Attorney Performance & Relations Lead - Hybrid

Republic Finance; Ponchatoula (LA); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health, Dental, Vision insurance

15 days PTO + personal holiday

401k + employer match

Life Insurance & Long Term Disability

Employee Assistance Program

LinkedIn Learning access

Employee of the Month program

Job summary

Republic Finance is seeking an Attorney Performance Specialist to join our Centralized Operations team. This mid-level role manages the internal litigation portfolio and attorney relationships, ensures SLA compliance, and oversees attorney performance and terminations when necessary.

Hybrid role with 2-3 days in office. The position requires experience in collections, bankruptcy, and litigation, plus strong negotiation and analytical skills.

Qualifications

• High School diploma or equivalent
• 2 Years of relevant experience in handling collection accounts including bankruptcy, litigation and recovery
• Strong understanding of litigation process
• Familiarity with Windows and Microsoft Office (Word, Excel, Outlook)
• Operates at the highest level of integrity
• Ability to maintain good record keeping
• Prioritization and time management skills
• Professional, goal oriented and positive demeanor
• Maintains high level of communication, analytical and negotiating skills

Responsibilities

• Relationship manager of attorneys filing litigated actions on behalf of Republic Finance.
• Ensure that service level agreement (SLA) processes and targets are adhered to and proactively address when attorneys are not meeting.
• Review and provide feedback to attorneys on firm's production
• Recommendation of termination of attorneys due to performance or compliance issues.
• Reconcile account balances with attorney's.
• Involvement with new attorney relationships including contracts, Service Level Agreements (SLA’s) and file requirements.
• Review and process potential legal charge-off accounts for holds and saves.
• Discuss voluntary payment arrangements and settlement options for legal accounts.
• Update attorney files and import into Access/absVision.
• Review and confirm attorney documents to ensure suit amount matches amount provided at time of suit.
• Handle inbound litigation accounts including calls and emails from attorney firms, customers and branches with professionalism.
• Abide by policies and procedures when resolving suitable collection solutions including the Fair Debt Collection Law and all Policy and Procedure.
• Retrieve files of all legal payments from attorney firm on a monthly basis to ensure all payments are applied and for calculating liquidation rates of the firm.
• Discuss legal allocation strategy and assignment of new filing's strategy with Litigation Account Specialist.

Skills

Litigation knowledge

Collections experience

Negotiation skills

Record keeping

MS Office

Education

High School diploma or equivalent

Tools

Windows

Microsoft Office

Access/absVision

Job description

Republic Finance is seeking an Attorney Performance Specialist to join our Centralized Operations team. This mid-level role manages the internal litigation portfolio and attorney relationships, ensures SLA compliance, and oversees attorney performance and terminations when necessary.

Hybrid role with 2-3 days in office. The position requires experience in collections, bankruptcy, and litigation, plus strong negotiation and analytical skills.