Authorization and Documentation Coordinator

JC Home Medical; Jacksonville (FL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Flexible Scheduling

Competitive Compensation

Career Advancement

Job summary

JC Home Medical in Jacksonville, FL is seeking an Authorization and Documentation Coordinator to join our team. In this role you will request authorizations and obtain necessary documentation for insurance billing purposes.

The ideal candidate is highly organized with excellent attention to detail. The position offers opportunities to work closely with patients and providers, ensuring accurate information flow for billing and seamless patient experiences.

Qualifications

• Customer service experience in a medical setting.
• Comfortable on the phone.
• Ability to multi-task while maintaining accuracy.
• Experience with Excel, Word, and Outlook.
• Friendly and outgoing with a positive attitude.
• Adaptable to change and a team player.
• Good attendance is required.

Responsibilities

• Verify insurance coverage and obtain authorizations.
• Reach out to patients and referral sources for billing information needed.
• Assist in answering and responding to patient inquiries.
• Collect and post patient payments, daily deposits and correspondence.

Skills

Customer service

Phone communication

Multi-tasking

Attention to detail

Friendly/outgoing personality

Adaptable to change

Team player

Good attendance

Tools

Excel

Word

Outlook

Job description

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Benefits/Perks

• Flexible Scheduling
• Competitive Compensation
• Career Advancement

Job Summary

We are seeking an Authorization and Documentation Coordinator to join our team. In this role, you will request authorizations, and obtain necessary documentation for insurance billing purposes. The ideal candidate is highly organized with excellent attention to detail.

Responsibilities

• Verify insurance coverage, update insurance information, obtain authorizations, orders/prescriptions
• Reach out to patients and referral sources for information needed for insurance billing purposes.
• Assist in answering and responding to patient inquiries.
• Collect and post patient payments.Work daily deposits and correspondence.

Qualifications

• Customer service experience in a medical setting.
• High level of comfort on the phone
• Ability to multi-task and maintain a high level of accuracy
• Experience with computers, Excel, Word and Outlook
• Friendly/outgoing personality and a passion for helping people and a positive attitude
• Adaptable to change
• Team player
• Good attendance is a must!