Austin 10 (Oak Hill) Connect Demo - Selling Demo Rep - Part Time

H-E-B; Austin (TX); Vor Ort; USD 19.000 - 25.000; Teilzeit

Zusammenfassung

H-E-B in Austin is seeking a Selling Demo Representative to educate Customers about product features during in-store events and hospitality moments. You will engage shoppers, present samples, and share savings information to drive sales while upholding food safety and store standards.

The role emphasizes strong communication, teamwork, and the ability to manage multiple events and schedules. Ideal candidates have sales or customer service experience and a passion for hospitality.

Qualifikationen

• Experience in sales or customer service.
• Experience in product demonstration (preferred).
• Ability to communicate product ingredients and recipe components.

Aufgaben

• Sell products at events and educate customers on features.
• Engage customers, share samples, and highlight savings.
• Prepare, stage, and close events with materials and safety needs.
• Maintain signage and promotional displays.
• Review daily sales reports and understand success metrics.

Kenntnisse

Customer service

Sales

Product demonstrations

Communication skills

Flexible hours

Ausbildung

High school diploma

Jobbeschreibung

Responsibilities

Job Summary: As a Selling Demo Representative, you'll sell products through various selling and hospitality events to educate and inform Customers of product features to drive customer engagement and sales.

Key Responsibilities & Essential Functions

Customer Service / Sales:

• Follows the customer service and hospitality model to connect with Customers, building a sense of community and driving loyalty
• Creates an atmosphere of celebration by participating in total store events
• Engages Customers with enthusiasm, sharing product knowledge, samples, and savings / value information; finds opportunities to surprise and delight Customers
• Provides excellent customer service; answers product-related questions; helps Customers locate merchandise
• Reviews educational materials (story, video, etc.) and experiences products prior to each scheduled event
• Ensures all selling material, including signage, recipe cards, coupons, etc., are printed and displayed to support customer engagement
• Prepares, stages, executes, and closes events, including product, equipment, supplies, safety / sanitation needs, marketing materials, sample payment, closing event in scheduling system, etc.
• Prepares products for use in demonstrations / samplings
• Reviews daily sales reports; understands success metrics

Food Safety / Sanitation

• Ensures compliance with federal, state, and H-E-B food safety regulations / standards and department SOPs daily
• Attends required food safety and related trainings
• Maintains a professional, clean, healthy, and safe work environment
• Cleans up workstation area; assists other sales Partners as needed

The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

Age Requirement

• 18+

Qualifications & Key Requirements

• Experience in sales or customer service
• Experience in product demonstration (preferred)

Knowledge/Skills/Abilities

• Knowledge of sales or product demonstration (preferred)
• Strong communication and interpersonal skills
• Strong customer service skills
• Ability to communicate all product ingredients and recipe components to inform Customers with allergy or dietary concerns
• Ability to read and interpret documents
• Ability to manage multiple priorities and shift focus between projects
• Ability and willingness to work flexible hours
• A passion for customer service and hospitality

Education

Licenses/Certifications:

Physical Demands & Working Conditions

• Constantly stand, reach at waist, and grasp
• Occasionally walk, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, and perform fine motor movements
• Occasionally be exposed to cold & hot temperatures, loud noise, wet conditions
• Demonstrate the ability to lift 35 lbs, and manage more than 25 lbs
• While there may be exceptions, the measurements noted are generally defined as-Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day
• It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.

The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Last revised: 8/1/2022