Auction Customer Service Specialist — Part-Time (Sale Day)

Americas Auto Auction South Wisconsin Inc; Wisconsin; In loco; USD 25.000 - 28.000; Part-time

Vantaggi offerti da questo lavoro

401(k) with matching

Part-time benefits

Descrizione del lavoro

America’s Auto Auction (South Wisconsin) is seeking a Part-time Auction Customer Service Representative (Sale Day) in Jefferson, WI. The role supports dealers, buyers, and participants during auction operations, handling inquiries, processing papers, and coordinating with internal teams for a smooth experience.

The position works Tuesday only, 8:00am–9:00pm, with pay of $18.00–$20.00 per hour based on experience and eligibility for select company benefits. 401(k) with matching is offered.

Competenze

• High school diploma or equivalent.
• Experience in customer service preferred.
• Ability to manage multiple requests and deadlines.
• Excellent communication and organizational skills.

Mansioni

• Assist customers with auction, account, and transaction-related questions.
• Process vehicle sale documents, payments, and transaction records.
• Provide information on auction procedures, policies, and requirements.
• Handle customer inquiries by phone, email, and in person.
• Verify documentation for accuracy and completeness.
• Support dealer check-in and customer service activities on sale day.
• Coordinate with Title, Registration, Transportation, and Accounting teams to resolve routine issues.
• Maintain accurate customer records and update internal systems.
• Escalate complex concerns to management when needed.
• Perform other related duties as assigned.

Conoscenze

Customer service

Communication

Organization

Multitasking

Formazione

High school diploma

Strumenti

Microsoft Word

Email

Descrizione del lavoro

America’s Auto Auction (South Wisconsin) is seeking a Part-time Auction Customer Service Representative (Sale Day) in Jefferson, WI. The role supports dealers, buyers, and participants during auction operations, handling inquiries, processing papers, and coordinating with internal teams for a smooth experience.

The position works Tuesday only, 8:00am–9:00pm, with pay of $18.00–$20.00 per hour based on experience and eligibility for select company benefits. 401(k) with matching is offered.