Audio Visual Installation Tech - VIBE Entertainment

Yaamava Resort & Casino at San Manuel; Highland (CA); On-site; USD 50,000 - 70,000; Full time

Job summary

Yaamava Resort & Casino at San Manuel seeks an Audio Visual (A/V) Technician for the VIBE team to manage atmosphere-based programming and support on the casino floor and The 909. Associates degree and 4+ years of AV experience are required to join a fast-paced resort environment.

You will operate and maintain A/V equipment, coordinate with Marketing for branded video projects, and ensure reliable delivery of content while meeting profitability and guest-satisfaction goals.

Qualifications

• Associates’ degree is required.
• Minimum of four (4) years of audio-visual related experience, which includes working directly with speakers, amplifiers, and LCD/Plasma displays required
• Related, relevant, and/or direct experience may be considered in lieu of minimum educational requirements indicated above.

Responsibilities

• Plans schedule for and operates overhead and outlet music systems and assists with the creation of custom digital programming and audio playlists to meet enterprise requirements around music genres, volume and input/outputs.
• Supports A/V streaming platforms to ensure correct content is being delivered to the appropriate areas.
• Set-ups, tests and operates a variety of A/V equipment including, but not limited to, microphones, speakers, projectors, video screens, and video monitors.
• Performs necessary maintenance and repairs of all equipment and expedite maintenance issues as necessary to appropriate service vendors.
• Transports, set-ups, removes and operates A/V equipment for onsite and offsite Yaamava’ meetings and events.
• Tracks and maintains inventory of A/V equipment leveraging a centralized asset management database.
• Documents troubleshooting and resolution steps via the existing knowledge base program to reduce resolve time.
• Performs other duties as assigned to support the efficient operation of the department.

Skills

A/V systems

Digital signage software

Networking

Communication

MS Office

Education

Associates’ degree

Tools

LUCI

Industry Weapon

Crestron

Orange Door

Resolume

SpinetiX

Job description

Under the direction of the Supervisor, Audio Visual, VIBE, the Audio Visual (A/V) Technician, VIBE provides in-depth technical programming and support for atmospheric based audio visual (A/V) systems. Provides necessary training and continuous operational support while managing the day to day requests of the VIBE team. Responsible for executing the direction of the VIBE Supervisor in the programming of atmospheric initiatives including the rotational sports programming of The 909. In conjunction with Marketing, delivers motion graphics/video projects adhering to Enterprise branding guidelines to enhance our guest entertainment experience. Handles daily technical operations and first line maintenance for audio and video entertainment on the casino floor and the 909 in order to assist in reaching profitability, guest satisfaction, and compliance goals. Provides encouragement, sets high expectations, and demonstrates positive examples necessary to ensure a fun, exciting and professional working environment for our team members and a pleasant and entertaining experience for our guests.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. 1. Plans schedule for and operates overhead and outlet music systems and assists with the creation of custom digital programming and audio playlists to meet enterprise requirements around music genres, volume and input/outputs.
2. 2. Supports A/V streaming platforms to ensure correct content is being delivered to the appropriate areas.
3. 3. Set-ups, tests and operates a variety of A/V equipment including, but not limited to, microphones, speakers, projectors, video screens, and video monitors.
4. 4. Performs necessary maintenance and repairs of all equipment and expedite maintenance issues as necessary to appropriate service vendors.
5. 5. Transports, set-ups, removes and operates A/V equipment for onsite and offsite Yaamava’ meetings and events.
6. 6. Tracks and maintains inventory of A/V equipment leveraging a centralized asset management database.
7. 7. Documents troubleshooting and resolution steps via the existing knowledge base program to reduce resolve time.
8. 8. Performs other duties as assigned to support the efficient operation of the department.

EDUCATIONAL, EXPERIENCE AND QUALIFICATIONS

• Associates’ degree is required.
• Minimum of four (4) years of audio-visual related experience, which includes working directly with speakers, amplifiers, and LCD/Plasma displays required
• Related, relevant, and/or direct experience may be considered in lieu of minimum educational requirements indicated above.

KNOWLEDGE, SKILLS AND ABILITIES (KSA)

• Experience working with digital signage software such as LUCI, Industry Weapon, Crestron, Orange Door, Resolume, and SpinetiX is preferred.
• Vast knowledge of audio, visual, lighting and digital equipment is vital.
• Advanced technical aptitude in audio visual technology, computers and networking.
• Requires comprehensive knowledge of network hardware and software.
• Passion for organized sports and sporting events.
• Ability to schedule appropriate programming for approval under the direction of the VIBE Manager and VIBE committee.
• Strong verbal and written communication skills to ensure that a non-technical end user and/or senior executive can understand.
• Ability to create a positive and professional business relationship with internal and external clients.
• Intermediate to Advanced proficiency in Microsoft Word, Excel and Outlook is essential.
• Intermediate to Advanced proficiency in Crestron, QSC equipment, Amplifiers, Receivers, A/V converters and processors.

REQUIRED LICENSES, CERTIFICATIONS AND REGISTRATIONS

• At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license.
• Select One of the Following for Driving Responsibilities:
• Driving Responsibilities: Role requires regular commuting between locations. A valid driver's license and vehicle insurance with minimum liability limits is required. Role will not operate or drive Tribe-owned vehicles or patron vehicles.

PHYSICAL REQUIREMENTS/ WORKING CONDITIONS – ENVIRONMENT

• Primary work environment is in a climate-controlled resort and casino setting.
• Work requires travel to attend meetings, trade shows, and conferences.
• Incumbents may be required to work evening, weekend and holiday shifts.
• Must be able to work in a fast-paced, high-demand environment.
• Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally.
• Sedentary work: involves standing most of the time and may sit intermittently. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
• Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions.
• Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone.
• Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone.
• Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility.
• Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties.
• Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours.
• The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law.

As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today! San Manuel is one of the largest employers in California’s Inland Empire. Managing one of the world’s busiest casinos, our many restaurants, and a fully functioning tribal government means we can offer an incredibly wide range of professional and support positions. Each is an opportunity to learn, grow and contribute to a better future for all of us. Your commitment to San Manuel is matched by our commitment to you. We offer a Total Rewards package of monetary, benefits and development rewards to individuals who meet and exceed specific goals. These programs support our pay-for-performance philosophy.