Austin 17 (Hwy 183/Braker) Bakery - Cake Decorator - Full time

H-E-B; Austin (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

H-E-B in Austin, TX is seeking a Cake Decorator to apply decorating techniques and maintain product quality by following company guidelines. You will prepare, package, and merchandise fresh bakery items daily, while upholding all department and food safety standards.

Key duties include taking cake orders in person or by phone, assisting customers with selections, writing on cakes with icing, reading production lists, ensuring timely display, and maintaining sanitation and equipment care.

Qualifications

• HS diploma or GED is required.
• Strong customer service and communication skills.
• Ability to read and write clearly and follow procedures.
• Ability to plan and organize tasks in a fast-paced bakery.
• Knowledge of basic computer systems/equipment used in-store operations.

Responsibilities

• Take cake orders by phone or in person with accuracy.
• Provide superior customer service and assist customers with product selections.
• Apply proper decorating techniques per training aids to produce quality cakes.
• Prepare, package, and merchandise bakery items daily.
• Maintain sanitation and adhere to food safety standards.

Skills

Customer service

Communication skills

Reading & writing

Planning & organizing

Computer systems knowledge

Education

High School Diploma or GED

Tools

Scales

Label machine

Job description

Responsibilities Job Summary: As a Cake Decorator, you'll apply proper decorating techniques and maintain quality of products by following guidelines. You'll prepare, package, and merchandise fresh product on a daily basis, while maintaining all department and food safety / sanitation standards. Key Responsibilities & Essential Functions: Customer Service: Provides superior customer service Takes cake orders from customers by telephone or in person, with a high level of accuracy Answers customer questions regarding products; assists them with selections Uses suggestive selling techniques to meet customer needs and build department sales Production: Applies proper decorating techniques for each item, according to visual training aids (VTAs) to produce quality cakes and pastries Writes on cakes with icing on request Reads / executes daily production list through cake flow Ensures quality control of all products before sending to sales floor per VTAs Ensures cake product reaches the showcase and tables at prescribed times Food Service: Prepares, packages, and merchandises fresh product effectively Slices, packages, labels, and rotates products Records production and shrink to aid in production planning Food Safety: Maintains sanitation in work area Complies with H-E-B food safety and sanitation standards Complies with department / Store operating procedures Operates / maintains all equipment properly The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations. Qualifications & Key Requirements: Age Requirement: 18+ Work Experience: 1+ years of experience

• Required Knowledge/Skills/Abilities: Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine)
• Required Strong customer service skills
• Required Communication and interpersonal skills
• Required Reading and writing skills
• Required Planning and organizing skills
• Required Education: HS Diploma or GED or equivalent
• Required Licenses/Certifications: Completion of Company Orientation
• Required Safety training
• Required eCommerce Online Ordering training upon hire Upon Hire
• Required Physical Demands & Working Conditions: Function in a fast-paced, retail environment, in detailed and precise tasks Work with Customers, staying attentive to their needs Constantly stand, reach at waist, grasp Occasionally walk, reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, arm push / pull, pinch, utilize fine motor skills Occasionally be exposed to wet, cold, hot conditions, and loud noise Demonstrate the ability to lift up to 40 lbs Demonstrate the ability to manage in excess of 25 lbs While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5
• 5.5 hours per 8-hour day; Occasionally: 0
• 2.5 hours per 8-hour day It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Last revised: 10/1/2018