Authorization Coordinator-Home Care

Stella Maris Inc; Mays Chapel (MD); On-site; USD 26,725 - 40,088; Full time

Benefits offered by this job

PTO & company holidays

Tuition reimbursement

401(k) with company match

Healthcare, vision & dental benefits

Insurance discounts

Job summary

Stella Maris Inc. is seeking an Authorization Coordinator in Maryland to support our Home Health team. This full-time role focuses on securing insurance authorizations, verifying eligibility, and assisting with related billing tasks within a patient-centered setting.

Responsibilities include obtaining authorizations, coordinating with payers, updating the EHR, and assisting with intake for new patients. Prior home health experience and strong communication skills are required.

Qualifications

• High school diploma or equivalent.
• Prior home health or medical billing experience preferred.
• Excellent written and verbal communication skills.

Responsibilities

• Obtain and track authorizations for home care, including pre-authorizations and appeals.
• Coordinate follow-up with payers to ensure timely authorizations and address denials.
• Perform monthly eligibility and benefits checks and inform patients of changes.
• Document authorization details in the EHR and maintain up-to-date records.
• Assist with intake coordination for new patients and support scheduling workflows.

Skills

Communication skills

Teamwork

Problem solving

Attention to detail

Job description

Summary

Stella Maris is proud to provide central Maryland with compassionate, skilled home health care for adults. We specialize in home health care services that enable the patient to adapt and manage his or her medical situation in the comfort of their home.

Stella Maris is looking for an Authorization Coordinator to join their growing Home Health team. This is an exciting opportunity to work alongside dedicated clinicians to meet the needs of clients in the community we serve.

Authorization Coordinator

Home Health

Full-time, Monday - Friday 8a-430p

Check out some of our benefits offered:

• Paid time off (PTO) & company paid holidays
• Tuition reimbursement
• 403(B) retirement plan with generous company match and “Catch Up” provision
• Competitive health, prescription, vision and dental benefits
• Discounts on auto & home insurance and Verizon plans
• Pet Wellness coverage, legal assistance and identity protection
• Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
• Perks at Work - savings on favorite brands, travel, tickets, dining and more!

Responsibilities

JOB SUMMARY:

The Authorization Coordinator is a vital position to the overall function of the home health department. They support the department with administrative support and knowledge of insurance authorizations.

ESSENTIAL FUNCTIONS:

• Responsible for obtaining and tracking authorizations for home care. Includes pre-authorization, extension authorizations and authorization related appeals and denial management.
• Coordinates follow-up with third parties to ensure that authorizations are obtained and errors corrected.
• Completes monthly insurance eligibility and benefits checks. Responsible for notifying patients and staff of changes in coverage and out of pocket expenses.
• Documents benefit, authorization and other relevant billing information in the electronic health record.
• Maintains knowledge of the payer’s authorization requirements and communicates with the authorization representatives in a professional manner with the documentation needed to obtain authorization.
• Obtain telephonic and on-line authorization of services daily. Uploads information from the electronic health record into the insurance company portals to obtain authorization for the provision of care.
• Documents requests for and receipt of authorization with specific details related to the effective and end dates for each discipline in the electronic health record. Follows-up with clinicians on authorizations as needed.
• Manages all aspect of the HBS Carefirst Process including, but not limited to the referral process, contacting patients, coordinating start of care with scheduler, and sending updates through the HBS portal.
• Promptly answers incoming calls and appropriately transfers callers.
• Accesses and utilizes information from multiple electronic health records and portals as needed.
• Follows all HIPAA, compliance, privacy, and confidentiality standards.
• Assisting with intake coordiantion for new patients

Requirements

• High school diploma or equivalent
• Prior experience in home health required
• Demonstrated ability to work well with staff, residents and family members.
• Excellent written and verbal skills.
• Basic computer skills required.

Min

USD $19.40/Hr.

Max

USD $29.10/Hr.

Salary Information

Compensation decisions are made in alignment with internal equity, role scope, and market data to ensure fair and consistent pay practices. Most new hires are typically placed within the lower to mid-portion of the range; offers above that level are reserved for candidates with advanced or highly specialized qualifications.