Auto Glass Calibration Technician

Glassusa; Manchester (NH); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

80 hours of paid time off annually

Medical, Prescription Drug, Dental & Vision Insurance

401(k) Retirement Plan with Company Match

Employer Paid Short-Term Disability & Life Insurance

Short-term disability insurance

Life insurance

Safety glasses provided

Voluntary Daily Pay option

Job summary

A leading glass services provider located in Manchester, New Hampshire seeks a Calibration Technician. In this full-time role, you will calibrate advanced driver assistance modules, ensuring high standards in service. Ideal candidates should possess a high school diploma and be mechanically inclined with a strong customer service orientation. Competitive benefits include insurance, paid time off, and a 401(k) plan. This position empowers you to make a significant impact on customer satisfaction and operational success.

Qualifications

• Valid Driver’s License required.
• Must be at least 18 years of age.
• Ability to stand and/or squat for extended periods.

Responsibilities

• Complete static and dynamic calibrations of cameras.
• Follow Glass America's calibration policies.
• Provide excellent customer service.
• Maintain safe driving record and report issues to management.
• Assist with windshield repairs where required and provide excellent customer service.

Skills

Mechanically inclined

Customer service oriented

Education

High School Diploma or equivalent

Tools

Calibration equipment

Hand tools

Job description

**Company: Glass America**Manchester, New Hampshire**Great Teams Don’t Happen by*****Accident*****Built with Intent. Driven by YOU.**At the Boyd Group, our teams work to provide the elite infrastructure and supportive environment you need to **Be the Best and outperform at every touchpoint** in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward.**Our Commitment:**The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with integrity and appreciate the diverse perspectives that make our "Greater Team" exceptional. Qualified individuals, including those with disabilities and Protected Veterans, are encouraged to apply.Job Description:Calibration of Advanced Driver Assistance Modules to OE Standards using Glass America Calibration equipment.**PRINCIPLE FUNCTIONS AND RESPONSIBILITIES*** Completes static and dynamic calibrations of forward facing cameras either in-shop or mobile basis depending on the type of calibration needed per OE standards.* Must follow Glass America and OE policies in respect to setting up calibration equipment properly.* Utilizes the proper calibration equipment and techniques to ensure an OE standard, efficient, timely and quality calibration service to Glass America customers.* Ensures proper documentation is completed and attached to the appropriate work order and/or person attaching to the work order.* Maintains a safe and acceptable driving record in accordance with company policy.* Immediately reports any issues with the calibration to the location Manager and/or the Training Department.* Provide excellent customer service to WOW every customer's expectations.* Ensure all calibration equipment is up to date and operating properly.* Immediately report any accident/incident to the location Manager.* Comply with all company policies and procedures as outlined in the employee handbook and OE standards for vehicle manufacturers.* Maintain a good working relationship with supervisors and co-workers* Able to read and understand pre and post scans to avoid costly repairs.* Willing to complete other tasks given from area management.* In some areas, calibration technician’s will be required to conduct windshield repairs in accordance with Glass America’s policies and standards.**EDUCATION / QUALIFICATION / EXPERIENCE*** Education- High School Diploma or equivalent* Skills- Mechanically inclined, customer service oriented**REQUIREMENTS*** Must possess a valid Driver’s License.* Must be at least 18 years of age.* Must be able to stand and/or squat for extended periods.* Must be able to use hands efficiently in handling Calibration equipment.* Must be able to lift up to but not limited to 50 pounds.* Mechanical aptitude and the ability to operate hand tools.Glass America is an Equal Opportunity employer.**PHYSICAL REQUIREMENTS/ENVIRONMENTAL CONDITIONS** *Corresponding letter next to each category. “C” Constantly (6-8 hrs/day), “F” Frequently (3-6 hrs/day), “O” Occasionally (up to 3 hrs/day) or NA if not applicable. Indicate appropriate weight where applicable.*O Climbing NA Stooping O Kneeling O Crouching O Crawling O Reaching F Standing F Sitting F Walking F Grasping F Repetitive Motion F Keyboarding O Pulling O Lifting O Pushing O Up to 25 lbs. NA 26-50 lbs. NA Over 50 lbs.*The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. Glass America reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.***What Glass America offers you:**Full Time (30 or more hours per week) employees enjoy* 80 hours of paid time off annually.* 80 hours paid parental leave.* 6 paid holidays annually.* Medical, Prescription Drug, Dental & Vision Insurance.* 401(k) Retirement Plan with Company Match.* Employer Paid Short-Term Disability & Life Insurance.* Additional Voluntary Life Insurance.* Free prescription or non prescription safety glasses each year.* Voluntary Daily Pay option available**AI Disclosure Statement:** *At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.*Compensation Details:.At The Boyd Group, we put our team members first. You’ll receive a great salary and benefits, and experience the support and opportunity you deserve. You’re empowered to make decisions. You control your future.