Auto Body Parts Coordinator

The Boyd Group; Tucson (AZ); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

PTO

Parental Leave

Holidays

Medical benefits

Job summary

Gerber Collision & Glass in Tucson seeks a Parts Coordinator to deliver exceptional customer experiences by efficiently ordering, receiving, storing, dispatching, and returning auto parts for each repair order. You will verify parts accuracy and quality to align with production schedules and vehicle needs.

The role requires high attention to detail, strong communication, and capable use of MIS systems plus parts sourcing tools.

Qualifications

• High School Diploma or equivalent required.
• Experience with automotive parts and customer service preferred.
• I-Car registration or progress toward Gold Class is a plus.

Responsibilities

• Ensure WOW plan is consistently executed.
• Communicate customer requests to the team.
• Order and receive parts per repair orders; verify quality and quantity.
• Distribute parts to shop per production schedule.
• Enter parts invoices into MIS and track vendor invoices.
• Label and track parts by RO number; communicate price changes.
• Monitor supplemental parts in MIS and reconcile vendor reports.
• Post invoices and credits in a timely manner.
• Ensure negotiated discounts are applied to invoices.

Skills

Communication skills

Detail oriented

Multi-tasking

Part sourcing

MIS systems

Mitchell/Audatex knowledge

Education

High School Diploma or equivalent

I-Car Registered (towards Gold Class)

Tools

Summit

Repair Centre

Mitchell

Audatex

Car-part

Progi

APU

LKQ B2B

Job description

Company: Gerber Collision & Glass

Great Teams Don’t Happen by Accident

Built with Intent. Driven by YOU.

At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward.

Our Commitment:

The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with integrity and appreciate the diverse perspectives that make our "Greater Team" exceptional. Qualified individuals, including those with disabilities and Protected Veterans, are encouraged to apply.

Job Description:

The Parts Coordinator’s primary responsibility and accountability is to provide an exceptional and successful customer experience while proactively managing the process of ordering, receiving, storing, dispatching and returning parts for each repair order. The Parts Coordinator plays a pivotal role in the success of the customer’s experience by verifying the accuracy and quality of parts received in a timely manner as per the production schedule and vehicle needs.

Key Job Responsibilities

• Ensure consistent execution of WOW (Wow Operating Way) plan.

• Communicate all customer requests and needs to appropriate team members.

• Work with vendors to order and receive all parts as indicated on the repair orders confirming the quality, correctness and quantity of parts received, accurately identifying parts necessary to complete repairs in the shop.

• Ensure timely parts distribution to the shop in accordance with the production schedule.

• Enter all parts invoices into the recommended Management Information System (MIS).

• Label and track all parts by the R.O.# and store them with the vehicle and/or scheduled repairs; Communicate all Parts Price Changes (also known as Parts Price Increases - PPI) to all required team members.

• Order and receive supplemental Parts in the MIS, monitor performance of parts, materials and sublet vendors. Ensure daily reconciliation of the parts vendor invoice history report (e.g. 043 Report).

• Ensure invoices and credit memos are posted and filed/scanned in a timely manner.

• Ensure vendor invoices have the correct negotiated discount to maintain proper profit margins.

Education and/or Experience Required

• High School Diploma or equivalent

• 1-3+ years of experience working with automotive parts (auto body parts is a bonus)

• Customer Service Oriented and strong organizational ability to manage pressure and conflicting demands and prioritize tasks takes initiative in problem solving situations

• I-Car Registered (working towards Gold Class certification)

Required Skills/Abilities

• Communicate effectively, both verbally and in writing

• Strong attention to detail and a high degree of accuracy.

• Effectively manage a fast-paced environment, demonstrating multi-tasking ability while working under pressure

• Working knowledge of vehicle repairs practices

• Management Information System: Summit, Repair Centre

• Working Knowledge of: Mitchell, Audatex

• Parts sourcing: Car-part, Progi, APU, LKQ B2B

• Solid problem-solving abilities

• Above average computer proficiency

• Above average organizational skills

• Ability to keep up and succeed in a fast-paced working environment

• Ability to work well with others and achieve common goals

• Other duties as assigned

Other Requirements

• Frequently required to bend, crouch, reach, handle tools

• Lift in excess of 50 lbs. of materials

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.

Benefits That Drive Your Success

Gerber offers the comprehensive benefits you expect from an industry leader, including:

• Annual Paid Time Off (PTO) plans

• 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week

• 6 paid holidays annually

• Medical, Prescription Drug,