Auditor Quality Assurance

JetBlue Airways; New York (NY); On-site; USD 62,000 - 101,000; Full time

Job summary

JetBlue Airways is seeking a Quality Assurance Auditor to perform audits required by FAR 121.373 for internal programs and external partners. The role includes planning, conducting, and documenting audits across multiple operational areas, with emphasis on regulatory compliance and continuous improvement.

Successful candidates will have FAA certifications, substantial Part 121 experience, and readiness to travel up to 50% of the time.

Qualifications

• Bachelor's degree in a relevant field or 4 years of related work experience with a HS diploma.
• FAA Airframe and Powerplant Certificate.
• 3 years of commercial aircraft maintenance, quality control, quality assurance, or applicable military experience.
• 4 years in a 14 CFR Part 121 Air Carrier Quality or Maintenance environment.
• Thorough working knowledge of Federal Aviation Regulations.
• Passport with ability to travel domestically and internationally.
• Valid Driver License and driving record meeting JetBlue insurance standards.
• Available for occasional overnight travel (50%).
• Must pass a pre-employment drug test.
• Authorized to work in the US; visa sponsorship not available.

Responsibilities

• Plan, schedule, and conduct internal and external audits for Line Station, Fuel Farm, Fuel Into-Plane, Essential Maintenance, and Repair Station.
• Recommend Approved Vendor list additions/deletions based on audit findings.
• Investigate incidents involving external partners or supplied products/services.
• Maintain audit records per GMM and CASS policies.
• Analyze audit findings/reliability reports for trends related to services or partners.
• Evaluate audit responses and provide compliance recommendations.
• Provide technical and regulatory assistance to other departments.

Skills

Quality Assurance

Auditing

Regulatory knowledge

Travel readiness

Education

Bachelor's degree or equivalent

Tools

GMM

CASS

FAA Regulations

Job description

Position Summary:

The Quality Assurance Auditor is responsible for performing audits as required by Federal Aviation Regulations (FAR) 121.373. The Auditor performs reviews and audits Internal Programs and external business partners' facilities as well as their policies and procedures.

Essential Responsibilities:

• Plan, schedule, and conduct internal and external audits for the following: Line Station, Fuel Farm, Fuel Into-Plane, Essential Maintenance (Operations Spec D91), Repair Station.
• Make recommendations for Approved Vendor list addition/deletion based on audit assessment.
• Perform investigations of incidents and events which involve our external business partners or the products, goods, and services for which they provide JetBlue.
• Maintain records of all audits in accordance with General Maintenance Manual (GMM) and the Continuing Analysis and Surveillance System Manual (CASS) policies/procedures.
• As part of our JetBlue Continuing Analysis and Surveillance System (CASS), perform analysis of audit findings or reliability reports for trends that involve the services or JetBlue's business partners.
• Perform evaluation of audit responses and provide compliance recommendations as required.
• Provide technical and compliance/regulatory assistance to other departments in support of day-to-day operation.
• Other duties as assigned.

Minimum Experience and Qualifications:

• Bachelor's Degree in a relevant field; OR demonstrated capability to perform job responsibilities with a High School Diploma/GED and at least four (4) years of previous relevant work experience.
• Federal Aviation Administration (FAA) Airframe and Powerplant Certificate.
• Three (3) years of commercial aircraft Maintenance, Quality Control, Quality Assurance, or applicable Military experience.
• Four (4) years' experience in a 14 CFR Part 121 Air Carrier Quality or Maintenance environment (military experience can be used in lieu of 121 experience).
• Thorough working knowledge of Federal Aviation Regulations.
• Possess and maintain a valid Passport with the ability to travel in and out of the United States.
• Possess and maintain a valid Driver License and a driving record that meets JetBlue Airways' insurance standards.
• Available for occasional overnight travel (50%).
• Must pass a pre-employment drug test.
• Must be legally eligible to work in the country in which the position is located.
• Authorization to work in the US is required. This position is not eligible for visa sponsorship.

Preferred Experience and Qualifications:

• Previous auditing experience in the 121 Air Carrier or Military Department of Defense (DOD) auditing environment.

Crewmember Expectations:

• Regular attendance and punctuality.
• Potential need to work flexible hours and be available to respond on short-notice.
• Able to maintain a professional appearance.
• When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft.
• Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion, and Fun.
• Must fulfill safety accountabilities as prescribed by JetBlue's Safety Management System.
• Promote JetBlue's #1 value of safety as a Safety Ambassador, supporting JetBlue's Safety Management System (SMS) components, Safety Policy and behavioral standards.
• Identify safety and/or security concerns, issues, incidents, or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue's confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR)).
• Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls.
• Responsible for ensuring crewmembers have requisite training, resources and support to achieve safety objectives.
• The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.

Equipment:

• Computer and other office equipment.

Work Environment:

• Traditional office environment.
• Hangar/line.

Physical Effort:

• Moderate physical activity required by handling objects up to 50 pounds occasionally and/or up to 20 pounds frequently. (Medium)

Compensation:

• The base pay range for this position is between $62,000.00 and $101,000.00. Base pay is one component of JetBlue's total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.