Auto Collision CSR – Training & Health Benefits

CSN Collision; Honolulu (HI); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits package

Paid Vacation Days

401K

Job summary

A collision repair company in Honolulu is seeking a Customer Service Representative to assist customers and manage inquiries after accidents. The ideal candidate will have strong communication skills, the ability to work in a fast-paced environment, and a willingness to learn. This position offers competitive pay, benefits, and a supportive team atmosphere.

Qualifications

• Strong communication and interpersonal skills.
• Excellent organizational abilities and attention to detail.
• Ability to handle multiple tasks and work effectively in a fast-paced environment.

Responsibilities

• Greet and assist customers in a friendly and professional manner.
• Answer phone calls, respond to emails, and handle customer inquiries.
• Schedule appointments and coordinate with technicians.
• Provide updates to customers about their vehicle repairs.
• Resolve customer issues and maintain a positive experience.

Skills

Strong communication skills

Excellent organizational abilities

Ability to handle multiple tasks

Interpersonal skills

Tools

CCC1 Estimating

Job description

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