AustinClinical Research Assistant I

Austin Retina Associates; Austin (TX); On-site; USD 28,000 - 34,000; Full time

Job summary

A healthcare organization in Austin is seeking a Clinical Research Assistant I who is passionate about patient care and advancing retinal research. In this role, the assistant will assist in research patient visits, perform data entry, and educate patients on their conditions and treatment options. Ideal candidates will have strong communication skills and the ability to work in a fast-paced environment. A High School Diploma is required; a college degree is preferred. The position is hourly and eligible for overtime.

Qualifications

• Ability to train and perform venipunctures and process samples.
• Knowledge of ophthalmology and retina terminology.
• Knowledge of ophthalmology and retina terminology.
• Spanish bilingual abilities are a plus.

Responsibilities

• Assist research coordinators during patient care and diagnostic testing.
• Perform data entry for Electronic Data Capture systems.
• Administer mandatory questionnaires to study patients.
• Process and ship laboratory samples for analysis.
• Inform subjects and obtain written re-consents; administer questionnaires.
• Coordinate scheduling and educate patients on retinal condition and treatments.
• Other duties assigned per protocol.

Skills

Customer problem resolution

Effective communication

Organizational skills

Bilingual in Spanish

Critical thinking

Education

High School Diploma or equivalent

College degree preferred

Tools

Google Suite

Microsoft Office

RealTime CTMS

RealTime CTMS

Job description

Clinical Research Assistant I

Position Summary

Our goal is to advance retinal research, offer new treatment opportunities to our community, and provide the highest quality patient care. Austin Retina Associates is seeking curious and patient-focused individuals for a Clinical Research Assistant role. Our ideal candidate is passionate about patient care and is primarily responsible for assisting in research patient visits according to ICH-GCP guidelines and according to the IRB-approved study protocol and/or manual of procedures.

Duties/Responsibilities

• Performs required trainings and obtains applicable certifications necessary to participate in specific study protocols including GCP, IATA, and other protocol-specific training
• Assist research coordinators to provide care for study patients, during visits, perform diagnostic testing, schedule appointments and educate patients regarding retinal condition, available treatment options and details of study protocol
• Perform data entry for multiple Electronic Data Capture (EDC) systems
• Train and certify in refraction and vision testing
• Inform subjects and obtain written re-consents in regard to ICFs
• Process and ship laboratory biological samples for analysis
• Perform intraocular pressure checks post injections
• Administer mandatory questionnaires to study patients
• Other duties assigned on an as needed basis delegated by Study protocol/Supervisor

Required Attributes

• Master multiple computer systems including Google, Microsoft Office, Teams, data management
• Deliver safe and appropriate care to patients in addition to the requirements outlined in study protocol
• Ability to train and perform venipunctures and process samples
• Knowledge of and/or ability to learn ophthalmology and retina terminology
• High School Diploma or the equivalent, relevant experience, College degree preferred

Preferred Attributes

• Strong interpersonal skills including effective listening, clear communication, effective customer problem resolution, warm encouraging demeanor
• Ability to develop and maintain effective relationships at work even in a high‑paced, sometimes high‑stress environment
• Demonstrate our core values: Serving with Compassion, Striving for Excellence, and Practicing Humility
• Excellent organizational and time management skills ensuring all tasks are completed in a timely manner satisfactory to the organization with ability to independently manage workflow
• Demonstrates high‑level initiative and critical thinking skills
• Ophthalmic experience
• Bilingual in Spanish
• Experience with RealTime CTMS

Position Details

• Schedule approximately 8-5pm during weekdays
• Hourly pay, FLSA non‑exempt, eligible for overtime

Physical Demands and Requirements

Prolonged standing and walking, some sitting, talking and hearing both in person and by telephone; use hands to finger, handle and feel objects or controls; reach with hands and arms. Regularly required to stoop, kneel, bend, crouch and lift up to 40 pounds on occasion. Specific vision abilities required by this job includes viewing multiple computer screens, close vision, distance vision, depth perception, color vision and the ability to adjust focus. Viewing images and operating computer devices constantly.