Auto Glass Installation Technician Trainee

Safelite; Lancaster (Lancaster County); On-site; USD 27,896 - 33,062; Full time

Benefits offered by this job

Competitive pay

401(k) plan with company matching

Tuition reimbursement

Paid time off

Job summary

Safelite in Lancaster is looking for a Technician Trainee to be trained in auto glass repair and replacement. The role includes hands-on practice and classroom training to achieve certification. Responsibilities include assisting in installations and recalibrating safety systems. Applicants must be 18 or older and have a valid driver's license.

Competitive pay, benefits valued over $10k, and opportunities for advancement in the first year of employment make this a promising position for a career in automotive services.

Qualifications

• Must be 18 years or older.
• Valid state-issued driver’s license required.
• Ability to operate a motor vehicle safely.

Responsibilities

• Learn to install and repair auto glass.
• Recalibrate automotive safety systems.
• Safely operate company and customer vehicles.

Skills

Ability to lift and carry up to 35 pounds

Ability to stand for extended periods

Ability to use hand and power tools safely

Problem-solving skills

Customer service skills

Ability to communicate effectively

Education

High School Diploma or GED

Tools

Hand tools

Power tools

Computerized diagnostic tools

Job description

Overview

A Technician Trainee will be trained and educated to become a proficient auto glass technician. Upon completing our training program, the trainee will receive the Safelite SafeTech certification and will possess fundamental skills necessary for performing unsupervised glass repair, replacement and recalibrations. The trainee is expected to embody the Safelite Spirit with a can‑do attitude, caring heart and service mindset while striving to bring unexpected happiness to customers by completing jobs timely and with the highest quality standards.

Responsibilities

• Be paid to learn and apprentice the Safelite way, through hands‑on and classroom training.
• Observe and assist in installing and repairing auto glass.
• Recalibrate automotive safety systems, including troubleshooting and completing diagnostic testing.
• Provide additional services and products.
• Study and pass testing to become a Safelite‑certified Technician showing proficiency in installations, embracing a positive attitude and following taught techniques.
• Safely operate company and customer vehicles, company‑issued tools and chemicals utilized throughout the workday.
• Perform other duties as assigned.
• Comply with all policies and standards.

Compensation & Benefits

• Competitive weekly pay starting at $20.25/hour, increasing to $24/hour after training and certification.
• Potential to be promoted in your first year! Technician career levels are determined based on performance metrics demonstrating efficiency, quality and customer satisfaction.
• A benefits package valued at more than $10k, including a 401(k) plan with company matching, medical plans, paid time off, holidays and volunteer days.
• Program to buy additional PTO or sell unused time up to 16 hours.
• Up to $5,250 annually in tuition reimbursement.
• Paid training and all the tools and resources you’ll need to be successful.
• View all our health, wealth, and life offerings at www.safelitebenefits.com.

Education Qualifications

• High School Diploma, GED or equivalent preferred.
• Valid state‑issued driver’s license, any other license(s) required by federal, state and local laws to operate a company vehicle.

Experience Qualifications

• Must be 18 years of age or older.

Skills and Abilities

• Ability to regularly lift and carry up to 35 pounds and occasionally up to 50 pounds.
• Ability to stand for extended periods, work in tight spaces, bend and twist the body.
• Ability to use a variety of hand tools and power tools safely and effectively.
• Ability to operate a motor vehicle in accordance with all federal, state and local laws and agreement to be monitored via in‑cab vehicle safety camera / video surveillance technology.
• Maintains professionalism and passion for providing outstanding customer service and exceeding expectations.
• Ability to safely work outside (in a wide variety of weather conditions and extreme temperatures) for extended periods.
• Ability to work with chemicals (including but not limited to flammable chemicals) as applicable per the “Safelite Way of Fitting”.
• Ability to work scheduled days, with flexibility on start and end times to accommodate customer needs.
• Proficiency in using computerized diagnostic tools to complete recalibrations and troubleshoot issues.
• Problem‑solving and ability to troubleshoot issues independently and collaboratively.
• Ability to read, write and interpret the English language and technical directions.
• Ability to communicate orally (via phone) and written (via computer or other electronic means).
• Ability to maintain a professional appearance, adhering to company dress code and PPE policies.
• Willingness and ability to maintain stable performance under professional or personal pressure and/or opposition (e.g., time pressure and productivity measures).

This job description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage.

Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal‑opportunity employer.

Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.

Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements.

Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations and with Safelite Group, Inc. policies and practices.