Audio-Visual Technical Coordinator (NWS 00944)

North Wind Services LLC; Livermore (CA); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Disability insurance

401(k) with company match

Paid leave

Tuition reimbursement

Job summary

North Wind Services LLC is seeking an Audio-Visual Technical Support Coordinator to plan, coordinate, and produce live-streamed events at LLNL, Livermore, CA. The role requires resolving complex AV issues and working with stakeholders for onsite and remote events.

The ideal candidate holds a relevant engineering degree, can obtain a DOE Q clearance, and has advanced AV troubleshooting and documentation skills. Irregular hours may be required.

Qualifications

• US citizen eligible for DOE clearance (Q level) with supporting background checks.
• Bachelor's degree in electronics, engineering, or related field.
• Advanced troubleshooting skills for AV systems and production.
• Experience in creating technical process documentation and best practices.
• Experience with video and audio recording and post-production basics.

Responsibilities

• Plan, coordinate, and produce live-streamed events and AV support.
• Diagnose and resolve AV equipment issues for on-site and remote events.
• Lead pre-event dry runs, event-day support, and health checks.
• Collaborate to produce proposal decks and activation guides.
• Test projectors, mics, speakers, amplifiers, and displays for venues.
• Coordinate with AV OEMs for resolutions and workarounds.
• Support meetings and events with AV infrastructure and control systems.
• Perform system testing and ensure room functionality.
• Handle additional duties as assigned.

Skills

DOE Q clearance

AV troubleshooting

Technical documentation

Video/audio recording

Team collaboration

Irregular hours

Education

Bachelor's degree in electronics/engineering

Tools

NDI certification

Dante Studio certification

AMX

Cisco

Job description

Location: Livermore, CA
Title: Audio-Visual Technical Coordinator (NWS 00944)

North Wind Services (NWS) is a high performing, low risk company with a successful history of contributing to their client's missions. NWS executes and manages a wide range of technical services such as environmental investigation and restoration, construction, demolition, radioactive and hazardous waste management, public communication/involvement, information management, health and safety, industrial hygiene, and emergency response/HAZMAT services.

North Wind Services is actively seeking individuals who can contribute to national security within the science, technology, and engineering fields as part of our supplemental labor team at vital federal research and development installations supporting the Department of Energy. Qualified applicants must be a US citizen, at least 18 years of age, and able to meet pre-employment requirements including any required physicals, drug screen, and/or background investigation to satisfy clearance requirements from the Department of Energy.

Successful candidates will be employees of NWS supporting the missions of their federal client, Lawrence Livermore National Laboratory (LLNL) in Livermore, CA. Pay, benefits, Human Resources, and employment management functions are all provided by NWS. As an NWS employee working at LLNL, within the client's environment, you will complete day-to-day tasks, with direction from technical personnel directly employed by LLNL.

The Computing Directorate has an opening within the Information Technology Operations (ITO) Division of the Livermore Information Technology (LivIT) Program for an Audio-Visual (AV) Technical Support Coordinator to plan, coordinate, and produce live-streamed and video events while diagnosing, resolving, and maintaining complex AV equipment and systems. The successful candidate will collaborate with internal and external stakeholders to support onsite and remote events, including pre-event dry runs, event-day technical support, and regular equipment health checks.

Essential Duties

• Work with a team to run event audio visual production workstreams, including live streaming via Webex, MS Teams, and MS Stream.
• Collaborate with other team members to deliver results.
• Work with a team to provide videographic guidance and manage technical execution of events including preparation, pre-checklist, design, layout, equipment, production execution, postproduction evaluation/follow-up.
• Work with internal colleagues to produce proposal decks and activation/execution guides.
• Setup and perform testing and problem diagnosis for projectors, microphones, speakers, amplifiers, and displays for on-site and off-site meetings and events.
• Coordinate with AV equipment OEMs for resolution/workarounds, when required.
• Assist with company meetings/functions that require use of AV infrastructure (audio, video conferencing, webcasting, visual display or projection, and control system (AMX, Cisco) operations.
• Perform system testing to ensure equipment and room functionality.
• Perform other duties as assigned.

Essential Skills, Knowledge, and Abilities

• Ability to obtain and maintain a US DOE Q-level security clearance which requires U.S. Citizenship.
• Bachelor's degree in electronics, mechanical, industrial, manufacturing, computer engineering or electro-optic technology, or the equivalent combination of education and previous relevant experience.
• Highly advanced experience in troubleshooting A/V systems.
• Advanced knowledge of and experience in developing technical process documentation and best practices.
• Advanced experience in video and audio recording.
• Proven success in working effectively and collaboratively with team members and all levels of staff and management.
• Must be willing to work irregular hours.

Desired Skills, Knowledge and Abilities

• NDI certification and Dante Studio certification.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills, both verbal and written.
• Knowledge of and/or experience in video post-processing systems.

Special Requirements

Pre-Placement Medical Exam: A job-related pre-placement medical examination may be required.

Pre-employment drug test: External applicants selected for this position will be required to pass a post offer, pre-employment drug test.

Anticipated Government Clearance Level: Q

(position will be cleared to this level). Applicants who are selected will be subject to a federal background investigation and must meet eligibility requirements for access to classified information or matters. In addition, all L or Q cleared employees are subject to random drug testing. Q-level clearance requires U.S. citizenship. If you hold multiple citizenships (U.S. and another country), you may be required to renounce your non-U.S. citizenship before a DOE L or Q clearance will be processed/granted.

North Wind offers a competitive pay and benefits package to include health, life, and disability insurance benefits, 401(k) with company match, generous paid leave, and tuition reimbursement for eligible employees. As a company, we are committed to employee wellness, professional development, and work-life balance.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The nature of those accommodations will be determined on a case-by-case basis. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact our Helpline +1.208.528.8718 or use the Request for Reasonable Accommodation form to get assistance.

North Wind is an Equal Employment Opportunity employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, religion, or other legally protected status. All qualified applicants will receive consideration for employment without regard to their protected veteran status and will not be discriminated against on the basis of disability.

The California Consumer Privacy Act (CCPA) grants privacy rights to all California residents. The law also entitles job applicants, employees, and non-employee workers to be notified of what personal information NW collects and for what purpose. The Employee Privacy Notice can be accessed here: https://northwindgrp.com/wp-com .