Audiology Technician – Gilbert, AZ

Happy Ears Hearing Center, LLC; Gilbert (AZ); On-site; USD 26,863 - 28,929; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Sign-On Bonus

Continuing Education Support

Professional Growth Opportunities

Job summary

Happy Ears Hearing Center, LLC in Gilbert, Arizona is seeking a motivated Audiology Technician to enhance patient care in hearing healthcare. This role involves supporting audiologists with patient assessments, hearing aid services, and ensuring clinic efficiency.

The ideal candidate values compassionate care and has strong communication skills, with a High School Diploma or relevant experience. Benefits include health insurance, 401(k), and professional growth opportunities.

Qualifications

• High School Diploma or experience with hearing loss.
• Strong communication, organizational, and multitasking abilities.
• Comfortable learning and working with medical equipment and hearing technology.
• Ability to provide compassionate, patient-centered care to individuals of all ages.

Responsibilities

• Prepare patients for appointments by obtaining medical and hearing device history.
• Assist audiologist with patient assessment and hearing healthcare services.
• Support hearing aid fittings and troubleshooting.
• Educate patients on hearing aid use and care.
• Document patient encounters accurately.

Skills

Strong communication

Organizational abilities

Multitasking abilities

Compassionate patient care

Learning medical equipment

Education

High School Diploma or equivalent experience with hearing loss

Job description

Join Our Team

Happy Ears Hearing Center is seeking a motivated, compassionate, and detail-oriented Audiology Technician to join our growing team. This hands‑on role is ideal for someone interested in healthcare, hearing technology, and direct patient care. Working alongside an experienced audiologist, you will gain valuable clinical experience in a fast‑paced specialty practice dedicated to improving quality of life through better hearing.

We are seeking for a professional who is organized, technologically confident, and passionate about delivering exceptional patient care to individuals of all ages.

Position Summary

The Audiology Technician plays an essential role in supporting audiologists with patient care, hearing aid services, fitting orientations, Bluetooth troubleshooting and app education, clinical documentation, and daily clinic operations. This position helps improve clinic efficiency, enhances the patient experience, and ensures seamless clinical flow throughout the day.

Key Responsibilities:

Patient Care & Clinical Support

• Prepare patients for appointments by obtaining medical and hearing device history, and documenting relevant information.
• Assist audiologist with patient assessment and hearing healthcare services.
• Support hearing aid fittings, troubleshooting, maintenance, routine follow‑up care, and minor repairs.
• Educate patients and families on hearing aid use, care, cleaning, and connectivity features.
• Conduct post‑fitting follow‑up calls and assist with ongoing patient care coordination.
• Assist with patient preparation, device preparation, and room turnover.

Clinical Operations

• Maintain, clean, and monitor audiology equipment to ensure optimal performance and patient safety.
• Accurately document patient encounters using appropriate medical terminology and proper English/grammar.
• Manage clinical inventory and coordinate ordering of supplies as needed.
• Assist with scheduling, patient records management, and front‑office support when necessary.
• Support compliance with HIPAA, patient privacy standards, and healthcare regulations.

Patient Experience

• Create a welcoming, compassionate, and efficient experience for every patient and family.
• Communicate professionally and effectively with patients, caregivers, physicians, and team members.
• Help foster a positive, team‑oriented culture focused on exceptional patient outcomes.

Qualifications:

Required

• High School Diploma or experience with hearing loss.
• Strong communication, organizational, and multitasking abilities.
• Comfortable learning and working with medical equipment and hearing technology.
• Ability to provide compassionate, patient‑centered care to individuals of all ages.

Preferred

• Previous experience in audiology, ENT, hearing aid dispensing, or another specialty healthcare setting.
• Knowledge of anatomy, physiology, medical terminology, and patient care procedures.
• Experience with electronic medical records (EMR) systems and healthcare documentation.
• Demonstrated interest in audiology, hearing healthcare, or a related healthcare career path.

Compensation & Benefits:

Total Compensation – $19.50 - $ 21.00 / hour (Based on experience and performance)

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Family Coverage Options
• 401(k) Retirement Plan
• Sign‑On Bonus and/or Relocation AssistanceContinuing Education Support
• Professional Growth Opportunities
• Supportive and Positive Team Culture

Why Happy Ears?

At Happy Ears, you’ll be part of a team that genuinely enjoys working together while making a meaningful difference in patients’ lives every day. We believe in clinical excellence, continual learning, and creating an environment where providers can thrive professionally and personally.

If you’re looking for a career, not just a job, and want to practice at the highest level, we’d love to hear from you.