Auto Glass Installation Technician Trainee

Safelite Group; Grand Rapids (MI); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Competitive weekly pay starting at $20

Tuition reimbursement up to $5,250 per

Paid training and tools provided

401(k) with company match

Medical plans and PTO

Job summary

Safelite Group in Grand Rapids seeks an Auto Glass Installation Technician Trainee to join our hands-on training program. You will learn to install/repair auto glass, recalibrate safety systems, and complete certification to become a Safelite-certified Technician.

You’ll work with company vehicles and tools, embracing the Safelite mindset while delivering quality service. The program offers paid training, a competitive starting wage, tuition reimbursement, and growth opportunities within

Qualifications

• High school diploma or GED preferred.
• Must be 18+ and hold a valid driver's license.
• Able to lift up to 50 pounds and work outdoors.
• Willing to learn Safelite processes and safety standards.
• Demonstrates strong customer service orientation.

Responsibilities

• Be paid to learn and apprentice the Safelite way through hands-on and classroom training.
• Assist in installing and repairing auto glass and recalibrating safety systems.
• Study and pass testing to become Safelite-certified technician.
• Safely operate company vehicles and tools in daily work.
• Maintain professional appearance and adherence to PPE policies.

Skills

Valid driver's license

Ability to lift 35–50 lbs

Customer service mindset

Hands-on mechanical aptitude

Willingness to learn & be trained

Education

High School Diploma GED/Equivalent

Job description

## Auto Glass Installation Technician TraineeApplylocations: GRAND RAPIDS, MItime type: Full timeposted on: Posted Todayjob requisition id: JR73467**Does this position interest you?** You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.**A Brief Overview**A Technician Trainee will be trained and educated to become a proficient auto glass technician. Upon completing our training program, the trainee will receive the Safelite SafeTech certification and will possess fundamental skills necessary for performing unsupervised glass repair, replacement and recalibrations. The trainee is expected to embody the Safelite Spirit with a can-do attitude, caring heart and service mindset while striving to bring unexpected happiness to customers by completing jobs timely and with the highest quality standards.**What you will do**• Be paid to learn and apprentice the Safelite way, through hands-on and classroom training, including: • Observing and assisting in installing and repairing auto glass • Recalibrating automotive safety systems, including trouble-shooting and completing diagnostic testing • Providing additional services & products • Study and pass testing to become a Safelite-certified Technician showing proficiency in installations, embracing a positive attitude and following taught techniques. • Safely operate company and customer vehicles, company-issued tools and chemicals utilized throughout the workday. • Performs other duties as assigned • Complies with all policies and standards**What you’ll get:**• Competitive weekly pay starting at $20.25/hour, increasing to $24/hour after training and certification. • Earn $5/set of wiper blades when added for customer safety. • Potential to be promoted after your first year! Technician career levels determined based on performance metrics demonstrating efficiency, quality, and customer satisfaction. • A benefits package valued at more than $10k\*. Includes 401(k) plan with company matching, medical plans, paid time off, holidays & volunteer days. • Program to buy additional PTO or sell unused time up to 16 hours. • Up to $5,250 annually in tuition reimbursement. • Paid training and all the tools and resources you'll need to be successful. • View all our health, wealth, and life offerings at www.safelitebenefits.com.**Education Qualifications**• High School Diploma GED/Equivalent Preferred• Valid state-issued driver’s license any other license(s) (as required by federal, state and local laws) to operate a company vehicle. Required**Experience Qualifications**• Must be 18 years of age or older Required**Skills and Abilities**• Ability to regularly lift and carry up to 35 pounds and occasionally lift and carry up to 50 pounds. • Ability to stand for extended periods, work in tight spaces, bend and twist body • Ability to use a variety of hand tools and power tools safely and effectively • Ability to operate a motor vehicle in accordance with all federal, state and local laws and agreement to be monitored via in-cab vehicle safety camera / video surveillance technology • Maintains professionalism and passion for providing outstanding customer service and exceeding customer expectations • Ability to safely work outside (in a wide variety of weather conditions and extreme temperatures) for extended periods • Ability to work with chemicals (including but not limited to flammable chemicals), as applicable per the “Safelite Way of Fitting” • Ability to work scheduled days, with flexibility on start and end times to accommodate customer’s needs • Proficiency in using computerized diagnostic tools to complete recalibrations and trouble-shoot issues • Problem-solving and ability to trouble-shoot issues, independently and collaboratively • Ability to read, write and interpret the English language and technical directions • Ability to communicate orally (via phone) and written (via computer or other electronic means) • Ability to maintain a professional appearance, adhering to Company dress code and PPE policies • Willingness and ability to maintain stable performance under professional or personal pressure and/or opposition (e.g., time pressure and productivity measures).