Audit Project Manager - Payment Services

300 U.S. Bank National Association; Charlotte (NC); On-site; USD 98,000 - 116,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Disability insurance

Parental leave

401(k) and retirement plan

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking an Audit Project Manager (APM) within Corporate Audit Services to supervise staff and lead engagements with minimal supervision. The role focuses on timely, high‑quality audit work across payment services and related processes.

You will monitor progress, coach team members, and collaborate across lines of defense to uphold policies and deliver effective recommendations in a regulated, dynamic environment.

Qualifications

• Bachelor's degree or equivalent work experience.
• 7–10 years of applicable experience.
• Experience in financial services and payments processes.
• Knowledge of laws, regulations and risk/compliance.
• Strong process facilitation and project management.
• Excellent presentation and communication skills.
• Proficiency with data analytics tools (AQL, Tableau, SAS).
• Professional certifications preferred.

Responsibilities

• Supervising audit staff in the completion of audit engagements, ensuring high quality work delivered timely.
• Planning audit engagements by identifying and analyzing business processes, risks, and controls.
• Assisting managers in reporting and wrap-up phases of audits; drafting audit reports.
• Monitoring progress of audit engagements against plan and schedule; completing reviews.
• Providing on-the-job training for staff on products, services, and control frameworks.
• Coordinating with other internal audit teams to ensure comprehensive coverage.

Skills

Audit leadership

Project management

Analytical skills

Communication skills

Data analytics tools

Education

Bachelor's degree

Tools

AQL

Tableau

SAS

Job description

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

The Payment Services division at U.S. Bank delivers innovative payment solutions, including credit, debit, and prepaid card issuance for consumers, businesses, and institutions. It also provides merchant authorization and settlement services.

Payment Services is a dynamic and highly regulated environment requiring strong audit oversight. The Corporate Audit Services (CAS) Audit Project Manager (APM) is primarily responsible for supervising staff in the completion of audit engagements with minimal supervision from their managers. The APM role is an individual contributor who will lead audit staff resources on a project-by-project basis. The APM is expected to monitor progress of audit engagements against plan and schedule, assess work performed by the audit engagement team, and provide coaching and on-the-job training for team members to ensure engagements are completed in conformance with internal audit policies and procedures.

Primary Responsibilities

1. Supervising audit staff in the completion of audit engagements, ensuring the highest quality work delivered timely. Supervision includes: Assessing work performed by staff by providing coaching notes that are relevant to the scope, accuracy and completeness of work performed. Performing sufficient reviews to ensure work contains relevant facts to support audit scope and conclusions and adhere to internal audit policies and procedures. Reviewing issues to ensure potential exposures and significance are included, root causes are identified, and operationally effective and cost-effective actions to address those causes are developed into appropriate recommendations.
2. Completing or assisting managers in planning audit engagements. Includes identifying and analyzing business processes, key risks and critical controls; interviewing auditees; determining audit scope; evaluating control design adequacy; and developing audit programs which provide sufficient guidance for testing control performance effectiveness and making evaluations which effectively achieve audit objectives.
3. Assisting the managers in reporting and wrap-up phases of audits. Includes appropriate disposition of issues and drafting audit reports which include issues.
4. Monitoring progress of audit engagements against plan and schedule. Includes making necessary adjustments and promptly completing work paper reviews on a timely basis to ensure all issues are identified and dispositioned prior to report draft issuance.
5. Providing on-the-job training for staff. Includes business knowledge of products, services, and delivery systems; company policies and procedures; applicable laws and regulations; and formal/informal control frameworks.
6. Collaborating across the three lines of defense regarding business processes, risks, and controls. Coordinating audit activities by integrating other internal audit subject matter teams (Information Technology, Anti-Money Laundering, Compliance, Risk Management, Treasury, etc.) to ensure appropriate and efficient coverage of the business products, services and processes. Managing the team’s workload to assist other audit teams when resources are needed for areas of higher risk.
7. Performing other duties as requested by management.

Basic Qualifications

• Bachelor's degree, or equivalent work experience
• Seven to ten years of applicable experience

Preferred Skills/Experience

• Relevant large financial service industry knowledge, including payments processes, products/services (e.g., credit cards, merchant processing), systems and associated risks/controls.
• Considerable knowledge of applicable laws, regulations, financial services, and regulatory trends that impact their assigned line of business.
• Considerable understanding of the business line's operations, products/services, systems, and associated risks/controls.
• Considerable knowledge of Risk/Compliance/Audit competencies.
• Strong process facilitation, project management, and analytical skills.
• Must possess business acumen and credibility to help business line(s) proactively identify and address changing workforce needs.
• Excellent presentation, interpersonal, written and verbal communication skills.
• Proficient computer navigation skills using a variety of software packages, including Microsoft Office applications and word processing, spreadsheets, databases, and presentations.
• Proficiency with Data Analytic tools such as AQL, Tableau, SAS or other tools.
• Applicable professional certifications preferred.

*This role requires working from a U.S. Bank location three (3) or more days per week. If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
• Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer.

We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase, 401(k) contribution and pension (all benefits are subject to eligibility requirements).

Pay Range: $98,175.00 - $115,500.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment.

U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance.

U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA).

In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.