opposition (e.g., time pressure and productivity measures)This position involves driving duties that will be monitored through the use of cameras, GPS, and other tracking technologies to ensure safety and compliance.