Auto Field Appraiser - Greensboro, NC - National General

Allstate Foundation; Greensboro (NC); Hybrid; USD 29,000 - 69,000; Full time

Benefits offered by this job

Laptop provided

Monitors provided

Connectivity reimbursement

Job summary

National General is seeking a Field Auto Appraiser to inspect vehicle damage, prepare repair estimates, and deliver fair, accurate, and timely claim resolutions throughout the Greensboro, NC territory.

Ideal candidates have strong auto damage estimating experience, proficiency with CCC ONE or similar software, and the ability to manage an assigned territory while delivering an exceptional customer experience.

Qualifications

• Strong auto damage estimating experience.
• Experience with CCC ONE or similar estimating software.
• Ability to negotiate repairs with collision repair facilities.

Responsibilities

• Create or audit estimates of damages on 1st and 3rd party material damage losses.
• Evaluate settlements and document activities across complex files.
• Negotiate settlements and compare multiple options for best outcome.
• Maintain regulatory compliance and fair claims practices.
• Build and maintain relationships with customers and repair facilities.

Skills

Auto Insurance Claims

CCC ONE

Critical Thinking

Negotiation

Quality Management

Time Management

Tools

CCC ONE

Job description

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.

Job Description

Responsible for creating or auditing a comprehensive estimate of damages for 1st and 3rd party material damage claims in either the auto or specialty lines leading to the proper disposition. Responsible for training, mentoring, controlling quality and providing technical assistance on material damage claims.

Responsible for investigating, evaluating, and resolving auto physical damage claims through vehicle inspections, damage estimation, settlement negotiation, and customer communication to support accurate and timely claim resolution.

Looking for a role where your expertise makes a difference every day?

National General is seeking a Field Auto Appraiser to support customers throughout the claims process by inspecting vehicle damage, preparing repair estimates, and delivering fair, accurate, and timely claim resolutions. This is an opportunity to work independently, leverage your estimating expertise, and build strong relationships with customers, repair facilities, and business partners throughout the Greensboro, NC territory. The ideal candidate will possess strong auto damage estimating experience, proficiency with CCC ONE or similar estimating software, experience negotiating repairs and supplements with collision repair facilities, and the ability to effectively manage an assigned territory while delivering an exceptional customer experience.

Skills

Auto Insurance Claims, CCC ONE, Critical Thinking, Negotiation, Quality Management, Time Management

Compensation

Looking for a role where your expertise makes a difference every day? National General is seeking a Field Auto Appraiser to support customers throughout the claims process by inspecting vehicle damage, preparing repair estimates, and delivering fair, accurate, and timely claim resolutions. This is an opportunity to work independently, leverage your estimating expertise, and build strong relationships with customers, repair facilities, and business partners throughout the Greensboro, NC territory. The ideal candidate will possess strong auto damage estimating experience, proficiency with CCC ONE or similar estimating software, experience negotiating repairs and supplements with collision repair facilities, and the ability to effectively manage an assigned territory while delivering an exceptional customer experience.

Base compensation offered for this role is:

• Field Adjuster Analyst III: $21.20 -- $34.69/hour
• Field Adjuster Cons I: $26.49 - $40.99/hour
• Field Adjuster Cons II: $28.03 - $43.70/hour
• Field Adjuster Sr. Cons I: $35.82 - $50.24/hour

Compensation is based on experience and qualifications. Total compensation for this role may include additional components, such as incentive pay (for example, commission or bonus), if applicable.

Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

Key Responsibilities

• Possesses strong estimating fundamentals in order to create or audit estimates of damages on 1st and 3rd party material damage losses of all severities
• Possesses a deep understanding of the content of all policy types written by the company
• Negotiates settlements, makes settlement payments and documents all activities in the most complex of files across multiple lines
• Evaluates settlement alternatives by reviewing regulatory compliance and fair claims practices; makes decisions on best option
• Builds mastered relationships with both internal and external customers across multiple lines

Supervisory Responsibilities

• This job does not have supervisory duties.

Why This Role Is Exciting

This is more than a traditional estimating position. You'll own every aspect of the damage assessment process, from inspection through settlement, while building strong relationships with repair facilities and customers throughout your territory. As you develop in the role, you'll gain increased authority and decision-making responsibility.

It is the Company's policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee's ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A- (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

Companies & Partners

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

Benefits

National General Holdings Corp. is an Equal Opportunity (EO) employer - Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at [phone].

Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.