Austin 33 (Nutty Brown/Hwy 290) Bakery - Cake Decorator - Full time

H-E-B; Austin (TX); Presencial; USD 17 000 - 25 000; Tempo integral

Resumo da oferta

H-E-B in Austin, TX is seeking a Cake Decorator to apply decorating techniques, prepare, package, and merchandise fresh bakery items daily, while upholding food safety standards.

You will take orders, answer questions, and assist customers with selections, using suggestive selling to support department sales. This role requires accuracy, teamwork, and adherence to company procedures.

Qualificações

• Knowledge of customer service best practices and product knowledge.
• Ability to read and interpret production lists and VTAs (Visual Training Aids).
• Strong communication and interpersonal skills; able to upsell when appropriate.
• Capacity to work in a fast-paced retail bakery environment.
• Must be able to lift up to 40 lbs and stand for extended periods.

Responsabilidades

• Provide superior customer service for bakery customers.
• Take cake orders by phone or in person with accuracy.
• Decorate cakes using standard techniques per VTAs.
• Prepare, package, and merchandise bakery items daily.
• Maintain sanitation and food safety standards in the bakery area.

Conhecimentos

Customer service skills

Communication skills

Reading and writing

Planning and organizing

Cake decoration basics

Formação académica

HS Diploma or GED

Ferramentas

Label machine

Scales

Computer / POS systems

Descrição da oferta de emprego

Responsibilities Job Summary: As a Cake Decorator, you'll apply proper decorating techniques and maintain quality of products by following guidelines. You'll prepare, package, and merchandise fresh product on a daily basis, while maintaining all department and food safety / sanitation standards. Key Responsibilities & Essential Functions: Customer Service: Provides superior customer service Takes cake orders from customers by telephone or in person, with a high level of accuracy Answers customer questions regarding products; assists them with selections Uses suggestive selling techniques to meet customer needs and build department sales Production: Applies proper decorating techniques for each item, according to visual training aids (VTAs) to produce quality cakes and pastries Writes on cakes with icing on request Reads / executes daily production list through cake flow Ensures quality control of all products before sending to sales floor per VTAs Ensures cake product reaches the showcase and tables at prescribed times Food Service: Prepares, packages, and merchandises fresh product effectively Slices, packages, labels, and rotates products Records production and shrink to aid in production planning Food Safety: Maintains sanitation in work area Complies with H-E-B food safety and sanitation standards Complies with department / Store operating procedures Operates / maintains all equipment properly The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations. Qualifications & Key Requirements: Age Requirement: 18+ Work Experience: 1+ years of experience

• Required Knowledge/Skills/Abilities: Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine)
• Required Strong customer service skills
• Required Communication and interpersonal skills
• Required Reading and writing skills
• Required Planning and organizing skills
• Required Education: HS Diploma or GED or equivalent
• Required Licenses/Certifications: Completion of Company Orientation
• Required Safety training
• Required eCommerce Online Ordering training upon hire Upon Hire
• Required Physical Demands & Working Conditions: Function in a fast-paced, retail environment, in detailed and precise tasks Work with Customers, staying attentive to their needs Constantly stand, reach at waist, grasp Occasionally walk, reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, arm push / pull, pinch, utilize fine motor skills Occasionally be exposed to wet, cold, hot conditions, and loud noise Demonstrate the ability to lift up to 40 lbs Demonstrate the ability to manage in excess of 25 lbs While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5
• 5.5 hours per 8-hour day; Occasionally: 0
• 2.5 hours per 8-hour day It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Last revised: 10/1/2018