Audio Visual Communications Specialist

Maryland Stadium Authority; Baltimore (MD); On-site; USD 75,000 - 110,000; Full time

Job summary

Maryland Stadium Authority manages state-owned venues and supports major sporting facilities such as Oriole Park at Camden Yards and M&T Bank Stadium. The Audio-Video Communications Specialist maintains, diagnoses, and repairs complex AV, telecommunications, and scoreboard systems, ensuring reliable operation across control rooms, LED boards, cameras, and distributed sound systems.

Responsibilities include preventive maintenance, event-day support, and collaboration with broadcast media and

Qualifications

• Five years of experience in broadcast engineering or related technology.
• Substitutions for experience include professional licenses or accredited related education.
• Knowledge of digital and analog audio/video systems.
• Experience maintaining and troubleshooting AV control systems, cameras, video boards, and associated cabling/wiring.

Responsibilities

• Maintain, troubleshoot, and repair digital video control rooms, LED video boards, production cameras, and distribution equipment at major venues.
• Service distributed sound systems, amplifiers, speakers, and audio consoles.
• Operate AV control systems and protocols (Crestron, Q-SYS, BSS).
• Perform preventive maintenance, software updates, backups, and network management for AV/IT systems.
• Support live events with reliable technical operations and vendor coordination.

Skills

Broadcast engineering

Troubleshooting

Digital video

Networking basics

AV control systems

Cabling & fiber

Communication

Safety compliance

Project coordination

Education

Bachelor’s degree in Electrical or Broadcast Engineering

Tools

Crestron

Q-SYS

BSS

Dante

MADI

AES67

Job description

NATUREOFWORK:
The Audio-Video Communications Specialist is responsible for maintaining, diagnosing, and repairing complex audio, video, telecommunications, and scoreboard systems at Oriole Park at Camden Yards and M&T Bank Stadium. This position ensures the reliable operation of digital control rooms, LED video boards, production cameras, distributed sound systems, IPTV/MATV, intercoms, voice/data networks, and related cabling infrastructure. The role requires hands-on technical expertise, preventive maintenance, event-day support, coordination with broadcast media, and collaboration with vendors and stadium partners. Work involves both independent troubleshooting and integration with other facility departments to uphold the Maryland Stadium Authority’s high standards of performance and facility operations. Employees in this classification receive moderate supervision or close guidance from the MSA TechnicalManageroradesignatedMSAofficer,suchastheAssistantTechnical ServicesManager.

EXAMPLES OF WORK:

(The duties listed below are intended as illustrationsof various types of work that may be performed. The omission of specific statements or duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.)

• Maintain,troubleshoot,andrepairdigitalvideocontrolrooms,large-scaleLEDvideoboards, productioncameras, content management systems,and HDdistributionequipment at major league sports facilities.
• Servicedistributedsoundsystems,includingamplifiers,speakers,audiomixing consoles,digital signal processors, and networked audio protocols (Dante, MADI, AES67).
• OperateandtroubleshootAVcontrolsystemsandprotocolssuchas Crestron, Q-SYS,and BSS.
• Performpreventivemaintenance,softwareupdates,databackups,andnetwork managementfor audio, video, and telecommunications systems.
• Supportaudio/visualengineeringneedsduringsportingandspecialevents, including coordination with broadcast media and vendors.
• Maintainandtroubleshoottelecommunicationsequipment,includingphone systems,cabling,and fiber networks.
• ReadandinterpretblueprintsandschematicsforAVandlow-voltagewiringtointegratenew equipment, implement design changes, and troubleshoot system issues.
• Preparedocumentation,maintenancerecords,andreportsusingcentralfacilitiesmanagement software.
• Assistinthedesign,installation,enhancement,andexpansionofAVsystems,andsupport procurement of necessary equipment and materials.
• Communicateeffectivelywithvendors,colleagues,andstadiumpartnersto ensuresmooth operations and maintain professional standards.
• Enforcewiremanagementpoliciesandintegratewithotherfacilitydepartments forrelated maintenance tasks.
• Otherdutiesas assigned.

KNOWLEDGE,SKILLS,ABILITIESANDKEYCOMPETENCIES:
(The following generally describes the knowledge, skills, and abilities that are required to enter the job or to be learned within a short period of time in order to successfully perform the assigned tasks)

• Comprehensiveknowledgeofdigitalandanalogaudio/videotechnologies, includingproduction cameras, switchers, servers, routers, and distributed sound systems.
• Knowledgeofcomputernetworkingfundamentals(TCP/IP,VLANs,routing/ switching,firewalls, network security, DHCP, OSI model).
• KnowledgeofbroadcastandAVcontrolsystemsandprotocols(Crestron,Q-SYS,BSS,Dante, MADI, AES67).
• Knowledgeoftelecommunicationssystems,cablinginfrastructure,fiberoptics, andsignalflow.
• Knowledgeofpreventivemaintenancepracticesandsystembackupprocedures forAV,IT,and telecommunications equipment.
• Skillindiagnosingandrepairingcomplexbroadcast,audio,video,andtelecommunications equipment.
• Skillininterpretingandupdatingtechnicaldrawings,schematics,andwiring diagrams.
• Skillinusingtestinstrumentssuchasmeters,scopes,andmonitors for troubleshooting.
• Skillincoordinatingwithbroadcastmediaandsupportingliveeventswithreliabletechnical operations.
• Strongtechnicalwritinganddocumentationskillsforreports,records,andmaintenance procedures.
• Abilitytoperformtechnicalworkatheights,inconfinedspaces,andunder physicallydemanding conditions.
• Abilitytocommunicateclearlyandeffectivelywithcolleagues,vendors,and stadiumpartners.
• Abilitytoprioritizetasksandrespondquicklytooperationalissues,especially duringlivesporting and special events.
• Abilitytoworkbothindependentlyandcollaborativelywithmultidisciplinary facilityteams.
• Abilitytoadapttoevolvingtechnologiesandassistinthedesignandinstallationofnewsystems.

Key competencies

- technical expertise, troubleshooting and problem-solving, effective communication and collaboration, adaptability, time and project management, safety and compliance, and a commitment to continuous learning.

QUALIFICATIONS:

(Any combination of education and experience that would likely provide the knowledge, skills, and abilities is qualifying.)

GeneralQualifications:

• Abilitytoclimbladders,liftupto50lbs.,walklongdistances, andworkinconfinedspacesor at heights.
• Flexibilitytoworkevenings,weekends,andduringeventsasrequired.
• Strongcommunication,interpersonal,andteamwork skills.
• Abilitytoreadandinterpretblueprints,schematics,andtechnicaldrawings.
• Commitmenttosafety,facilitystandards,andprofessionalengineeringpractices.

Minimum Qualifications:

• Five(5)yearsofexperienceinbroadcastengineeringorrelatedtechnology.
  • Substitutionsfor experience:
  • ProfessionalEngineerlicense=4yearsofexperience.
  • Bachelor’sDegree =4yearsofexperience.
  • Associate’sDegree =2 yearsofexperience.
  • Accreditedrelatededucation(e.g.,military)=year-for-yearupto4years.
• Knowledgeofdigitalandanalogaudio/videosystems,telecommunications,andnetworking fundamentals.
• ExperiencemaintainingandtroubleshootingAVcontrolsystems,cameras,videoboards, sound systems, intercoms, and associated cabling/wiring.
• Abilitytoperformpreventivemaintenance,softwareupdates,andsystem backups.

PreferredQualifications:

• Workingknowledgeof2110digitalvideo,videoencoding/transport,andboth digitaland analog audio.
• FamiliaritywithAVandbroadcastequipmentfrommanufacturerssuchasRoss, Evertz, Riedel, RTS, Q-SYS, BSS, Sony, Fujinon, Canon, Panasonic, Yamaha.
• Experienceusingmeters,scopes, andmonitorsfor troubleshooting.
• Certifiedfiberterminationandmaintenancetraining.
• Certifiedcomputernetworkingskills(A+andNetwork+ preferred).
• Professionalcertifications:
  • SocietyofBroadcastEngineers(SBE):CBNT,CBNE,CVE,CAE,CPT.
  • BICSI:RCDD.
  • AVIXA:CTS,ANP.
  • ElectronicSystems ProfessionalAlliance:ETS.

REQUIREDJOBSKILLS ASSESSMENTS:

In our commitment to hire, develop, and retain a highly skilled team, all applicants may be required to complete assessments of job-related skills as a condition of employment.

WORKINGENVIRONMENTANDPHYSICALDEMANDS:

(The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.)

Environment:

Work may be performed in a standard office setting with frequent travel to worksite locations to perform project management. Employee may be required to be present indoors or outdoors in areas of extreme heat or cold. The noise level of the work environment is usually moderate but may be occasionally loud due to alarms, equipment noise, etc. Employee may be required to work extended hours including evenings and weekends.

Physical:

The primary functions of this position require sufficient physical ability and mobility to perform tasks in an office setting, including walking, standing, or sitting for extended periods, operating office equipment with repetitive hand movements and fine coordination (such as using a computerkeyboard), and verbally communicating to exchange information. The role also requires operating a vehicle to travel between various locations and to use specialized equipment. In addition, the position may involve climbing ladders, working at heights, and lifting up to 50 lbs to transport items over short distances. The role also requires walking long distances within the facility, distinguishing colors for equipment and system identification, and working in confined spaces as necessary.

WORK HOURS:
Forty hourminimumworkweekisrequired.Mustbeavailableevenings,weekendsand holidaysas required to support events at MSA’s facilities.

LICENSES,REGISTRATIONSANDCERTIFICATIONS:
Employees in this classification may be assigned duties which require the operation of a motor vehicle.Employeesassignedsuchdutieswill be required to possess a motor vehicle operator’s license valid in the State of Maryland.