Audio Visual Technician II

National Capitol Contracting, LLC; Huntsville (AL); On-site; USD 80,000 - 90,000; Full time

Job summary

National Capitol Contracting, LLC is seeking a Mid Level Audio Visual Technician for an onsite role in Huntsville, AL. The successful candidate will support a conference center, install and troubleshoot AV systems, and provide end-user training as needed.

Active Top Secret clearance is REQUIRED with the ability to obtain TS/SCI CI Poly. The role requires 5+ years in AV, experience with QSC, AMX and Crestron, and strong customer service and communication skills.

Qualifications

• Active Top Secret clearance is required.
• 5+ years of relevant AV experience in conference/event spaces.
• Experience as an installer of AV systems/components.
• Knowledge of AV technologies such as reinforcement, processing, and live support.
• Familiarity with AV control systems (QSC, AMX, Crestron).
• Networking of AV equipment and DSP familiarity.
• Ability to work independently and in a team with strong customer service and communication skills.

Responsibilities

• Service and install AV systems, mount/replace equipment, cabling, test and terminate cables.
• Support meetings and event setup; reinforce building teams.
• Analyze and troubleshoot AV issues as they arise.
• Coordinate with AV Engineering to address outages and requests.
• Monitor incoming trouble tickets and respond proactively.
• Provide basic end-user training on new AV systems.
• Configure AV equipment including displays, microphones, and speakers.
• Ensure work meets quality standards and safety protocols.
• Receive customer-provided training and certifications (safety, MEWP, Fall Risk).
• Test and commission systems for optimal performance.

Skills

Top Secret clearance

AV systems troubleshooting

Customer service

Communication skills

Teamwork

Tools

QSC

AMX

Crestron

Job description

National Capitol Contracting

Position Summary

This is an ONSITE position located in Huntsville, AL.

Active Top Secret Clearance REQUIRED with ability to obtain TS/SCI CI Poly.

National Capitol Contracting is seeking an energetic and service-oriented Mid Level Audio Visual Technician to join a team of professionals. The successful candidate will join a close-knit, high functioning team that supports a specific conference center. This core team will have access to support, education, and leadership from the wider NCC team as well as our corporate offices. This is an opportunity to grow, make a difference, and significantly advance your career, your impact, and your capabilities.

Essential Duties and Responsibilities

• Service and install audio visual systems, mounting/replacing equipment, cabling, testing and terminating cables.
• Support meetings and event setup efforts across the, acting to reinforce building teams and deliver positive outcomes
• Analyze and troubleshoot AV technical issues that arise.
• Work with AV Engineering and leadership groups to assess, prioritize, and address outages, change actions, and special requests
• Keeps an active watch of incoming trouble tickets in real-time on the customer ticket platform, and be proactive in responding to the trouble tickets as they come in.
• Provide basic training to end-users on newly installed A/V systems.
• Configure a wide range of AV Equipment including monitors, displays, microphones and speakers
• Ensure all work meets quality standards and customer expectations
• Follow safety protocols and procedures during all installation activities
• Willing to receive customer-provided training and certifications, specifically for safety, MEWP (Mobile Elevated Work Platform) and Fall Risk training
• With guidance from AV Engineering, conduct comprehensive system testing and commissioning to ensure optimal performance

Minimum Requirements

• Active Top Secret security clearance.
• 5+ years of relevant experience in a similar role supporting and troubleshooting AV systems/components in a conference/event space.
• Previous experience as an installer.
• Knowledge of AV audio technologies such as reinforcement, audio processing, and live event support
• Knowledge of AV control systems such as QSC, AMX and Crestron.
• Working knowledge of networking AV equipment.
• Familiarity with Digital Signal Processing.
• Ability to work independently as well as part of a team.
• Customer service skills.
• Excellent communication skills.

Preferred Qualifications

• CTS and other AV related certifications desirable, but not required.

Compensation

$80,000-$90,000

The compensation range listed for this position is provided as a good-faith estimate of what the company intends to offer for this role. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, budget, market data, and relevant laws.

Special Position Requirements

Schedule: Monday - Friday

Environment/Physical Demands: Standing for periods of time, walking throughout campus to each conference room/event space, ability to be mobile to perform above duties.

NCC provides reasonable accommodations to qualified individuals with disabilities.

NCC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristic. E-Verify Employer. VEVRAA Federal Contractor.

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