Auto Claims Desk Adjuster Hybrid - Plano

Liberty Mutual Group; Philadelphia (Philadelphia County); Sur place; USD 57 000 - 96 000; Plein temps

Résumé du poste

Liberty Mutual Group is seeking a Field Property Claims Adjuster to travel within Midlothian, VA and surrounding areas. You will assess damage on-site, determine coverage, and guide policyholders through repairs and accommodations.

A sign-on bonus is offered for experienced, licensed hires. The role requires navigating complex claims, coordinating with vendors, and meeting trained expectations during a 5-month training program with some in-person sessions in Lewisville, TX.

Qualifications

• Bachelor's degree or equivalent experience.
• At least 1 year of directly related experience.
• Ability to obtain proper licensing as required.
• Strong time management and organizational skills.

Responsabilités

• Investigate and evaluate onsite to resolve complex coverage and damage issues, including estimating repairs.
• Manage moderate to complex claims from notice to final closure.
• Work in a vehicle in the field daily and in the desk as needed.
• Explain coverage, assist policyholders with damages and living arrangements.
• Coordinate vendor services such as contractors and emergency repairs.
• May be called upon for catastrophe duty.

Connaissances

Claims handling procedures

Customer service

Negotiation

Time management

Communication

Self-management

Building construction

Formation

Bachelor's degree or equivalent experience

Description du poste

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Field Property Claims Adjuster

Midlothian, Virginia, United States

ID: 2026-263112

Job Description

Job Category

Claims

Typical Starting Salary

$64,000-$87,300

Minimum Salary

$57,000.00

Maximum Salary

$96,000.00

Schedule

Full-Time

Flexible Time Off Annual Accrual - days

15

Travel

10%

Description

Join us as a Field Property Claims Adjuster where you’ll be responsible for helping our customers navigate the claims process and get back on their feet following damage to the homeowner’s property. This is a role where people who love every day to be new, different and exciting, can thrive – you’ll be traveling on the road to meet customers in person, providing hands‑on assessment of damage and empathetic support .

The Field Property Claims Adjuster will be traveling locally to insured homes within Midlothian, VA (23112) and surrounding areas. To be successful within the role, candidates should live within or near this area.

Sign-On Bonus Available! We’re offering a sign-on bonus for experienced and actively licensed new hires.

What you’ll do

• Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages. This may include accessing roofs by ladder, inspecting attics, crawl spaces and basements in search of damage.
• Handle moderate to complex claims independently while managing your workload, from first notice of loss to final closure.
• Be expected to work in a vehicle in the field daily while occasionally handling assignments from the desk.
• Explain coverage of loss, assist policyholders with itemization of damages, emergency repairs and additional living arrangements.
• Work with and coordinate a few vendor services such as contractors, emergency repair, cleaning services and various replacement services.
• May be called upon for catastrophe duty.

Position details

• Territory-based work:Most workdays will be spent in the field within your assigned local territory, giving you the opportunity to work directly with customers and gain hands‑on experience.
• Training & support:To set you up for success, you’ll participate in a comprehensive 5‑month training program, which includes:
  • Primarily virtual and on-the-job learning.
  • Two short in-person training sessions (Weeks 4 and 7) at our Lewisville, TX office.
  • Limited overnight travel for training and team meetings (typically less than 10%).
• Mileage Reimbursement:This role offers mileage reimbursement. You may qualify for a company‑provided vehicle once mileage requirements are met. Additional details will be provided if you advance in the selection process.

Qualifications

• Working knowledge of claims handling procedures and operations.
• Proven ability to provide exceptional customer service.
• Effective negotiation skills.
• Ability to effectively and independently manage workload while exhibiting good judgment.
• Strong written/oral communication and interpersonal skills.
• Computer skills with the ability to work with multi-faceted systems.
• The capabilities, skills and knowledge required through a bachelor’s degree or equivalent experience and at least 1 year of directly related experience.
• Ability to obtain proper licensing as required.
• The ability to handle multiple competing priorities and organize your day.
• Strong time management and organizational skills.
• Demonstrated understanding of building construction principles.

About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices

• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco

Match Unknown

Job Insights

Based on previously hired candidates

Popular Skills of Previous Hires

Claim

Customer Service

Job titles of previous hires

Claims Specialist

Senior Claims Representative

Claims Representative

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Perks and Benefits

Competitive Compensation

Our compensation programs are designed to deliver above-market pay if you perform well, and significantly above that for exceptional performance over time. Virtually every employee is eligible for some type of variable incentive pay in addition to his or her base pay.

Flexible Work Arrangements

We understand the role work-life balance plays in your ability to stay energized and engaged. So we place an emphasis on regular hours, flex scheduling, and generous time off through paid holidays, vacation days, and more.

Top-Notch Retirement Plan

We help you prepare for the future through our 401(k) plan. Our plan provides a 100% match for up to 5% per pay period and an additional 3% annual match for all employees employed on 12/31 each year.

From regular coaching and planning to paid training, licensing, and tuition reimbursement for approved courses, we’re dedicated to your continued growth, because we know it leads to continued success

You’ll have access to comprehensive health, dental, and vision coverage, as well as a host of other insurance and wellness benefits—including progressive parental benefits and support.

Commitment to an inclusive environment

Liberty Mutual fosters an inclusive workplace where employees and customers of all backgrounds feel valued, supported, and empowered to contribute their best.

Your ability to prioritize the needs of our customers will always be embraced and appreciated.

Continuous improvement and innovation

Our teams are constantly experimenting with new ways to protect our customers.