Austin 16 (Lakeline Plus!) Grocery - Overnight Stocker - Part time

H.E.B.; Austin (TX); On-site; USD 34,000 - 42,000; Full time

Job summary

H-E-B in Austin, TX is seeking a Night Stocker to join the Grocery or Drug Store team. You’ll stock shelves, rotate products, and assist customers during overnight hours while learning multiple departments.

This role emphasizes teamwork, safety, and the ability to lift heavy items; forklift training provided on hire. Prior stocking or customer service experience is preferred.

Qualifications

• Understanding of SOPs / guidance related to emergency procedures, proper stocking, etc.
• Communication skills; reading / writing skills
• Organization and time-management skills
• Customer service skills; service mentality
• Ability to perform repetitive, physical tasks that sometimes include heavy lifting
• Ability to think on your feet and work with agility
• Ability to work as part of a team to meet nightly goals
• Ability to manage multiple priorities and shift focus between tasks; close attention to detail
• Ability to apply personal discipline to SOPs and leader direction
• Ability to work overnight shifts, including weekends and holidays

Responsibilities

• Stock shelves, refills displays.
• Load, unload, and move heavy products; may unload trucks.
• Condition shelves and products.
• Learn and apply product knowledge to meet standards.
• Assist customers in locating products.
• Work with team and cross-functional store partners to meet nightly goals.
• Follow SOPs and leadership direction; ensure safety and sanitation.

Skills

Understanding SOPs

Communication skills

Organization & time management

Customer service

Heavy lifting capability

Agility

Team collaboration

Attention to detail

SOP adherence

Overnight shift availability

Tools

Forklift / power jack training

Job description

Responsibilities

Job Summary: As a Night Stocker, you'll become part of a highly-functioning team in the Grocery or Drug Store department, watching out for each other, working to meet common goals, and sharing that nighttime work lifestyle. Because you'll be stocking for a large footprint in the Store, you'll learn about multiple products and departments across the total Store. These learning opportunities will serve as a building block to many other jobs, and potentially, a career for you at H-E-B.

Key Responsibilities & Essential Functions

Stocking

• Stocks shelves, refills displays
• Loads, unloads, and moves heavy, bulky products; may unload trucks
• Conditions shelves and products
• Learns / applies product knowledge, with an eye for detail (e.g., rotation dates, shelf / label info, etc.) to help department meet A+ Standards
• Keeps department clean and well-organized (includes back room and shelves, etc.)
• Applies personal discipline to ensure compliance with / execution of established Standard Operating Procedures (SOPs) and leader direction
• Ensures federal, state, and company regulations and standards for product food safety and sanitation are met
• Works efficiently and with a team attitude; complies with / maintains productivity standards
• Takes constructive feedback well; applies learning to future tasks
• May coach / train other Stockers

Customer Service

• Operates with team mindset, not in a silo; often works cross functionally within the Store; builds relationships across departments (e.g., Curbside)
• Learns / models customer service and hospitality, with Customers and Store Partners
• Assists customers in locating product and answering product questions

The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

Qualifications & Key Requirements

Age Requirement

• 18+

Work Experience

• Experience stocking and in customer service (preferred)
• Experience working in a physically demanding job a plus

Knowledge/Skills/Abilities

• Understanding of SOPs / guidance related to emergency procedures, proper stocking, etc.
• Communication skills; reading / writing skills
• Organization and time-management skills
• Customer service skills; service mentality
• Ability to perform repetitive, physical tasks that sometimes include heavy lifting
• Ability to think on your feet and work with agility
• Ability to work as part of a team to meet nightly goals
• Ability to manage multiple priorities and shift focus between tasks; close attention to detail
• Ability to apply personal discipline to SOPs and leader direction
• Ability to work overnight shifts, including weekends and holidays

Licenses/Certifications

• Forklift / power jack training (provided upon hire)

Physical Demands & Working Conditions

• Work in a fast-paced, demanding Store environment, while paying close attention to detail
  Perform the following, based on your department:
  Grocery:
  * Constantly reach at waist, grasp
  * Frequently stand, walk, bend
  * Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, perform fine motor movements
  * Occasionally be exposed to cold, loud noise, ambient temperatures, and wet conditions
  * Demonstrate the ability to lift 50 lbs, and manage in excess of 100 lbs
• Drugstore:
  * Constantly reach at waist, grasp
  * Frequently stand, walk
  * Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, perform fine motor movements
  * Occasionally be exposed to loud noise, ambient temperatures, and wet conditions
  * Demonstrate the ability to lift 66 lbs, and manage in excess of 50 lbs
• Dairy:
  * Constantly reach at waist, grasp
  * Constantly exposed to cold temperatures
  * Frequently stand, walk, bend
  * Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, perform fine motor movements
  * Occasionally be exposed to loud noise, ambient temperatures, and wet conditions
  * Demonstrate the ability to lift 86 lbs, and manage in excess of 100 lbs
• Frozen:
  * Constantly reach at waist, grasp
  * Constantly exposed to cold temperatures
  * Frequently stand, walk
  * Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, perform fine motor movements
  * Occasionally be exposed to loud noise, ambient temperatures, and wet conditions
  * Demonstrate the ability to lift 60 lbs, and manage in excess of 100 lbs
• General Merchandise:
  * Constantly reach at waist, grasp
  * Frequently stand, walk, bend
  * Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, stoop, squat, crouch, kneel, climb stairs, climb ladder, pivot, twist, push / pull with arms, pinch, perform fine motor movements
  * Occasionally be exposed to loud noise, ambient temperatures, and wet conditions
  * Demonstrate the ability to lift 60 lbs, and manage in excess of 60 lbs
• While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day
• It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.

The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Last revised: 2/1/2019