Auto Glass Installation Technician Trainee

Safelite; Minneapolis (MN); On-site; USD 30,651 - 36,506; Full time

Benefits offered by this job

401(k) plan with company matching

Medical plans

Paid time off

Tuition reimbursement

Job summary

Safelite is seeking an Auto Glass Technician in Minneapolis, Minnesota, to provide vehicle glass repair and replacement services. This role requires a valid driver's license and offers competitive pay starting at $22.25/hour, increasing after certification.

Technicians will work with advanced tools and technologies, focusing on exceptional customer service and safety. Additional benefits include a comprehensive package worth over $10,000, including medical plans, 401(k), and tuition reimbursement.

Qualifications

• 18 years of age or older.
• Must possess a Valid state-issued driver’s license.
• Certification from Safelite SafeTech is required.

Responsibilities

• Provide all vehicle glass repair and replacement services.
• Recalibrate automotive safety systems and conduct diagnostic tests.
• Safely operate company and customer vehicles.

Skills

Ability to lift and carry up to 35 pounds

Ability to stand for extended periods

Proficiency in using hand tools and power tools

Excellent customer service skills

Proficiency in English

Ability to work outdoors in various weather conditions

Education

High School Diploma, GED or equivalent

Valid state-issued driver’s license

Safelite SafeTech certification

Job description

Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.

A Brief Overview

At the front line of the Safelite experience, the Auto Glass Technician is an entrepreneurial, hands‑on professional that leverages their Safelite training, industry‑leading tools and technology to complete repairs, replacements and recalibrations in the shop and on the go with our Mobile Glass Shop offerings.

What You Will Do

• Provide all vehicle glass repair and replacement services at a Safelite Shop or Mobile Glass Shop in the most efficient manner, focusing on safety, quality and exceptional customer service. Clean customer vehicles after every job.
• Recalibrate automotive safety systems, including troubleshooting and completing diagnostic testing.
• Proficiently operate Safelite’s tools and technologies, including True Seal, Ezi‑Wire, Glass Table System (GTS), chemicals, the Safelite Way of Fitting, work order and customer administration systems, and Safelite's handheld Mobile Resource Management (MRM) technology.
• Safely operate company and customer vehicles throughout the workday.
• Communicate with all scheduled customers in‑person, via text, and on the phone; present, promote and sell Safelite promotional items and services to customers.
• Perform other duties as assigned.
• Comply with all policies and standards.

What You’ll Get

• Competitive weekly pay starting at $22.25/hour, increasing to $26.50/hour after training and certification.
• Earn $5 per set of wiper blades when added for customer safety.
• Technician career levels determined based on performance metrics demonstrating efficiency, quality, and customer satisfaction.
• A benefits package valued at more than $10,000. Includes 401(k) plan with company matching, medical plans, paid time off, holidays and volunteer days.
• Program to buy additional PTO or sell unused time up to 16 hours.
• Up to $5,250 annually in tuition reimbursement.
• Paid training and all the tools and resources you’ll need to be successful.

Education Qualifications

• High School Diploma, GED or equivalent (preferred).
• Valid state‑issued driver’s license (required).
• Safelite SafeTech certification (required).

Experience Qualifications

• Must be 18 years of age or older (required).

Skills And Abilities

• Ability to regularly lift and carry up to 35 pounds and occasionally lift and carry up to 50 pounds.
• Ability to stand for extended periods, work in tight spaces, bend and twist the body.
• Ability to use a variety of hand tools and power tools safely and effectively.
• Ability to operate a motor vehicle in accordance with all federal, state and local laws and be monitored via in‑cab vehicle safety camera/video surveillance technology.
• Maintains professionalism and passion for providing outstanding customer service and exceeding customer expectations.
• Ability to safely work outside in a wide variety of weather conditions and extreme temperatures for extended periods.
• Ability to work with chemicals, including but not limited to flammable chemicals, as applicable per the Safelite Way of Fitting.
• Ability to work scheduled days with flexibility on start and end times to accommodate customers’ needs.
• Proficiency in using computerized diagnostic tools to complete recalibrations and troubleshooting issues.
• Problem‑solving and ability to troubleshoot issues, independently and collaboratively.
• Ability to read, write and interpret the English language and technical directions.
• Ability to communicate orally (via phone) and in written form (via computer or other electronic means).
• Ability to maintain a professional appearance, adhering to the Company uniform and PPE policies.
• Willingness and ability to maintain stable performance under professional or personal pressure and/or opposition (e.g., time pressure and productivity measures).

This position involves driving duties that will be monitored through the use of cameras, GPS, and other tracking technologies to ensure safety and compliance.

This job description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage. This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change.

Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job’s essential duties because of an ADA disability.

Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer.