Audiovisual (AV) Solutions Sales Account Manager

HCI Systems; Ontario (CA); On-site; USD 60,000 - 300,000; Full time

Benefits offered by this job

Weekly Pay

401(k) with matching

Medical insurance

Dental insurance

Vision insurance

Flexible spending accounts

Life insurance

Disability insurance

PTO

Wellness programs

Pet insurance

Job summary

HCI Systems, Inc. is seeking a highly motivated Senior Sales Representative to develop and nurture relationships within the AV integration space, drive business growth, and ensure client satisfaction.

This role requires leadership across the sales cycle, collaboration with engineering and project teams, and a keen focus on high-margin opportunities. The successful candidate will manage client accounts, craft proposals, lead from initial contact to closing, and build market presence through

Qualifications

• Associate degree or equivalent experience required; bachelor’s degree in marketing, business, or engineering preferred.
• 10+ years of consultative sales and customer support experience in the AV/IT or related technology industry.
• Comprehensive knowledge of AV/IT products, design, engineering, and the industry; familiarity with fire life safety or low voltage systems is a plus.
• Proficiency in Windows, MS Office, and CRM software.
• Excellent verbal and written communication, with active listening and strong persuasiveness in prospecting techniques.
• Ability to drive multiple concurrent opportunities through the sales cycle to closure, focusing on high-margin leads.
• Strong commitment to providing exceptional customer service, with the ability to perform needs analysis and site surveys.

Responsibilities

• Business Development: Prospect and cultivate new relationships with clients, educating prospective customers about HCI’s enterprise AV solutions and services.
• Sales Leadership: Lead the sales process from proposal development to closing, including crafting scopes of work, managing project scope communication, and handling change orders.
• Client Management: Serve as the primary contact for clients, overseeing all aspects of customer accounts and fostering sales growth.
• Collaboration: Work with engineering, project management, and field service teams to ensure high customer satisfaction and successful project delivery.
• Market Awareness: Build market awareness through networking, presentations, events, and industry associations.
• Sales Reporting: Provide sales forecast data and other reports to management.

Skills

Consultative sales

Relationship building

Prospecting

Communication

Sales leadership

Closing deals

Customer service

Active listening

Education

Associate degree or equivalent

Bachelor’s degree in marketing, business, or engineering preferred

Tools

CRM software

Windows

MS Office

Job description

Overview

Grow with us!

HCI Systems, Inc. is a renowned leader in the fire life safety and low voltage industry, providing our clients with an end-to-end service offering that allows them to bundle all their needs under one provider. As we expand our capabilities into enterprise AV solutions, we are seeking a highly motivated Senior Sales Representative to join our team. This role will focus on developing and nurturing relationships within the AV integration space, driving business growth, and ensuring client satisfaction.

Responsibilities

• Business Development: Prospect and cultivate new relationships with clients, identifying and educating prospective customers about HCI’s enterprise AV solutions and services.
• Sales Leadership: Lead the sales process from proposal development to closing, including crafting comprehensive scopes of work, managing project scope communication, and handling change order costs.
• Client Management: Serve as the primary contact for clients, ensuring strong partnerships are established and maintained before, during, and after the sales process. Oversee all aspects of customer accounts, including managing active accounts and fostering sales growth.
• Collaboration: Work closely with engineering, project management, and field service teams to ensure high customer satisfaction and successful project delivery.
• Market Awareness: Build market awareness through networking, presentations, event attendance, and participation in industry associations.
• Sales Reporting: Provide sales forecast data and other relevant reports to the management team as needed.

Qualifications

• Education: Associate degree or equivalent experience required; bachelor’s degree in marketing, business, or engineering preferred.
• Experience: Over 10 years of experience in consultative sales and customer support within the AV/IT or similar technology industry.
• Industry Knowledge: Comprehensive knowledge of AV/IT products, design, engineering, and the industry as a whole. Familiarity with fire life safety or low voltage systems is a plus.
• Technical Skills: Proficiency in using Windows, MS Office, and customer relationship management (CRM) software.
• Communication: Excellent verbal and written communication skills, along with active listening and strong persuasiveness in prospecting techniques.
• Sales Acumen: Ability to drive multiple concurrent opportunities through the sales cycle to closure, with a focus on high-margin leads.
• Customer Focus: Strong commitment to providing exceptional customer service, with the ability to perform needs analysis and site surveys effectively.

**compensation range includes potential commissions earned on sales**

HCI Systems Inc. is a licensed C-7, C-10 and C-16 low voltage systems integration contractor offering a full spectrum of services including sales, engineering, installation, service, and maintenance with over 600 employees in our seven branches. We offer fire life safety, fire suppression, fire sprinkler, access control, video management, intrusion detection, structured cable, nurse call and other related electronic detection solutions to our customers.

Why Join Us?

• Unlimited Growth– Our expanding product lines and markets drive consistent double-digit growth, creating ongoing opportunities for advancement.
• Comprehensive Benefits– Enjoy 401(k) with matching, reduced-cost medical, dental, and vision insurance, plus flexible spending accounts. Additional voluntary benefits include life insurance, disability, and accident coverage.
• Paid Time Off– Recharge with paid holidays and our PTO plan
• Weekly Pay– Get paid every Friday.
• Employee Perks– From appreciation events and department outings to wellness programs and pet insurance, we invest in our team’s well-being.

Equal Employment Opportunity

HCI is an equal opportunity employer. We will not unlawfully discriminate against qualified applicants or employees with respect to any terms and conditions of employment and give equal opportunity considerations to applicants and employees regardless of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances (“Protected Classifications”). HCIwill reasonably accommodate employees and applicants with disabilities as required by law, if the person is otherwise qualified to perform all the essential functions of the position safely and competently.

Pay Range

USD $60,000.00 - USD $300,000.00 /Yr.