Audi Ontario Sales Porter

Audi Ontario; Ontario (CA); On-site; USD 21,000 - 30,000; Full time

Job summary

Audi Ontario is seeking a Sales Porter to uphold a premium showroom experience. You will greet customers, direct them to sales staff, and ensure vehicles are presented at their best.

Your role includes keeping the showroom tidy, coordinating lot presentation, and supporting the sales team throughout busy hours. You'll assist with vehicle checks, test-drive prep, and basic administrative tasks, ensuring safety and adherence to dealership policies.

Qualifications

• Must read, write, and communicate effectively in English.
• Valid driver's license with a clean driving record and insurable under dealership policy.
• Prior customer service or hospitality experience at a dealership is preferred.

Responsibilities

• Greet arriving customers and direct them to sales staff or specific vehicles.
• Maintain showroom cleanliness and organize vehicles per brand standards.
• Help manage vehicle inventory and ensure proper lot presentation and readiness for delivery.
• Assist sales team during peak hours and support administrative tasks as needed.
• Perform other duties as assigned by management.

Skills

English proficiency

Customer service

Hospitality

Dealership experience

Education

Driver's license

Job description

The Sales Porter is responsible for maintaining the showroom's pristine appearance and ensuring a smooth, premium experience for our valued customers at Audi Ontario. Primary responsibilities revolve around assisting customers, organizing the showroom floor, and managing parked vehicles to keep the lot neat, accessible, and presentable. To succeed in this role, candidates must exhibit safe driving habits, accountability, and prudence in carrying out all daily operations.

Responsibilities & Duties

• Customer Assistance & Service:
  • Greet arriving customers promptly with a professional demeanor and assist in directing them to appropriate sales personnel or specific vehicles.
  • Provide basic information about Audi vehicle models, features, and specifications.
  • Assist sales associates with test drive preparation, ensuring vehicles are clean, fueled/charged, and ready for client presentation.
• Showroom & Lot Presentation:
  • Maintain the cleanliness, organization, and high aesthetic standard of the showroom floor.
  • Arrange and display vehicles according to dealership layout standards and assist in moving vehicles as needed.
  • Keep display areas tidy, appealing, and compliant with Audi brand standards.
• Inventory Logistics & Management:
  • Assist in managing vehicle inventory, including moving cars to designated lot areas and ensuring proper organization.
  • Conduct periodic checks of vehicle conditions (cleanliness, tire pressure, battery/fuel status) to guarantee readiness for display or delivery.
  • Communicate lot organization status and inventory needs clearly to sales managers and team members.
• Team Collaboration & Operations:
  • Collaborate closely with sales associates and managers to provide timely assistance during customer interactions and peak dealership hours.
  • Assist in preparing sold vehicles for delivery, ensuring they are immaculate and in proper condition.
  • Support administrative tasks such as key management, document filing, or basic data entry as needed.
  • Strictly adhere to dealership policies, especially regarding vehicle safety, customer service protocols, and security measures.

Marginal Duties

• Other duties as assigned by management.

Qualifications

• Language Skills: Ability to read, write, and communicate effectively in English.
• Certificates, Licenses, Registrations: Valid driver's license with a clean driving record and insurable under dealership policy.
• Experience: Previous customer service, hospitality, or dealership experience preferred.

Physical Demands

• Requires standing, walking, bending, climbing, and stooping for extended periods.
• Ability to safely lift up to 50 pounds.
• Ability to drive both manual and automatic transmission vehicles.
• Indoor showroom and outdoor vehicle lot operations in varying seasonal weather conditions.

Equal Opportunity Employer

Audi Ontario is an Equal Opportunity Employer committed to building a diverse team and creating an inclusive environment for all employees.