AUDIOVISUAL TECHNICIAN - MILWAUKEE, WI

Mills James; Wauwatosa (WI); On-site; USD 38,000 - 58,000; Full time

Job summary

Mills James is seeking an Audiovisual Technician to support live events and meetings at hotel sites in Milwaukee, Wisconsin. This role contributes to the hospitality AV team, delivering professional AV services to discriminating hotel properties, convention centers, and corporations.

The candidate will work mornings, evenings, and some weekends, maintaining AV equipment, assisting staff, and ensuring flawless event execution at client sites.

Qualifications

• One year minimum experience in the audiovisual industry.
• Proficient in Microsoft Office.
• Basic knowledge of audio, video, lighting and computers for meetings.
• Excellent client service skills and strong communication.
• Valid driver’s license and ability to drive box trucks/cargo vans.
• Available for early mornings, evenings and some weekends.

Responsibilities

• Manage daily setup and strike of the AV equipment for meetings and events.
• Interact with onsite property staff to maximize sales and service and exceed customer expectations.
• Attend property sales meetings to determine AV needs.
• Perform maintenance on AV equipment and manage inventory.
• Communicate equipment maintenance needs to the MJ warehouse Logistics Manager.
• Oversee supporting staff when needed.

Skills

Client service

Communication

Organizational skills

Troubleshooting

Attention to detail

Tools

Microsoft Office

Video conferencing

IT fundamentals

Job description

Mills James is seeking a dynamic Audiovisual Technician to join our growing Milwaukee, Wisconsin Hospitality AV team. This position's primary role is to support the execution of live events and meetings at hotel sites.

At Mills James, our mission is to transform how hospitality clients view their AV partners. That's why discriminating hotel properties, convention centers, and Fortune 500 corporations worldwide trust their audiovisual and onsite production to us. We deliver audiovisual services worthy of their service standards.

Requirements

• Maintain a professional appearance and attitude in an extraordinary service hospitality environment
• Possess basic knowledge of audio, video, lighting, and computers for meeting and event purposes; understanding signal flow is a key requirement; computer IT or video conferencing experience is a plus
• Proven excellent client service skills, effective communication and organizational skills — both oral and written
• Exceptional attention to the details and good troubleshooting skills
• Must be proficient in Microsoft Office
• Must have a valid driver\'s license, reliable vehicle, and able to drive box trucks and cargo vans
• Must be available to work early mornings, evenings, and occasional weekends
• Candidates must have a minimum of oneyear experience in the audiovisual industry

DUTIES AND RESPONSIBILITIES

• To perform this job successfully, an individual must be able to satisfactorily perform each essential duty and other duties that may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Interact with the onsite property staff to maximize the effectiveness of our sales and service, and exceed our customer\'s expectations — always with a smile
• Attend sales meeting at the property to determine AV needs by the client
• Responsible for the management of daily setup and strike of the AV equipment for meetings and events
• Perform essential maintenance on AV equipment and maintain appropriate inventory
• Communicates equipment maintenance needs to the MJ warehouse Logistics Manager
• Oversee all supporting staff when needed

• Benefits —Employee Assistance Program (EAP), 401(k) and Roth 401(k), with Discretionary Company Matching.