Audit Manager I (US) Internal Audit Learning and Development

TD Bank, N.A.; Mount Laurel Township (NJ); On-site; USD 77,000 - 129,000; Full time

Job summary

TD Bank, N.A. is seeking an Audit Manager I to execute audit projects for assigned areas and to own learning administration duties. The role includes coordinating training programs, maintaining records, and supporting instructional design.

Occasional travel is required as part of delivery and engagement with stakeholders. The candidate should have an undergraduate degree and at least five years of relevant audit or training experience, with strong Excel/PowerPoint proficiency and client-facing

Qualifications

• Undergraduate degree required; 5+ years of relevant experience.
• Experience in learning administration or training coordination preferred.
• Strong stakeholder management and customer service skills.
• Proficiency with Excel, PowerPoint, and Outlook.

Responsibilities

• Coordinate and administer the training program day-to-day.
• Maintain training calendar, schedule courses, enroll learners, and track attendance.
• Prepare facilitator guides and assist with session delivery.
• Provide support for instructional design and course materials.

Skills

Audit knowledge

Stakeholder management

Education

Undergraduate degree

Tools

Microsoft Office

Job description

Work Location

Mount Laurel, New Jersey, United States of America

Hours

40

Pay Details

$77,260 - $128,940 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business

Audit

Job Description

The Audit Manager I executes audit projects for an assigned business, function or project as part of a team or as an individual contributor and/or provide subject matter expertise on audit projects ranging in complexity. May manage/lead a number of moderately complex audit related engagement and/or projects/initiatives. and has responsibility for completion of corresponding work. Additionally, this role serves primarily as a Learning Administrator—owning the day-to-day coordination and administration of the training program. This role is responsible for maintaining the training calendar, scheduling courses, managing course enrollment and rosters, tracking attendance and completion, coordinating makeup requirements, and issuing/recording CPE credit in accordance with internal requirements. The role responds to learner and stakeholder questions, partners with facilitators and content owners to ensure accurate logistics and communications, and maintains clean, reliable learning records (e.g., avoiding duplicate enrollments, reconciling attendance, and following up on missing completions). In addition, this role provides support for instructional design and delivery activities, such as creating and/or updating course materials and job aids, formatting and publishing learning content, preparing facilitator guides, and assisting with facilitation as needed. Occasional travel as needed.

Depth & Scope

Works as an audit subject matter expert and may coach and educate others. Oversees and/or independently performs audits from end-to-end. May lead moderately complex audits and have responsibility for completion of the audit. Undertakes and completes a variety of projects and initiatives, may include the integration of cross functional processes within own area of expertise. Ability to process and handle confidential information with discretion.

Education & Experience

Undergraduate degree required 5+ years of relevant experience

Preferred Qualifications

• Experience in a learning administration, training coordination, or learning operations role (scheduling, enrollment, rosters, and learner support) or experience coordinating workplans and milestones (e.g., managing timelines, logistics, and dependencies across multiple stakeholders)
• Demonstrated ability to track attendance/completions and maintain training records with strong attention to detail (including reconciliation of rosters and avoidance of duplicate enrollments)
• Strong stakeholder management and customer service skills; comfortable responding to learner inquiries and coordinating with instructors/facilitators and business partners
• Proficiency with Microsoft Office (Excel, PowerPoint, Outlook) including calendar management, roster tracking, and basic reporting/analytics
• Familiarity with instructional design practices (e.g., organizing content, creating job aids, supporting facilitator guides, basic eLearning updates) and/or strong presentation creation skills
• Experience supporting training delivery logistics (virtual and/or in-person), including session setup, materials preparation, and facilitation support as needed
• Strong documentation and record-management discipline
• Comfort working with metrics and status reporting
• Demonstrated ability to manage confidential/sensitive information and apply appropriate discretion
• Customer Accountabilities: Conducts audit work based on established audit plans and executes the audit in accordance with established standards ensuring completion
• Executes testing of controls such as but not limited to walkthroughs (leading and documentation), test scripts (development and execution), and issue management (identification and capturing in the grid)
• May execute the development of Audit Planning Memorandum (APM), Process Risk and Control Matrix (pRCM), Findings Grid and Audit Report
• May complete L1 reviews/sign off on all audit activities (i.e. walkthroughs, test scripts, test results, grid, evidence uploads)
• Contributes to the audit planning process for specific audits, ensuring appropriate programs and audit risk assessments are completed accordingly
• Manages the ongoing audit communications process with the stakeholders during and subsequent to the audit
• Prepares objective and independent audit opinion on the adequacy of internal controls in accordance with established professional audit standards, including presentation of findings and recommendations to stakeholders and audit management
• Executes follow-up of findings raised from regulatory and internal divisional audits in accordance with firm policy
• Provides subject matter expertise and/or input to audit projects/initiatives as a representative for area of specialization identify key risks and identify opportunities where controls are missing or are inadequate to mitigate these risks
• Shareholder Accountabilities: Adheres to internal policies / procedures, enterprise frameworks and methodologies and applicable regulatory guidelines, contributes to the review of internal processes and activities and assist in identifying control weaknesses / failures, potential opportunities to improve operational efficiencies for own business area
• May develop and provides complex reporting, analysis, and assessments at the functional or enterprise level
• Prioritizes and manages own workload to deliver quality results and meet assigned timelines
• Keeps current on emerging trends / developments and grows knowledge of the business, analytical tools and techniques and apply them where appropriate
• Develops and delivers audit findings, presentations / communications to management or broader audience
• Assesses / identifies key issues and escalates to appropriate levels and relevant stakeholders where required
• Contributes to the analysis, due diligence and implementation of initiatives within defined area of responsibility
• Employee/Team Accountabilities: Continuously enhances knowledge / expertise in own area Supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues / points of interest Identifies and recommends opportunities to enhance productivity, effectiveness and operational efficiency Establishes effective relationships across multiple businesses Participates in knowledge transfer within the team and business units Works to achieve individual goals and support other team members in the achievement of team goals and divisional objectives

Physical Requirements

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel – Occasional International Travel – Never Performing sedentary work – Continuous Performing multiple tasks – Continuous Operating standard office equipment - Continuous Responding quickly to sounds – Occasional Sitting – Continuous Standing – Occasional Walking – Occasional Moving safely in confined spaces – Occasional Lifting/Carrying (under 25 lbs.) – Occasional Lifting/Carrying (over 25 lbs.) – Never Squatting – Occasional Bending – Occasional Kneeling – Never Crawling – Never Climbing – Never Reaching overhead – Never Reaching forward – Occasional Pushing – Never Pulling – Never Twisting – Never Concentrating for long periods of time – Continuous Applying common sense to deal with problems including standard situations – Continuous Reading, writing and comprehending instructions – Continuous Adding, subtracting, multiplying and dividing – Continuous

Additional Information

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at [e-mail]. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.

Values

Our Values At TD we’re guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.

Commitment to Diversity, Equity, and Inclusion

At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve.

Helping to Make an Impact in Communities – TD Ready Commitment

TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That’s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of C$1 billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. Its our goal to help support change, nurture progress and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. Learn more: Canada | US | Europe & Asia Pacific

Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

Who We Are

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

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