Attorney Performance Specialist (Hybrid)

Republic Finance; Ponchatoula (LA); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

PTO: 15 days + 1 personal holiday

401k with employer match

Life Insurance & Long Term Disability

Employee Assistance Program

LinkedIn Learning access

Annual awards program

Job summary

Republic Finance, LLC seeks an Attorney Performance Specialist to join our Centralized Operations team and manage our attorney network. You will monitor performance against SLAs, coordinate contracts and file requirements for litigated actions, and drive efficient recovery processes with professional attorney relations.

This hybrid role requires 2–3 days in the office and a strong understanding of litigation processes, with emphasis on compliant, effective strategies and meticulous

Qualifications

• 2 years of relevant experience in handling collection accounts, including bankruptcy, litigation and recovery.
• Strong understanding of litigation process.
• Proficient with Windows and Microsoft Office (Word, Excel, Outlook).
• Maintains high level of integrity and good record keeping.

Responsibilities

• Relationship manager of attorneys filing litigated actions on behalf of Republic Finance.
• Ensure SLA processes and targets are adhered to and address when attorneys are not meeting.
• Review and provide feedback to attorneys on firm's production.
• Recommend termination of attorneys due to performance or compliance issues.
• Reconcile account balances with attorneys.
• Involve with new attorney relationships including contracts, SLAs, and file requirements.
• Review and process potential legal charge-off accounts for holds and saves.
• Discuss voluntary payment arrangements and settlement options for legal accounts.
• Update attorney files and import into Access/absVision.
• Ensure suit amount matches amount provided at time of suit.

Skills

Relationship management

SLA adherence

Contract management

Negotiation skills

Microsoft Office

Education

High School diploma or equivalent

Tools

Access/absVision

Job description

At Republic Finance, we are building a leading consumer lending company. In business for over 70 years, we are proud to be a trusted lender in over 300 communities and in 17 states across the United States! We specialize in providing flexible lending solutions and outstanding customer service. Driven by our shared mission to pursue excellence for our team, our customers, and our performance, we are transforming into a modern, fast-growing business!

We are seeking an Attorney Performance Specialist to join our growing team within our Centralized Operations department! This is a mid-level role within the management of our internal litigation portfolio and attorney relationships. This position is responsible for ensuring appropriate contracting and managing of Republic Finance's attorney network. In this capacity, the individual will track, review and report set targets for attorney performance, settle appropriate allocation of newly assigned files, and contact any attorney firm in which you feel our relationship should terminate. You will oversee and update file processes with attorney firms, and be involved with the management and process of potential charge-off accounts. In this function, you will work with other litigation team-members ensuring adherence to policies and procedures and monitoring updates to company's host system. This is a hybrid role requiring 2-3 days a week in office. Job responsibilities are as follows:

• Relationship manager of attorneys filing litigated actions on behalf of Republic Finance.
• Ensure that service level agreement (SLA) processes and targets are adhered to and proactively address when attorneys are not meeting.
• Review and provide feedback to attorneys on firm's production
• Recommendation of termination of attorneys due to performance or compliance issues.
• Reconcile account balances with attorney's.
• Involvement with new attorney relationships including contracts, Service Level Agreements (SLA’s) and file requirements.
• Review and process potential legal charge-off accounts for holds and saves.
• Discuss voluntary payment arrangements and settlement options for legal accounts.
• Update attorney files and import into Access/absVision.
• Review and confirm attorney documents to ensure suit amount matches amount provided at time of suit.
• Handle inbound litigation accounts including calls and emails from attorney firms, customers and branches with professionalism.
• Abide by policies and procedures when resolving suitable collection solutions including the Fair Debt Collection Law and all Policy and Procedure.
• Retrieve files of all legal payments from attorney firm on a monthly basis to ensure all payments are applied and for calculating liquidation rates of the firm.
• Discuss legal allocation strategy and assignment of new filing's strategy with Litigation Account Specialist.

Requirements

• High School diploma or equivalent
• 2 Years of relevant experience in handling collection accounts including bankruptcy, litigation and recovery
• Strong understanding of litigation process
• Familiarity with Windows and Microsoft Office (Word, Excel, Outlook)
• Operates at the highest level of integrity
• Ability to maintain good record keeping
• Prioritization and time management skills
• Professional appearance, goal oriented and positive demeanor
• Maintains high level of communication, analytical and negotiating skills

We offer a competitive compensation and benefits package including:

• 15 days of Paid Time Off (PTO) to start + 1 additional personal holiday
• 401k + employer match
• Company provided Life Insurance & Long Term Disability
• Employee Assistance Program - Confidential mental health support

Additional benefits with Republic Finance include:

• Access to LinkedIn Learning's library of 10,000+ professional development courses
• Employee of the Month Program
• Philanthropic support for multiple charities including an annual drive for St. Jude Children's Research Hospital
• Regular drawings for Sports tickets
• Professional offices with a friendly team environment

Republic Finance, LLC is an Equal Opportunity Employer and does not discriminate on the basis of race, sex, color, religion, national origin, age disability or veteran status in employment opportunities and benefits. Republic Finance, LLC maintains a Drug-Free Workplace.