Audiologist: Patient Journey Leader in Hearing Care

Starkey Hearing; Webster City (IA); On-site; USD 60,000 - 68,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Paid holidays

401k with company contributions

Life insurance

Job summary

Starkey Retail in Ames, IA seeks an Audiologist or Hearing Instrument Specialist to deliver a high-quality Patient Journey Experience. The role combines diagnostic testing, fitting and sales of hearing solutions, and ongoing patient counseling in a supportive team setting.

You will collaborate with leadership, manage office performance, and contribute to marketing activities while upholding Starkey’s standards of care and innovation.

Qualifications

• Valid State Licensure in good standing required.
• Experience in testing and diagnosing hearing loss preferred.
• Strong communication and interpersonal skills essential.

Responsibilities

• Administer hearing tests per Starkey protocol and state laws.
• Conduct sales of hearing aids and accessories per Starkey sales protocol.
• Provide counseling and follow-up services to patients.
• Collaborate with Regional Manager/Director on financial management of the office.
• Oversee retention marketing efforts in coordination with National Marketing staff.

Skills

Communication

Organizational skills

Interpersonal skills

Problem solving

Education

State Licensure – license in good standing

Tools

NOAH

Inspire OS

Job description

Join a team that is raising the standard for hearing healthcare in Ames, IA.

At Starkey Retail, we combine compassionate care, innovative technology, and a personalized Patient Journey Experience to help patients improve their hearing and overall well-being. We’re seeking an Audiologist or Hearing Instrument Specialist who is passionate about making a difference and ready to grow with a company that values purpose, teamwork, and professional development.

At Starkey Retail, we are setting a new standard for excellence in hearing healthcare through our commitment to the Patient Journey philosophy. This philosophy is driven by the unique needs of our patients and our dedication to guiding them in choosing the best hearing solutions to enhance their lifestyle and overall well-being.

This role is an employment opportunity with Northland Hearing Centers, Inc. (referred to as “Starkey Retail”), a wholly owned subsidiary of Starkey Laboratories, Inc. All Starkey Retail positions are covered under Northland Hearing Centers, Inc.’s benefit and compensation programs.

We are looking for an Audiologist OR Hearing Instrument Specialist that will be responsible for providing a quality Patient Journey Experience. Responsibilities include testing and diagnosis of hearing loss, fitting and sales of hearing products and accessories, counseling and follow up services and maintaining a successful and profitable office.

Our Culture

• An experienced team built around a culture of professional growth and knowledge-sharing
• We celebrate innovation – providing our patients with the most innovative technology and the most effective hearing devices
• We serve with passion, purpose and excellence
• Total Team Approach – Our staff functions together as a cohesive group of hearing professionals. We coordinate the individual expertise of all staff members to provide the best possible care for our patients
  
  

You Will

• Ensure Patient Journey Experience is top priority
• Administer hearing test procedures in accordance with Starkey clinical protocol and applicable state and federal laws
• Conduct sales of hearing aids and accessories according to Starkey sales protocol
• Collaborate with Regional Manager/Director to oversee financial management of office
• Oversee new and retention marketing efforts for office, in coordination with National Marketing staff
  
  

You Will Need

• Valid State Licensure – license in good standing
• Knowledge of software systems including patient management software, NOAH and Inspire OS
• Ability to organize and execute a plan
• Good problem solving, analytical abilities, communication, organizational and interpersonal skills required
  
  

We are Proud to Offer

• A competitive compensation package that rewards performance
• A comprehensive benefits program which includes health insurance, dental insurance, vision insurance, paid time off, paid sick time, paid holidays, 401k with company contributions, company paid life insurance, hearing aid discounts, access to telemedicine services and more
• The chance to work with Starkey Hearing Technologies; The most innovative and ground-breaking hearing device manufacturer in the industry
• Marketing and administrative support on a local and corporate level
• Professional development, training, advancement opportunities
  
  

Salary And Other Compensation

The target rate for a HIS in this position is between $60,000 - $65,000 annually.

The target rate for a Au.D in this position is between $63,000 - 68,000 annually.Factors which may affect starting pay within this range may include: geography/market, skills, education, experience and other qualifications of the successful candidate.

This position is eligible for monthly uncapped commissions in accordance with the terms of the Company’s plan.

Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401 (k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid time off, paid sick and safe time, and 6 paid holidays annually.

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