Audio Visual Manager

California Science Center; Los Angeles (CA); Hybrid; USD 73,000 - 76,000; Full time

Job summary

The California Science Center Foundation seeks an Event Services Audio Visual (AV) Manager under the Senior Event Manager to oversee setup, operation, troubleshooting and maintenance of all AV equipment for internal and external events.

This role coordinates with clients, vendors, and staff, schedules contracted AV support, sources equipment, and ensures safety and compliance with Cal OSHA while meeting project deadlines and delivering high-quality productions.

Qualifications

• BA/BS degree with 4+ years' experience preferred or High School diploma with 6+ years' experience required in similar role.
• Strong working knowledge of A/V equipment, computer software and hardware, lighting equipment and control systems.
• Demonstrates excellent verbal communication, written communication, and customer service skills.
• Keeps current with changing technology as it relates to event AV, data, computers and technical systems to support events.
• Proven ability to work independently and maintain effective relationships with all levels of staff, departments, contractors and suppliers.
• Ability to produce and maintain accurate written records and reports.
• Ability to prioritize and organize assignments.
• Demonstrated problem-solving abilities.
• Ability to work a flexible schedule which includes early mornings, evenings, weekends, and holidays, as required.
• Position requires frequent lifting, pushing, and pulling up to 50 lbs.
• The position requires arm and hand dexterity and may include extended periods of walking, standing, crawling, squatting, kneeling, bending or twisting at the neck and waist.
• A strong knowledge of automated lighting control systems. Preference given for knowledge and programming of ETC systems.
• Knowledge of power needs and experience with power planning.
• Must have the ability to handle a diversity of tasks, priorities, and changing assignments.
• Knowledge of Cal OSHA requirements and a Safety-First approach to maintenance.

Responsibilities

• Management of AV for a variety of events, such as conferences, galas, premieres, and receptions.
• Transport, set up, operate, troubleshoot and break down audio-visual and event equipment.
• Interface with clients via site tours, email, video calls, etc. and coordinate timely receipt of all event day A/V deliverables.
• Coordinate and oversee contracted A/V, lighting, and technical vendors to support Discovery Ball and other internal events.
• Sourcing and purchasing of audio-visual equipment, supplies, and replacement parts in accordance with purchase order policies and procedures.
• Assist with new A/V systems installations, assembly, and upgrades.
• Manage and execute routine cleaning, preventative maintenance and repair of equipment.
• Maintain current inventory of all equipment, replacement parts and supplies.
• Provide programming and adjustment of building lighting system and setting of specialty lighting for event needs.
• Provide training and demonstration on the proper use of equipment to Event Services department. Collaborate with and mentor Production team on A/V set up and operation.
• Contract and schedule qualified A/V support staff for events, as needed.
• Manage event power needs and supplementary power planning, including coordination with electricians and hired vendors.
• Communicate client logistics to assigned Event Management team members.
• Respond to management and/or event client’s needs to allow for professional, successful, and seamless audio-visual presentations.
• Responsible for safe and mindful operations and reasonable protection of Foundation property, exhibits, artifacts, and assets during events.
• Meet all OSHA, electrical and Fire Code requirements at all times.
• Perform requests as directed while maintaining a helpful nature.
• Other duties as required.

Skills

AV equipment knowledge

Lighting control systems

Customer service skills

Written records and reports

Independent work

Scheduling & organization

Problem solving

Flexibility schedule

Safety compliance

Education

BA/BS degree with 4+ years' experience

Tools

ETC lighting systems

A/V hardware

Power planning

Job description

Under the supervision of the Senior Event Manager, the Event Services Audio Visual (AV) Manager is responsible for setup/strike, operation, troubleshooting, and maintenance of all audio visual equipment in connection with the California Science Center Foundation’s third-party (external) and internal events. The AV Manager acts as the primary point of contact for event programming, working with internal and external clients and vendors in advance of and during events to ensure smooth productions.

The AV Manager also performs a variety of tasks with lighting, power, and data connections, assists with equipment repairs, sourcing and purchasing of equipment, sourcing and scheduling of contracted support staff, and clerical tasks as directed.

QUALIFICATIONS

• BA/BS degree with 4+ years' experience preferred or High School diploma with 6+ years' experience required in similar role.
• Strong working knowledge of A/V equipment, computer software and hardware, lighting equipment and control systems.
• Demonstrates excellent verbal communication, written communication, and customer service skills.
• Keeps current with changing technology as it relates to event AV, data, computers and technical systems to support events.
• Proven ability to work independently and maintain effective relationships with all levels of staff, departments, contractors and suppliers.
• Ability to produce and maintain accurate written records and reports.
• Ability to prioritize and organize assignments.
• Demonstrated problem-solving abilities.
• Ability to work a flexible schedule which includes early mornings, evenings, weekends, and holidays, as required.
• Position requires frequent lifting, pushing, and pulling up to 50 lbs. Position requires comfort and ability to work at elevated heights utilizing ladders, scissor lifts, booms etc. to install and maintain equipment.
• The position requires arm and hand dexterity and may include extended periods of walking, standing, crawling, squatting, kneeling, bending or twisting at the neck and waist.
• A strong knowledge of automated lighting control systems. Preference given for knowledge and programming of ETC systems.
• Knowledge of power needs and experience with power planning.
• Must have the ability to handle a diversity of tasks, priorities, and changing assignments.
• Knowledge of Cal OSHA requirements and a Safety-First approach to maintenance.

MAJOR JOB RESPONSIBILITIES

• Management of AV for a variety of events, such as conferences, galas, premieres, and receptions.
• Transport, set up, operate, troubleshoot and break down audio-visual and event equipment that includes but is not limited to power supplies, video monitors, projectors, audio support items (suchas graphic equalizers, power amplifiers, mixing boards, microphones, wireless microphones, speakers), lighting, lighting control and dimmer board units, video cameras, and other equipment owned or rented from various suppliers for special events at the California Science Center. Additional set up of uplights, gobos, décor, rigging and odd event components.
• Interface with clients via site tours, email, video calls, etc. and coordinate timely receipt of all event day A/V deliverables.
• Coordinate and oversee contracted A/V, lighting, and technical vendors to support Discovery Ball and other internal events.
• Sourcing and purchasing of audio-visual equipment, supplies, and replacement parts in accordance with purchase order policies and procedures.
• Assist with new A/V systems installations, assembly, and upgrades.
• Manage and execute routine cleaning, preventative maintenance and repair of equipment.
• Maintain current inventory of all equipment, replacement parts and supplies.
• Provide programming and adjustment of building lighting system and setting of specialty lighting for event needs.
• Provide training and demonstration on the proper use of equipment to Event Services department. Collaborate with and mentor Production team on A/V set up and operation.
• Contract and schedule qualified A/V support staff for events, as needed.
• Manage event power needs and supplementary power planning, including coordination with electricians and hired vendors.
• Communicate client logistics to assigned Event Management team members.
• Respond to management and/or event client’s needs to allow for professional, successful, and seamless audio-visual presentations.
• Responsible for safe and mindful operations and reasonable protection of Foundation property, exhibits, artifacts, and assets during events. Manages responsible vendor interfacing with Foundation A/V equipment.
• Meet all OSHA, electrical and Fire Code requirements at all times.
• Perform requests as directed while maintaining a helpful nature.
• Other duties as required.

COMPENSATION

$73,000 - $76,000 Annually