Audio Video Technician (Mid-Level) - TS/CI Poly

Blackwatch International Corporation; Huntsville (AL); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

401(k) with company match

Medical coverage

HSA contributions

Dental and vision

Life and AD&D insurance

Short- and long-term disability

FSAs

EAP and NurseLine

Wellness rewards

Domestic partner coverage

Job summary

Blackwatch International Corporation is seeking a mid-level Audio/Video Technician to set up, program, and maintain advanced A/V, VTC, and digital signage systems at a FBI facility in Huntsville, Alabama. The role requires active Top Secret clearance with CI polygraph and US citizenship, offering hands-on work on a national security mission.

You’ll work on enterprise-grade A/V deployments, manage signage content and devices, and collaborate with engineers to implement enhancements across

Qualifications

• 5+ years of A/V technical experience (certifications or prior work may substitute).
• Experience administering digital signage CMS or platform.
• Networking fundamentals: IP addressing, DNS, DHCP, Wi‑Fi/Ethernet troubleshooting.
• Strong Windows and web-based administration skills.
• Active Top Secret clearance with a Counterintelligence polygraph.

Responsibilities

• Set up, adjust, and operate complex A/V equipment in classified and unclassified environments.
• Design, install, operate, and maintain advanced A/V and VTC systems.
• Program and maintain systems using multiple specialized software tools.
• Record and photograph activities with a focus on quality and security compliance.
• Administer the digital signage platform: users, permissions, devices, playlists, schedules, and content.
• Install, configure, monitor, and troubleshoot signage players and displays, remotely or onsite.
• Evaluate new equipment and software and work with engineers to deploy enhancements.
• Maintain accurate device and site inventories and document procedures, configurations, incidents, and fixes.

Skills

A/V systems expertise

CMS/digital signage admin

Networking fundamentals

Windows administration

Troubleshooting & customer service

Security clearance - TS/CI poly

Education

Bachelor's degree in a technical field, or equivalent experience

Tools

22Miles CMS

Content Manager

Job description

Support the A/V, VTC, and digital signage systems used across an FBI facility in Huntsville, AL. As a mid-level Audio/Video Technician, you'll set up, program, and maintain advanced audio-visual systems in classified and unclassified spaces, and manage the facility's digital signage network. This full-time role requires an active Top Secret clearance with a CI polygraph and US citizenship, and offers stable, hands‑on work on a national security mission.

• Job type:Full-time
• Experience:5+ years
• Clearance:Top Secret with CI polygraph (active)

About the role

Blackwatch supports the FBI's enterprise mobile and collaboration platforms within a zero-trust framework, enabling secure communication in both classified and unclassified environments. Our teams provide engineering, deployment, and ongoing support for these services at multiple FBI locations. In this role, you'll work independently on complex assignments that keep enterprise A/V, VTC, and digital signage systems reliable.

What you'll do

• Set up, adjust, and operate complex A/V equipment in classified and unclassified environments.
• Design, install, operate, and maintain advanced audiovisual and VTC systems.
• Program and maintain systems using multiple specialized software tools.
• Record and photograph activities, ensuring quality and security compliance.
• Administer the digital signage platform: users, permissions, devices, playlists, schedules, and content.
• Install, configure, monitor, and troubleshoot signage players and displays, remotely or onsite.
• Evaluate new equipment and software, and work with engineers to deploy enhancements.
• Keep accurate device and site inventories, and document procedures, configurations, incidents, and fixes.

Required qualifications

• Bachelor's degree in business or a related field [Check: if the contract labor category allows, change to 'Bachelor's degree in a technical field, or equivalent experience']
• 5+ years of A/V technical experience (certifications or prior work may substitute)
• Expertise with multiple audio/video technologies and applications
• Experience administering a digital signage management platform or CMS
• Networking fundamentals: IP addressing, DNS, DHCP, Wi‑Fi/Ethernet, and connectivity troubleshooting
• Strong computer skills, including Windows and web-based administration tools
• Strong troubleshooting and customer service skills, with the ability to prioritize multiple requests independently
• Active Top Secret clearance with a Counterintelligence (CI) polygraph

Preferred qualifications

• Familiarity with 22Miles CMS, Content Manager, or related 22Miles products
• Basic understanding of HTML, images, video formats, and digital media

Blackwatch offers a full benefits package, including:

• 401(k) with a 3% company match, plus a 50% match on additional contributions up to an extra 2%
• Medical coverage through Anthem, with four national PPO plan options
• Company contributions to your Health Savings Account (HSA) on HSA-eligible plans
• Dental and vision coverage through Principal
• Company-paid life and AD&D insurance, plus company-paid short- and long‑term disability
• Healthcare, limited‑purpose, and dependent care flexible spending accounts (FSAs)
• Employee Assistance Program (EAP), a 24/7 NurseLine, and LiveHealth Online virtual doctor visits
• Wellness rewards of up to $200 through Anthem's Wellbeing Solutions program
• Coverage starts on your date of hire, and domestic partners are eligible

About Blackwatch

Blackwatch International is a small business founded in 2010 and based in McLean, VA, dedicated to supporting federal government and national security missions. We provide IT infrastructure, cybersecurity, DevSecOps, data exploitation, and engineering services, and we hold ISO 9001:2015, ISO/IEC 27001:2022, and ISO/IEC 20000-1:2018 certifications plus a CMMI Maturity Level 3 appraisal. We are growing, and we offer real opportunities for advancement.

Blackwatch International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by federal, state, or local law. Blackwatch is committed to providing reasonable accommodations to qualified individuals with disabilities and disabled veterans in our job application process. If you need an accommodation, please contact HR.