Auto Glass General Manager

Caliber Collision; Charlotte (NC); On-site; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a dynamic General Manager to lead their service center operations. This role involves overseeing risk management, teammate development, and ensuring the highest standards in vehicle repairs. With a focus on financial performance and team retention, you'll be instrumental in fostering a positive work environment. The company promotes from within, offering career growth opportunities from day one. If you're ready to take on a leadership role in a fast-paced environment and make a significant impact, this is the perfect opportunity for you.

Benefits

Benefits from Day 1

Industry Comparable Pay – Paid weekly

Paid Vacation & Holidays

Career Growth Opportunities

Paid Skilled Trainings and Certifications

Qualifications

• 3+ years of management experience in automotive or mobile business.
• Valid driver's license and eligibility for insurance coverage.

Responsibilities

• Oversee overall operation of the service center including risk management.
• Monitor financial performance metrics and identify opportunities.

Skills

Management Experience

Customer Service

Understanding of Estimates

Knowledge of Repair Process

Ability to Adapt to Fast-Paced Environment

Job description

Service Center

Glass - Charlotte

JOB SUMMARY

Caliber Auto Glass has an immediate job opening for a General Manager to perform all-purpose duties, which may include, but is not limited to the overall operation of their center, including risk management, teammate development, client metrics, production, and administration. This individual will also reward, recognize, and retain talented teammates, monitor current financial performance metrics, and review previous month’s financial metrics to identify opportunities and trends. General Managers must ensure our teammates are repairing vehicles thoroughly, safely, and profitably in a manner consistent with Protech’s Standard Operating Procedures (SOP), insurance partners and industry guidelines/standards.

WHATS IN IT FOR ME?

1. Benefits from Day 1
2. Industry Comparable Pay – Paid weekly
3. Paid Vacation & Holidays – Begin accruing day 1
4. Career Growth Opportunities – We promote from within!
5. Paid Skilled Trainings and Certifications – I-CAR and ASE

REQUIREMENTS:

1. 3+ years of Management Experience in the automotive industry or a mobile business
2. Must have a valid driver’s license and be eligible for coverage under our company insurance policy
3. Must be able to pass all pre-employment screenings including background and MVR checks

ABILITIES/SKILLS/KNOWLEDGE

1. Advanced understanding of Estimates
2. Must have prior experience with OEM
3. Advance understanding and knowledge of the repair process/procedures, scanning process
4. Be able to understand instructions – written and verbal
5. Can prioritize competing tasks and adapt easily to a fast-paced environment
6. Ability to provide personable, friendly customer service to internal and external customers
7. Ability to do consistent physical activity – reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.

Caliber is an Equal Opportunity Employer