Authorization Representative

KabaFusion

Chicago (IL)

On-site

USD 36,000 - 41,000

Full time

3 days ago

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Benefits offered by this job

Competitive compensation

Benefits start on day 1

401k with 4% match

PTO and holidays

Life insurance

Short-term disability

Employee Assistance

Learning & Development

Employee discounts

Job summary

KabaFusion is seeking an Authorization Representative for our Chicago, IL location. The role focuses on insurance verification, obtaining approvals, and start-of-care documentation to protect revenue integrity and ensure timely patient care.

You will coordinate with patients, payers, and internal teams, handle eligibility checks, track authorizations, and prepare accurate financial obligations and billing information in a regulated healthcare environment.

Qualifications

High school diploma or equivalent required.
Minimum of two years in home infusion or fast-paced health care setting.
Proficiency with MS Office and familiarity with EHR systems.

Responsibilities

Provide courteous telephone support to patients, families, payors, and staff.
Verify insurance coverage prior to deliveries and notify changes.
Ensure services are eligible and covered under benefits.
Complete start-of-care and Financial Obligation forms accurately and timely.
Document insurance costs, coinsurance, copays, and deductibles.
Track authorization needs and secure ongoing approvals.
Notify stakeholders of approvals, issues, or delays.
Estimate patient financial responsibility using payer data.
Document start-of-care materials and coordinate with Pharmacy and Nursing.

Skills

Insurance verification

Authorization processes

Billing knowledge

Problem solving

Communication

Independence

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Teams

EHR System

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Authorization Representative

Full Time Chicago - IL Chicago - PHC, Chicago, IL, US

2 days ago Requisition ID: 4370

Salary Range: $26.00 To $30.00 Hourly

Come join an exciting and innovative company that puts the “care” back in healthcare!

At KabaFusion, our patients come from all walks of life and so do we. We hire GREAT people, period! Our culture celebrates and supports the differences that make us unique. Here, it doesn’t matter what your role is, your hard work and dedication is not only recognized but celebrated. Join us and find out why this is the place to excel and do your best work.

About Us:

What started as a single pharmacy in 2010 has grown into KabaFusion becoming the largest privately held home infusion company in the country. We have a national network of pharmacies and nursing offices strategically placed to service 40+ states. Couple that with over 30 years of combined experience and it’s no wonder why KabaFusion is the industry leader in home infusion.

JOB SUMMARY:

This position is responsible for ensuring patients continue care without delay by securing accurate insurance verification, required authorizations, and complete start‑of‑care documentation. This position protects revenue integrity, supports clean claims, and ensures compliance while coordinating effectively with patients, payers, and internal teams in alignment with the organization’s mission and operational goals.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Provides courteous and professional telephone support to patients, families, referral sources, payors, and clinical staff.
Verifies insurance coverage prior to deliveries to ensure accuracy, active coverage and notifies internal departments and patients of any policy changes or benefit terminations.
Ensures services to be provided are eligible and covered under the patient’s insurance benefits.
Ensures accurate and timely completion of start‑of‑care, Financial Obligation, and Medicare/Medicaid forms and coordinates prompt distribution to the Pharmacy and Nursing Departments via electronic or postal delivery.
Collects, verifies, and documents insurance cost‑share and authorization details, including coinsurance, copays, deductibles, and requirements.
Tracks authorization needs and expirations and secures authorization for ongoing patient care to prevent missed administration of medication.
Provides timely notification to internal stakeholders, prescribers, and patients regarding authorization approvals, issues, or delays in care.
Accurately estimates patient financial responsibility by applying insurance verification information, payer contracts, and self‑pay policies.
Coordinates and documents patient start‑of‑care materials, creating additional documentation on a timely basis as needed to support compliant service delivery.
Ensures complete and accurate documentation of eligibility, authorization, and communications within the electronic medical record.
Assists with analyzing and resolving insurance claim rejections to support timely and accurate reimbursement.
Protects patient health information by following regulations for HIPAA compliance
Other related duties as assigned by manager or designee.

JOB REQUIREMENTS AND QUALIFICATIONS

Education:

High school diploma or equivalent education.

Experience

Minimum of two (2) years in home infusion or fast-paced health care environment

Experience with …

Proficient experience with Microsoft Office including Word, Excel, and Teams, and/or electronic health care record software system preferred.

Skills and Competencies:

Knowledge of HCPCS/CPT codes, authorization submission processes, and insurance coverage requirements, including Medicare, Medicaid, and commercial plans, with familiarity in medical terminology and billing pricing methodologies.
Strong problem-solving skills with the ability to proactively research, analyze, and resolve issues independently, demonstrating initiative and sound judgment.
Proficiency in learning and working with internal company platforms, including billing, authorization, and patient management systems.
Ability to work independently with minimal supervision while effectively prioritizing, multitasking, and meeting goals and deadlines, as well as collaborating successfully with cross-functional teams.
Demonstrated accuracy in calculating pricing quotes and authorization lengths using approved units and days, coupled with effective communication skills when interacting with patients, clinical teams, and corporate departments.

What we offer: