Auto Body Shop Lead (2nd Shift)

Carvana; Elyria (OH); On-site; USD 30,000 - 39,000; Full time

Job summary

Carvana is seeking a Line Lead, Cosmetic (Body Shop) to supervise hourly associates in the Inspection Center, driving production and quality targets. You will coordinate car flow, review defects, and guide teams with a focus on efficiency and safety.

You will coach staff, ensure compliance with processes, and collaborate with leadership to repair or reject inventory based on cost and quality. This role requires hands-on leadership in a fast-paced environment.

Qualifications

• High School Diploma or GED or equivalent.
• Experience using computers.
• Must be at least 18 years old.
• Valid driver's license with clean driving record (no DUIs and no more than two moving violations in the last 3 years).
• Must be able to lift up to 60 pounds independently; lifting from knee to shoulder heights.
• Requires standing for extended periods; may be in cold, hot, noisy or wet environments.
• Must use safety equipment (face shield, goggles, gloves, etc.).
• Ability to maintain high volume and high-quality output in a fast-paced environment.
• Ability to delegate tasks to team members.
• Ability to communicate clearly, both written and oral.

Responsibilities

• Manage movement of cars into/out of the Inspection Center safely to meet production and quality goals.
• Meet or exceed inventory production goals daily, weekly, monthly.
• Oversee day-to-day activities of the team and identify improvement opportunities.
• Provide coaching, development and performance feedback to team members.
• Foster a work environment with positive communication and adherence to Carvana values.
• Communicate expectations, performance measures, and goals to the team clearly.
• Resolve conflicts among team members.
• Monitor adherence to policies, procedures and standards.
• Review defects and approve repairs or rejections based on cost/quality.
• Lead production associates and collaborate with the GM to decide repairs vs. rejection.
• Train associates on Quality Control standards to minimize rechecks and delays.
• Identify and complete repairs correctly the first time to reduce rework.
• Work safely to minimize injury risks and hazardous conditions.
• Manage multiple associates and support their development.

Skills

Team leadership

Coaching and development

Communication skills

Lean principles

Inventory management

Problem solving

Safety awareness

Overtime readiness

Education

High School Diploma or GED

Job description

2nd Shift Hours: Monday-Thursday 4pm - 3am

Position Overview:

The Line Lead, Cosmetic (Body Shop) role is a front-line supervisor role, responsible for directly managing and developing a team of hourly associates in an Inspection Center to regularly achieve production targets. This role is not visa eligible.

What you'll be doing:

• Manage the movement of cars into and out of the Inspection Center safely for repairs, while meeting or exceeding set production and quality goals.
• Meet or exceed inventory production goals on a daily, weekly and monthly basis.
• Oversee day-to-day activities of assigned team; identify team’s strengths and weaknesses; determine areas of opportunity and the appropriate steps to improve.
• Engage assigned team, provide appropriate coaching, development and performance management; offer feedback and demonstrate desired skills.
• Create a work and team environment that inspires positive communication, team cohesion, and adherence to Carvana's Values.
• Proactively communicate information to team members, providing clear understanding of expectations, performance measures, and goals.
• Prevent and resolve conflict among team members.
• Monitor and ensure adherence to systems, policies, procedures, and performance standards.
• Review and approve identified mechanical and physical defects of incoming inventory.
• Lead a team of production associates and partner with the Inspection Center General Manager to repair or reject inventory based on estimated cost of repairs and/or the overall quality of the vehicle.
• Train a team of production associates using Quality Control standards to identify and complete repairs effectively and efficiently the first time, minimizing re-checks and delays in production.
• Identify and complete repairs effectively and efficiently the first time, to minimize re-work and delays in production.
• Conscientiously work in ways that decrease the possibility of injury to yourself or other team members in the shop due to spills or other preventable hazardous conditions.
• Effectively manage multiple associates, including ensuring appropriate employee development and performance management.

What the Job Requires

To be able to do your job at Carvana, there are some basic requirements we want to share with you.

• High School Diploma or GED equivalent

• Experience using computers

• Must be at least 18 years of age
• Demonstrated functional expertise in one or more areas pertaining to Carvana's reconditioning process
• Demonstrated understanding of our current reconditioning processes and lean principles
• Valid driver's license with a clean driving record (no DUIs and no more than two moving violations in the last 3 years).
• Must be able to lift up to 60 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels
• Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.
• Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment.
• Ability to maintain high volume and high-quality content in a fast-paced environment.
• Ability to effectively delegate tasks to team members.
• Ability to communicate and interact with others effectively in a professional, courteous manner.
• Ability to communicate clearly and concisely, both written and oral.
• Ability to maintain high volume and high-quality content in a fast-paced environment.
• Ability to multitask and prioritize effectively.
• Ability to resolve complex issues with guidance from others.
• Ability to work overtime and on weekends.
• Ability to work variable schedule(s) as necessary.

This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.