Auto Adjuster I, II or Sr.

Allstate Northern Ireland Limited; Northern (KY); Hybrid; USD 50,000 - 125,000; Full time

Benefits offered by this job

Connectivity reimbursement

Work from home option

Job summary

National General is seeking an Auto Adjuster to investigate and confirm facts of loss for basic to advanced auto accidents. The role focuses on determining coverage and liability while coordinating inspections within authority, including diminished value claims.

The ideal candidate will handle coverage, damages, and subrogation considerations with an understanding of our policies and industry practices, working to meet customer needs with professional service.

Qualifications

• Investigate and confirm facts of loss for auto claims.
• Determine coverage, liability and damages within authority.
• Understand and apply company insurance policies and relationships.

Responsibilities

• Coordinate inspections and collaborate with appraisal process.
• Handle fraud or subrogation considerations with assigned reps.
• Assess coverage, damages, subrogation in auto claims with discretion.
• Explain policy details and liaise with customers for resolution.
• Apply knowledge of industry practices to determine liability.
• Maintain independence within scope of authority.

Skills

Analytical Thinking

Negotiation

Claims Investigations

Insurance Coverage

Liability Investigations

Customer Service

Education

Active Insurance License

Job description

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.

Job Description Responsible for investigating and confirming the facts of loss for basic to advanced automobile accidents. Determines coverage, liability, damages and otherwise adjusts and negotiates claims within limit of authority. We are seeking an Auto Adjuster to join our team supporting claims across the Northeastern states. In this role, you will be responsible for handling coverage and liability investigations on auto claims, including diminished value claims. This position focuses on determining coverage and liability rather than writing vehicle appraisals. The adjuster will coordinate inspections and work closely with the appraisal process as needed. We are open to candidates located in the Eastern time zone states.

Key Responsibilities

• For claims involving fraud or subrogation, partners with assigned reps from those areas to achieve best outcome
• Recognizes and identifies body parts of a vehicle and understanding of other potential property damage
• Identifies customer needs and works to meet those needs using appropriate customer service skills
• Determines subrogation or fraud potential and how to handle
• Applies intermediate understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
• Handles investigation regarding all aspects of auto claims (coverage, damages, subrogation) with the exercise of discretion and independence within increased level of authority

Supervisory Responsibilities

This job does not have supervisory duties. As a requirement of employment, individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold any outside appointments at any point during employment. Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team. By proceeding with the application process, applicants acknowledge and accept these licensing requirements and agree to comply.

Skills

#LI-KR1 Skills Analytical Thinking, Appraisal Process, Auto Insurance Claims, Automobile Accidents, Case Management, Claims Administration, Claims Resolution, Claims Review, Customer Service, Insurance Claims Investigations, Insurance Coverage, Insurance Coverage Analysis, Insurance Policies, Liability Investigations, Licensing, Negotiation

Compensation Base compensation offered for this role is: Adjuster Cons I: $50,000 - $86,400 Adjuster Cons II: $56,000 - $93,250 Adjuster Sr Cons I: $68,500 -$117,700 Adjuster Sr Cons II: $70,100- $124,500 Annually and is based on experience and qualifications. Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) if applicable for the role.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A- (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products. Companies & Partners Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

Benefits National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at [phone]. Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs. When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload. At Allstate, we work hard to help people live a good life every day. Allstaters are dedicated to serving clients, customers, and communities, which allows employees to find meaning and value in their work. Allstate offers an environment that fosters innovative thinking where you’ll be able to explore your ideas and feel proud of the work you do. Allstate helps protect nearly 16 million households with auto, home, life, and retirement products. We want every professional connected to Allstate to be committed to giving our customers the best and that means finding the best talent. We want you to be our next great addition.