Audi Marin Product Specialist

indigoautogroup; San Rafael (CA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

HSA

FSA

401(k) match

Paid time off

Professional growth

State-of-the-art facilities

Job summary

indiGO Auto Group's Audi Marin is seeking a full-time Audi Technologist to deliver an engaging Audi experience. You will guide customers through vehicle features, including infotainment and driver-assist systems, and assist with Audi connect setup and customization.

The role emphasizes technology expertise, exceptional communication, and a high standard of hospitality in a luxury setting. Competitive pay and comprehensive benefits accompany career growth opportunities.

Qualifications

• Passion for automotive technology and customer experience.
• Exceptional communication and interpersonal skills.
• Willingness to undergo background check and drug screening.

Responsibilities

• Deliver a personalized Audi experience and engage customers confidently.
• Conduct in-depth vehicle walkthroughs highlighting infotainment and driver-assist features.
• Assist customers with Audi connect setup and car customization.
• Follow up post-delivery to answer questions and ensure satisfaction.
• Serve as technology resource for customers and staff with ongoing training.

Skills

Automotive technology

Customer service

Communication skills

Job description

indiGO Auto Group is a globally recognized and award-winning company with an unparalleled dedication to outstanding customer care and operational excellence. indiGO Auto Group is an industry thought leader representing 30 timelessly modern franchised dealerships in eight US markets, including Houston, TX, Rancho Mirage, CA, Palm Springs, CA, Riverside, CA, Marin, CA, Redwood City, CA, St. Louis, MO, San Francisco, CA, Sugar Land, TX, Fort Collins, CO, and most recently Little Rock, AR.

indiGO represents the very best in automotive brands: Aston Martin, Audi, Bentley, BMW, Ferrari, Genesis, Hyundai, Jaguar, Lamborghini, Land Rover, McLaren, Mercedes-Benz, Porsche, Rolls-Royce, Rimac, and Volkswagen. We are always looking for bright, motivated, and energetic professionals to add to our world-class team. Each of our dealerships work as a team, and our team strives to be the best for our customers. indiGO is proud to represent the best in luxury automotive brands as well as the best people – come and join us today!

Audi Product Specialist /Technologist - Elevate the Customer Experience!

Are you passionate about cutting-edge automotive technology and delivering an exceptional customer experience? indiGO Auto Group's Audi Marin is seeking a full-time Audi Technologist to join our team. This is a dynamic role where you’ll be the go-to expert for all things Audi, helping customers fully experience the innovation, performance, and technology that set Audi apart.

Why Work With Us?

• Competitive pay – $23 - $25/hour + bonus opportunities
• Supportive & collaborative team in a luxury automotive setting
• Comprehensive benefits package – medical, dental, vision, life insurance, HSA, FSA, & 401(k) match
• Paid time off – vacation, holidays, and sick days
• Professional growth – unlimited training, certification programs, and advancement opportunities
• State-of-the-art facilities with cutting-edge technology and premium customer experiences

What You'll Do:

• Deliver a personalized, engaging Audi experience, ensuring each customer feels confident and excited about their new vehicle
• Conduct in-depth vehicle walkthroughs, explaining features such as infotainment, driver assistance systems, connectivity, and Quattro technology
• Assist customers with Audi connect setup, mobile device pairing, and customization to suit their driving preferences
• Follow up with customers post-delivery to answer questions, provide additional guidance, and ensure satisfaction
• Act as the technology resource for both customers and dealership staff, providing ongoing training and support
• Utilize digital tools, social media, and tablets to enhance the customer experience and dealership presence
• Maintain a high standard of professionalism, hospitality, and product expertise to reinforce the Audi brand

What We're Looking For:

• Passion for automotive technology and innovation – you love learning and teaching others about cars!
• Exceptional communication skills with the ability to simplify and explain complex features in an engaging way
• Strong attention to detail and the ability to tailor each interaction to individual customer needs
• Tech-savvy mindset with experience using mobile devices, in-car infotainment systems, and digital tools
• Ability to thrive in a fast-paced, customer-driven environment
• The ability to work well in a structured, process-driven environment
• Previous experience in a Driver/Delivery Specialist role or similar customer-facing position (perferred)
• Valid driver’s license and ability to safely operate vehicles
• Willingness to submit to a background check and drug screening

Join a company that values integrity, transparency, professionalism, and teamwork.

Pay range for this role is: $23.00 - $25.00 per hour + bonus opportunities

This job description in no way implies that the duties listed here are the only ones the employee may be required to perform. The employee is expected to perform other tasks, duties, and training as dictated by their supervisors.

indiGO Auto Group is an equal opportunity employer, free from discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, advancement, termination, layoff, transfer, leaves of absence, compensation, and training.