Audio Associate

Novant Health; Charlotte (NC); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Supportive team culture

Shift differentials

Retirement matching

Job summary

Novant Health Eastover Medical Park in Charlotte, NC is seeking an Audio Associate to support Audiologists with pediatric testing and provide essential administrative help in Outpatient Rehab – Pediatrics. The role emphasizes teamwork, safety, and commitment to a high-quality patient experience, with opportunities to grow through mentoring and specialty training.

Candidates should have a High School Diploma or GED and strong communication skills; state licensure is not required at hire but may

Qualifications

• High school diploma or GED completed; licensure not required for the role but state requirements may apply later.
• Experience working with children and pediatric populations preferred.
• Strong verbal and written communication and interpersonal skills.

Responsibilities

• Assist Audiologists with pediatric testing to obtain hearing results.
• Provide administrative and clerical support to the department.
• Support team engagement and community involvement initiatives.
• Contribute to a safe patient environment aligned with patient-care standards.

Skills

Interpersonal skills

Verbal and written communication

Teamwork

Problem solving

Education

High School Diploma or GED

Tools

Word

Excel

Office equipment

Job description

What We Offer

Location: Novant Health Eastover Medical Park | Charlotte, NC

Department: Outpatient Rehab | Pediatrics

Hours: Full-time | 7:30am - 5:30pm | Monday - Friday (hours may vary)

At Novant Health, our Audio Associates assist Audiologists with pediatric and difficult to test population to obtain hearing test results; and provides administrative and clerical support to department or service line.

Why Novant Health?

• Recognized among the best in the region for speech therapy and clinical outcomes
• Collaborative teams where your voice is heard and respected
• Opportunities for career advancement, mentoring, and specialty training
• A mission-driven culture focused on whole-person care for both patients and team members

Benefits & Perks

• Supportive Team Culture in a Leading Outpatient Rehab Setting
• Competitive pay with shift differentials
• Retirement savings with matching contributions

What You'll Do

It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.

• Assist Audiologists with pediatric and difficult to test population to obtain hearing test results.
• Provides administrative and clerical support to department or service line.
• Our team members are part of an environment that fosters team work, team member engagement and community involvement.
• The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.
• All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".

What We're Looking For

• Education: High School Diploma or GED, required. Trained by Licensed Audiologist (may be completed upon hire) required.
• Experience: Minimum of one year successful experience working with children of all ages from birth through adolescents, preferred.
• Licensure/Certification: Appropriate state licensure required.
• Additional Skills (required): Able to complete appropriate training and education of Electronic Medical Records. Ability to successfully complete generic and department-specific skills validation and competency testing. Human relations and interpersonal skills necessary for interacting with pediatric patients which may include patients with complex cases or who are developmentally delayed. Excellent verbal and written communication skills. Proficient in Word, Excel, and the use of office machines. Intermediate skills with computer and software applications.
• Additional Skills (preferred): Experience demonstrating comfort and confidence when communicating with parents, and ability to problem solve and modify techniques in response to changes/problems as needed. One year clerical/secretarial/office support, or demonstrated ability to perform job functions. One year experience in a healthcare environment.

Job Opening ID 180300