Audio Visual Operations and Support Manager

The Aerospace Corporation; El Segundo (CA); On-site; USD 127,000 - 191,000; Full time

Benefits offered by this job

Comprehensive health care

Paid holidays & vacation

Telework options

401(k) plan

Education assistance

Job summary

The Aerospace Corporation is seeking an experienced leader to join our team and manage the Audio-Visual Operations and Support function. You will lead the AV operations and support team, overseeing conference rooms, collaboration spaces, and enterprise AV systems to ensure reliable, secure, and scalable solutions for our workforce.

You will collaborate with Facilities, Information Security, and Customer Experience teams, develop roadmaps for AV upgrades, manage vendor relationships, and mentor

Qualifications

• Bachelor’s degree in computer science, electrical engineering, or equivalent experience in a relevant field.
• 3+ years of AV management or team leadership experience.
• 5+ years in AV or engineering roles with a focus on enterprise audio‑visual systems.
• Strong knowledge of AV control systems (e.g., Crestron, Extron, Cisco collaboration tools).
• Experience with AV security practices and technologies.
• Excellent project management skills.
• Strong analytical and problem‑solving skills.
• Hands‑on experience in building enterprise level AV infrastructure and systems.
• Proven experience coaching, providing direction, and motivating team members.
• The ability to obtain and maintain a Secret level clearance, which is issued by the U.S. government.
• U.S. citizenship is required to obtain a security clearance.

Responsibilities

• Lead AV operations and support team.
• Plan AV upgrades and system refreshes.
• Oversee large conferencing events.
• Manage vendor relationships for AV hardware and software.
• Enforce AV security policies.
• Align technical decisions with business objectives while remaining hands‑on.
• Provide technical guidance and support to the team.
• Mentor and develop AV staff toward a collaborative environment.
• Participate in engineering architectural strategy and modernization.

Skills

AV management

Leadership

Project management

Security practices

Crestron

Extron

Cisco tools

Vendor management

Enterprise AV

Team mentoring

Security clearance

Education

Bachelor's degree

Tools

Crestron

Extron

Cisco collaboration tools

Job description

The Aerospace Corporation is the trusted partner to the nation's space programs, solving the hardest problems and providing unmatched technical expertise. As the operator of a federally funded research and development center (FFRDC), we are broadly engaged across all aspects of space— delivering innovative solutions that span satellite, launch, ground, and cyber systems for defense, civil and commercial customers. When you join our team, you’ll be part of a special collection of problem solvers, thought leaders, and innovators. Join us and take your place in space.

Job Summary

We are looking for an experienced and passionate leader to join our team and manage the Audio-Visual Operations and Support team. In this role, you will lead our AV operations and support team in maintaining our audio-visual platforms, including conference rooms, collaboration spaces, and enterprise AV systems.

You will collaborate with cross-functional teams including Facilities, Information Security, and Customer Experience teams and serve as the focal point for delivering audio-visual capabilities that enhance and support the business.

The ideal candidate is an experienced leader with hands‑on technical experience, and a proven track record of developing complex technical systems. We are looking for someone who is motivated to lead, organized, and driven to deliver the best audio-visual solutions for our employees.

The selected candidate will be required to work full‑time, on‑site at our facility in El Segundo, CA or Chantilly, VA.

What You’ll Be Doing

• Manage the delivery of all audio‑visual capabilities that enhance and support the business
• Plan and execute AV infrastructure upgrades, supporting the AV engineering team, including system upgrades, technology refreshes, software updates, and integration enhancements
• Oversee the planning and execution of large corporate conferencing events
• Manage vendor relationships with AV hardware and software vendors
• Develop proactive strategies related to AV deployments that minimize end‑user impact at an enterprise level
• Implement and enforce AV security policies and best practices
• Align key technical decisions with business objectives while remaining hands‑on with delivering technical outcomes
• Provide direct technical guidance and support to the team and other departments
• Partner with other EIS functions, working closely with Facilities, Information Security, and Customer Experience Departments
• Establish and enhance team processes identifying inefficiencies, risks, and ways to improve overall delivery
• Mentor, guide and support audio‑visual and media services team members toward a positive and collaborative environment
• Participate in engineering architectural strategy, including technology standardization and modernization
• Act as an ambassador and change agent to build a culture of continuous improvement
• Ensure audio‑visual equipment and software operate in alignment with organizational needs and standards

What you Need to be Successful

• Minimum Requirement for Audiovisual Operations and Support Manager: Bachelor’s degree in computer science, electrical engineering, or equivalent experience in a relevant field
• 3+ years of AV management or team leadership experience
• 5+ years in AV or engineering roles with a focus on enterprise audio‑visual systems
• Strong knowledge of AV control systems (e.g., Crestron, Extron, Cisco collaboration tools)
• Experience with AV security practices and technologies
• Excellent project management skills
• Strong analytical and problem‑solving skills
• Experience performing root cause analysis
• Hands‑on experience in building enterprise level AV infrastructure and systems
• Proven experience coaching, providing direction, and motivating team members
• The ability to obtain and maintain a Secret level clearance, which is issued by the U.S. government
• U.S. citizenship is required to obtain a security clearance

How You Can Stand Out

• It would be impressive if you have one or more of these: Master’s degree in computer science, electrical engineering, or equivalent experience in a relevant field
• The ability to obtain and maintain a Top Secret/SCI level clearance, which is issued by the U.S. government
• U.S. citizenship is required to obtain a security clearance
• Experience developing and managing AV strategies, technical and product roadmaps, and leading teams to deliver new capabilities
• Experience with video conferencing platforms and unified communications systems
• Firm understanding of network architecture and AV‑over‑IP technologies to maintain system standards
• Experience ensuring that service levels meet and/or exceed established standards
• Demonstrated ability to influence and gain commitment at all levels of the organization
• Experience in the development of operational procedures, processes, and automation scripts
• Experience with integrating AV systems with business processes to optimize collaboration and productivity
• Experience with Microsoft Teams Rooms, Zoom Rooms, and DSP programming
• Experience with Digital Signage and Enterprise Video Distribution Signage and Enterprise Video Distribution

Compensation

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business.

The grade‑based pay range for this job is listed below. Individual salaries within that range are determined through a wide variety of factors including but not limited to education, experience, knowledge and skills. (Min - Max) $127,100.00 - $190,600.00 Pay Basis: Annual

Leadership Competencies

• Operate Strategically
• Lead Change
• Engage with Impact
• Foster Innovation
• Deliver Results

Ways We Reward Our Employees

During your interview process, our team will provide details of our industry‑leading benefits. Benefits vary and are applicable based on Job Type. A few highlights include:

• Comprehensive health care and wellness plans
• Paid holidays, sick time, and vacation
• Standard and alternate work schedules, including telework options
• 401(k) Plan-Employees receive a total company‑paid benefit of 8%, 10%, or 12% of eligible compensation based on years of service and matching contributions; employees are immediately eligible and vested in the plan upon hire
• Flexible spending accounts
• Variable pay program for exceptional contributions
• Relocation assistance
• Professional growth and development programs to help advance your career
• Education assistance programs

Equal Opportunity Commitment

The Aerospace Corporation is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, age, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender, gender identity or expression, color, religion, genetic information, marital status, ancestry, national origin, protected veteran status, physical disability, medical condition, mental disability, or disability status and any other characteristic protected by state or federal law.

If you’re an individual with a disability or a disabled veteran who needs assistance using our online job search and application tools or need reasonable accommodation to complete the job application process, please contact us by phone at 310.336.5432 or by email at [e-mail].

You can also review Know Your Rights: Workplace Discrimination is Illegal.

Right Place

The Aerospace Corporation has over 26 locations nationwide, which allows us to build a workforce that will nurture the best ideas, and generate the most novel innovations and solutions to our nation’s toughest space enterprise challenges.

Right Path

Aerospace covers all stages of the space lifecycle, from concept to operations. We believe our people are our most valuable resource and that’s why we propel our employees forward in their careers through ongoing education, training, and professional development.

Right Purpose

We can all serve a mission much greater than ourselves, and at Aerospace that is exactly what we do. By hiring the industry’s most preeminent scientists and engineers, Aerospace advances emerging technologies that protect some of the most critical missions on Earth and above it.

Aerospace employees working in organizations with technical responsibilities are required to obtain a Security Clearance. U.S. citizenship is required for those positions.