Auto Glass Installation Technician Trainee

Safelite Fulfilment; McKinney (TX); On-site; USD 60,890,000 - 87,395,000; Full time

Benefits offered by this job

401(k) plan with company matching

Medical plans

Paid time off

Holidays & volunteer days

Tuition reimbursement

Job summary

Safelite is offering a Technician Trainee program in McKinney, TX. You will be paid to learn through hands-on and classroom training, progressing toward Safelite SafeTech certification and becoming proficient in glass repair, replacement, and recalibration.

Starting pay is $21.25/hour with raises to $25.25/hour after training and certification; there are opportunities to advance to Senior Tech at $28/hour and Master Tech at $30.50/hour.

Qualifications

• High School Diploma or GED/Equivalent preferred.
• Valid state-issued driver’s license to operate a company vehicle.
• Must be 18 years or older.
• Ability to lift up to 35 lbs regularly and up to 50 lbs occasionally.
• Stand for extended periods; work in tight spaces; bend and twist.
• Use hand and power tools safely and effectively.
• Operate a vehicle per laws; accept in-cab monitoring.
• Read/write/interpret English; communicate verbally & in writing.
• Maintain professional appearance and PPE adherence.
• Willingness to work outdoors in varied weather; work with chemicals.
• Flexible schedule for start/end times; adapt to customer needs.
• Proficiency with computerized diagnostic tools for recalibrations.
• Strong problem-solving abilities; collaborative when needed.

Responsibilities

• Observe and assist in installing and repairing auto glass.
• Recalibrate automotive safety systems; diagnose issues.
• Provide additional services and products.
• Study and pass tests to become Safelite-certified Technician.
• Safely operate company and customer vehicles, tools, and chemicals.
• Perform other duties as assigned; comply with policies and standards.

Skills

Customer service

Problem solving

Manual dexterity

Stamina

Communication

Education

High School Diploma/GED

Tools

Diagnostic tools

Job description

A Brief Overview

A Technician Trainee will be trained and educated to become a proficient auto glass technician. Upon completing our training program, the trainee will receive the Safelite SafeTech certification and will possess fundamental skills necessary for performing unsupervised glass repair, replacement and recalibrations. The trainee is expected to embody the Safelite Spirit with a can-do attitude, caring heart and service mindset while striving to bring unexpected happiness to customers by completing jobs timely and with the highest quality standards.

What you will do

• Be paid to learn and apprentice the Safelite way, through hands‑on and classroom training, including
• Observing and assisting in installing and repairing auto glass
• Recalibrating automotive safety systems, including trouble‑shooting and completing diagnostic testing
• Providing additional services & products
• Study and pass testing to become a Safelite‑certified Technician showing proficiency in installations, embracing a positive attitude and following taught techniques.
• Safely operate company and customer vehicles, company‑issued tools and chemicals utilized throughout the workday.
• Performs other duties as assigned
• Complies with all policies and standards

What you’ll get:

• Competitive weekly pay starting at $21.25/hour, increasing to $25.25/hour after training and certification.
• Earn additional income when customers choose value added products and services.
• Potential to be promoted in your first year! Earn a starting pay of $28/hour as a Senior Tech & $30.50/hour as a Master Tech. Technician career levels determined based on performance metrics demonstrating efficiency, quality, and customer satisfaction.
• A benefits package valued at more than $10k*. Includes 401(k) plan with company matching, medical plans, paid time off, holidays & volunteer days.
• Program to buy additional PTO or sell unused time up to 16 hours.
• Up to $5,250 annually in tuition reimbursement.
• Paid training and all the tools and resources you’ll need to be successful.
• View all our health, wealth, and life offerings at www.safelitebenefits.com.

Education Qualifications

• High School Diploma GED/Equivalent Preferred
• Valid state‑issued driver’s license any other license(s) (as required by federal, state and local laws) to operate a company vehicle.

Required Experience Qualifications

• Must be 18 years of age or older

Required Skills and Abilities

• Ability to regularly lift and carry up to 35 pounds and occasionally lift and carry up to 50 pounds.
• Ability to stand for extended periods, work in tight spaces, bend and twist body
• Ability to use a variety of hand tools and power tools safely and effectively
• Ability to operate a motor vehicle in accordance with all federal, state and local laws and agreement to be monitored via in‑cab vehicle safety camera / video surveillance technology
• Maintains professionalism and passion for providing outstanding customer service and exceeding customer expectations
• Ability to safely work outside (in a wide variety of weather conditions and extreme temperatures) for extended periods
• Ability to work with chemicals (including but not limited to flammable chemicals), as applicable per the “Safelite Way of Fitting”
• Ability to work scheduled days, with flexibility on start and end times to accommodate customer’s needs
• Proficiency in using computerized diagnostic tools to complete recalibrations and trouble‑shoot issues
• Problem‑solving and ability to trouble‑shoot issues, independently and collaboratively
• Ability to read, write and interpret the English language and technical directions
• Ability to communicate orally (via phone) and written (via computer or other electronic means)
• Ability to maintain a professional appearance, adhering to Company dress code and PPE policies
• Willingness and ability to maintain stable performance under professional or personal pressure and/or opposition (e.g., time pressure and productivity measures).

These job description in no way states or implies that these are the only duties to be performed by an employee occupying this position.

Employees may be required to perform other related duties as assigned to ensure workload coverage.

This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change.

This position description is not all inclusive for every aspect of this role. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements.

Physical and mental demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job’s essential duties because of an ADA disability.

Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations and with Safelite Group, Inc. policies and practices.

Health and Safety

To ensure a safe working environment and protect the community at large, depending on the position, Safelite may require pre‑employment screenings, including background checks and or drug screenings, attestation of COVID‑19 vaccination status, and precautions against COVID‑19 in select work settings, subject to all applicable local, state and federal laws.

Safelite will grant reasonable accommodations that do not cause an undue hardship to the business to legally entitled associates.

Safelite® was founded in Wichita, Kansas in 1947. A leading service organization, the Safelite family of brands delivers our People Powered, Customer Driven experience to more than 11 million customers annually. Safelite® AutoGlass, the nation’s largest provider of vehicle glass repair, replacement and recalibration services, operates more than 700 stores and 7,900 MobileGlassShops across all 50 U.S. states, while Safelite® Solutions provides property and casualty claims management services to more than 175 insurance and fleet clients. All of this is supported through our technology‑forward supply chain and corporate services.

We’re People Powered: Our people come first. We care about your well‑being and we’ll give you what you need to have a happy work/life. We’re good at what we do: we're proud of our 88% Net Promoter Score (NPS). We’re big: We’re owned by Belron®, the world’s largest vehicle glass company, spanning 40 countries across 6 continents. We’re trustworthy: We provide coverage to all U.S. drivers in all 50 states. We give back: Community service is important to us - we’ve even recycled 107K+ tons of glass to date. We’re diverse: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. We don’t discriminate on the basis of any characteristic protected by law, nor do we tolerate discrimination or harassment against our associates and clients.